Due to the ongoing global impact of coronavirus (COVID-19) and the likelihood of international borders remaining closed for an extended period of time Intrepid Travel has cancelled majority of tours until at least 31 March 2021. For the most up to date information about how this impacts you or answers to frequently asked questions, please visit our coronavirus customer information hub.
Customers will automatically receive a credit of 110% of monies paid to use towards an alternative tour in the future when you're ready to travel again, so there’s no expiry date on this credit.
The majority of our customers have been happy to receive a 110% travel credit. However, we understand that a credit for future travel may not be suitable for some of our customers. If a credit does not suit your personal situation, please complete the refund request form below and we will review your case in line with the original Booking Conditions applicable at time of your booking.
We are currently experiencing delays in response and have formed a critical response team to accelerate our customer communications and will respond to requests by order of date they were received.
We understand that it is a challenging time for everyone impacted by the global crisis and we thank you for your patience and understanding.