Essential Trip Information

• On Short Breaks, you maintain a good level of independence and freedom, with the added bonus of having the details sorted out for you. You’ll have lots of free time and you won’t be accompanied by a Trip Leader. This means that all included activities and tours will be run by different local Intrepid partners, and these may operate independently from each other. The included activities and transfers will operate on a join-in basis, which means that you could have your Adventure all to yourself, or others may join you along the way. If you would prefer to travel in a group with a dedicated Trip Leader, just get in touch with your booking agent and they will take you through some alternatives.
• We use a variety of hotels in Siem Reap, depending on availability. These hotels will be confirmed to you at your time of booking.
• Part of travelling with Intrepid means respecting local cultures and sensibilities. That way you get the most out of your interactions with local people and environments and you will visit many temples on this trip, which requires a level of modesty. Be sure to bring clothes that cover the arms and pants or skirts that go past the knees. A light scarf is also a good idea for covering shoulders and arms when it’s hot.

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager.

You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time.

For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/

In case of a genuine crisis or emergency, you can reach our local office on the numbers below:

Available for phone call or WhatsApp call on +855 92 555 969

ITINERARY CHANGES
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway.

OPTIONAL ACTIVITIES
A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist.

Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

1.You will be picked up on Day 1 from your hotel in Siem Reap at 8:00-8:15 am. Please let us know the name and address of your hotel.
2. Please note that this trip is available in either Original or Comfort style. Unlike our group trips, the style on a Short Break Adventure refers to the style of accommodation only. All other inclusions are the same no matter which style of Short Break you select.
3. This trip is operated by our local partners in Cambodia and therefore you may be joined by a mixture of Intrepid-booked passengers and other travellers during activities.

PASSPORT
You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date.

We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends.

VISAS & ENTRY REQUIREMENTS
Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here:  http://www.intrepidtravel.com/visa-entry-requirements

CAMBODIA VISAS:
If a point of contact is requested for your visa application, please write:
Intrepid Cambodia
92 Taneuy Street
Wat Bo Village
Siem Reap

Evisas are now available for most nationalities through the official website: http://www.evisa.gov.kh
Please note there have been reports of fraudulent evisa websites that mirror the official site. Intrepid recommends only using the official website listed above or arranging your visa through your booking agent.

VISA ON ARRIVAL
Visa on arrival is available for most nationalities at airports or land border crossings for approx. US$35 (cost subject to change). You will need a passport photo for your visa.

OTHER VISAS
If you are not eligible for an evisa or visa on arrival you may need to submit an application through your local consulate. Allow up to 3 weeks for processing.

GENERAL HEALTH
All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements.

When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.

You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements. 

MOSQUITO-BORNE ILLNESSES:
Mosquito-borne diseases such as dengue fever and Japanese encephalitis are widespread in South East Asia. Malaria is also prevalent in some regions, particularly along the borders in mountainous regions. Take preventative measures such as wearing long clothing, using repellent and being indoors particularly around dusk and dawn. Seek medical advice prior to travel for medication or vaccination advice.

ZIKA VIRUS:
There have been reports of transmission of the mosquito-borne Zika virus in this region and we advise all travellers to protect themselves from mosquito bites. Given possible transmission of the disease to unborn babies, and taking a very cautious approach, we recommend all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip.

While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader or local representative will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where and what to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility.

CAMBODIAN FOOD:
Wondering what Cambodian food is like? Check out our guide to the local cuisine here: https://www.intrepidtravel.com/adventures/cambodian-food-guide/

Is it true they eat spiders in Cambodia? Read about it here: https://www.intrepidtravel.com/adventures/cambodia-eating-spiders/

BREAKFASTS:
At some hotels you may have a menu or buffet with choices of Cambodian and Western food. At homestays you will have simpler breakfasts of local foods, eggs, bread, jam, tea and coffee.

FOOD ALLERGIES:
Travelling in South East Asia with a food allergy? We have some advice for you here: https://www.intrepidtravel.com/adventures/travelling-food-allergies-south-east-asia/

The style of accommodation indicated in the day-to-day itinerary is a guideline only and may change. On some occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our preferred accommodation. In these cases, we will use a similar standard of accommodation.

Throughout the trip, we request that our properties prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However, this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination or on some trips, have use of shared day rooms until all rooms are available.

HOTELS:
Most of the accommodation on this trip is in hotels (mostly 2 to 3-star). Facilities are often basic, with some properties not having a continuous supply of hot water on occasion. All rooms are either fan cooled or with air conditioning and twin share with private facilities unless stated otherwise in the daily itinerary. Double beds are not widely available in South East Asia.

SPENDING MONEY
When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling.

TIPPING
Tipping can be an appropriate way to recognise great service when travelling. While it may not be customary in your home country, it is an entrenched feature of the tourism industry across many of our destinations and is greatly appreciated by the people who take care of you during your travels. It is always best to avoid tipping with coins, very small denomination notes, or dirty and ripped notes, as this can be regarded as an insult rather than the goodwill gesture it is intended to be.

OPTIONAL TIPPING KITTY
On Day 1 of your trip, your group leader or local representative may discuss with you the idea of operating a group tipping kitty, whereby everybody contributes an equal amount and your group leader or local representative distributes tips for drivers, local guides, hotel staff and other services included on your trip. This excludes restaurant tips for meals not included in your itinerary. The group leader or local representative will keep a running record of all monies spent which can be checked at any time, and any funds remaining at the end of the tour will be returned to group members. We have found that this is easiest way to avoid the hassles of needing small change and knowing when and what is an appropriate amount to tip. Participation in this kitty is at your own discretion, and you are welcome to manage your own tipping separately if you prefer. Please note the tipping kitty excludes tips for your group leader or local representative.

YOUR GROUP LEADER OR LOCAL REPRESENTATIVE 
You may consider tipping your group leader or local representative for outstanding service throughout your trip. The amount is entirely a personal preference however as a guideline 4-7 USD or EUR per person (in a currency relevant to your destination), per day can be used. Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your group leader or local representative on your trip.

CONTINGENCY FUNDS
We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however, local currency may be needed once in the country to cover these costs.

We recommend USD60.00 for meals not included.

CAMBODIA:
You can use your credit/debit card in ATMs, which are common throughout Cambodia. These machines dispense cash in USD. There is no need to bring lots of cash with you unless you prefer not to use ATMs. There is also no need to pre-purchase Cambodian riel prior to arriving in the country. Most travellers never need to have more than USD10 worth of Cambodian riel on them at any one time, as USD cash is widely accepted. After making a payment in USD, change is often given in Cambodian riel. Many businesses are unable to change larger notes (USD20, USD50 or USD100), so we recommend carrying a mix of denominations. If you are obtaining USD cash prior to arrival in Cambodia, please check that all your notes are in good condition and not old. Banknotes that are crumpled, torn, marked or printed before 2006 are generally not accepted. USD2 banknotes are also not accepted. Please be warned that some banks at Cambodian airports may tell you that you need to change your USD cash into Cambodian riel, but this is not true. 

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage and walk with it for short distances or up or down a flight of stairs. Our travellers usually find the smaller their luggage is, the more they enjoy the trip not having to worry about carrying heavy bags! Aim to keep your main luggage under 15kg.

Many travellers carry their luggage in a compact smaller suitcase or backpack with wheels. We recommend your bag has carry straps or handles so it is easy to lift and carry for the times you are unable to wheel it (ie. on rough surfaces or up steps).

If you are taking overnight trains, or primarily using public transport then the smaller your luggage the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful especially when travelling on public transportation as well.

You'll also need a day pack/bag to carry water, camera, swimming suit, waterproof pouch/bag for phone, hiking shoes and jacket etc. when you’re exploring during the day.

Below we have listed the essentials for this trip:

https://www.intrepidtravel.com/packing-list

WATER BOTTLE
Please bring your own water bottle to refill along the way. Although it can be difficult to avoid bottled water when travelling, please use the water dispensers which are provided on some of our vehicles and at some of our accommodation. Your group leader or local representative will advise whether tap water is safe to drink in your destination and if it is you can simply refill with tap water. When unable to avoid bottled water it is better to buy the largest available and distribute into your smaller bottle for the day. If you are walking or trekking as part of your trip you will need to carry at least 2L of water with you.

LOCAL DRESS:
When packing be aware that dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees. Loose, lightweight, long clothing is both respectful and cool in the predominantly hot Asian climate. In many rural areas in Asia women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong.

WATER BOTTLE:
This trip includes one or more sections in a private vehicle with a water dispenser. We encourage all our travellers to bring a refillable water bottle on your trip to help reduce the use of disposable plastic bottles.

WEATHER IN CAMBODIA
Any time of the year is a good time to travel in Cambodia, with each season having its advantages. The climate in Cambodia is generally hot and humid throughout the year. Temperatures stay in the 30Cs most of the year, dropping back to the 20Cs at night. There are officially two seasons in Cambodia – wet and dry. During November to May you can expect dry conditions, while June to October will have wetter weather.

SEASONAL FLOODING IN CAMBODIA
Severe storms and widespread seasonal flooding, including localised flash flooding, can occur without warning in Cambodia, particularly during the local wet season from July to November. The Cambodia/Thailand land border is occasionally closed due to flooding. Should land travel be disrupted and we need to fly, travellers will need to use their contingency funds to cover any additional costs.

During public holidays and festival periods in Cambodia some businesses may close, transport may be extremely busy and travel times may increase. The main holidays in Cambodia are:

Chinese New Year (09-12 February 2024)
Khmer New Year (13 - 16 April 2024)
Royal Birthday of the King Sihamoni (14 May 2024)
Pchum Ben Day (01 – 03 October 2024)
Water & Moon Festival (14 -16 November 2024)

The aim of our local guides is to take the hassle out of your travels and to help you have the best trip possible. On this Short Break Adventure you will get to enjoy the variety of having someone different for each day and/or activity. They will be able to provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and, where possible, introduce you to our local friends. You can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects.

Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips here: https://www.intrepidtravel.com/travel-alerts

We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.

Your group leader or local representative will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.

Intrepid's operational safety policies can be viewed on our website at the link below. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how safety is being managed on our trips.

https://www.intrepidtravel.com/safety-guidelines

PETTY THEFT AND PERSONAL SAFETY
While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.

FIRE PRECAUTIONS:
Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms.

SEAT BELTS:
Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts.

PETTY THEFT AND PERSONAL SAFETY:
While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.

MOTORBIKE BAG SNATCHING:
Be particularly aware of motorbike bag snatching, especially in the bigger cities.

We like to think our Intrepid travellers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips.

We ask that you respect your fellow travellers, group leader or local representative, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behaviour contrary to the above, including any behaviour that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travellers being removed from the trip.

If you consume alcohol while travelling, we encourage responsible drinking and expect you to abide by local alcohol laws.

To ensure the well-being of everyone on the trip, all decisions made by group leaders or local representatives and ground staff are final.

Romantic relationships between travellers and group leader or local representative are not permitted while on trip.

By travelling with us, you agree to comply with these rules and the laws and customs of all countries visited.

If something is concerning you during your travels with us, please speak to your group leader or local representative immediately. Alternatively, contact us on the emergency contact number detailed in your Essential Trip Information’s Problems and Emergency Contact section.

On this Short Break Adventure, the fellow travellers that may join you during activities can come from all corners of the world and likely a range of age groups too. We ask you to be understanding of their various needs and preferences - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. If you are requested to be at a place at a certain time, ensure that you don't keep others waiting. We have found time and time again that the very best adventures we operate are those where the dynamics between travellers work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your Short Break Adventure prior to departure.

Please note many of our Short Break Adventures operate with a minimum of 1 person, so there may be instances where you are the only person on the trip.

Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative.

If you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country.

For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise.

For assistance with travel insurance or other services, please visit the link below:

https://www.intrepidtravel.com/booking-resources/our-services

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel.

Explore the different parts of our Responsible Travel Policy by visiting:
https://www.intrepidtravel.com/responsible-travel

http://www.intrepidtravel.com/elephants-welfare

ELEPHANT PERFORMANCES & ELEPHANT RIDING:
While we respect each individual’s decisions while travelling, Intrepid does not include elephant rides or unnatural performance activities on any itinerary, and we recommend you bypass these activities should they be offered to you during your stay. Professional wildlife conservation and animal welfare organisations, including World Animal Protection, advise that contrary to common belief, captive elephants remain wild animals and despite good intentions, unfortunately, many venues are unable to provide the appropriate living conditions elephants require and this ultimately impacts their well-being. While there is some merit in the argument that the money you pay for the activity goes towards keeping the elephants and their mahouts employed, we know that it also fuels demand for elephants to be captured in the wild or captive-bred. We thank you for your support in improving the welfare of these majestic creatures. Further information is available on the below link:

ORPHANAGE TOURISM
In recent times orphanage tourism has become increasingly popular in Cambodia. Orphanage tourism is what happens when good intentions and reality don’t quite synch up. Travellers who visit and volunteer in orphanages may genuinely want to help, but their efforts can often perpetuate a system where children are separated from their families and, in some cases, abused. That’s why we don't include visits to orphanages on any of our trips. For more on our position on orphanage tourism and the work we are doing to protect children in the countries we visit, see these links below:
https://www.intrepidtravel.com/adventures/the-fight-against-orphanage-tourism/
https://www.intrepidtravel.com/adventures/why-were-rethinking-orphanage-tourism/
https://www.intrepidtravel.com/sites/intrepid/files/basic_page/files/IG%20Child-Protection-Flyer-LR.pdf

We created our not-for-profit, the Intrepid Foundation because you – our travellers – told us you wanted to make an even greater impact in the communities you visit.

The Foundation works by teaming up with partners around the world so that together we can deliver greater positive impact at scale. Partners are identified by our local staff who live and work in our destinations. They harness their powerful community connections to determine the issues that matter most and select local partners who can deliver real solutions.

Since 2002, the Intrepid Foundation has raised more than $14million dollars and supported more than 160 communities worldwide. Now, with over 40 partners all over the world, your donations are helping to restore forests in Kenya, empower women in Honduras and promote elephant welfare in Laos, to name just a few.

For more information about the Intrepid Foundation, please ask your group leader or local representative or visit our website: http://www.theintrepidfoundation.org/

This trip supports CRST, who are helping to break the cycle of poverty by inspiring and empowering children in Cambodia with education opportunities. Donations help them provide their students with the best available education, leadership mentoring and life skills. Intrepid will double your impact by dollar-matching post-trip donations made to The Intrepid Foundation.

To find out more or make a donation, visit: https://www.theintrepidfoundation.org/t/crst