Essential Trip Information

• Regardless of where you stay, power cuts and breaks in hot water are sometimes unavoidable, as in any developing country. In particular, South Africa suffers from load-shedding: rolling blackouts that are engineered specifically to share out available power in the region.
• Malaria is a risk in some of the areas visited on this, so it's essential to consult a doctor about relevant medication prior to your trip.

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager.

You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time.

For general contact details please use the following page: https://www.intrepidtravel.com/contact-us

In case of a genuine crisis or emergency, you can reach our local office on the numbers below:

Intrepid's local Operator: +27828229407

ITINERARY CHANGES
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway and has the authority to amend or cancel any part of the trip itinerary if deemed necessary due to safety concerns.

OPTIONAL ACTIVITIES
A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and may be on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist.

Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

SOUTHERN AFRICA IN PEAK SEASON
Southern Africa is becoming an increasingly popular tourist destination. Despite the influx of travellers, bed numbers are not being increased to match the demand. This intentional move is aimed at minimizing the environmental impact of tourism and keeping the destinations exclusive. It is, therefore, becoming more and more difficult for us to confirm our allocation with our usual suppliers, particularly in peak season. We may use alternative accommodation which could affect driving times and distances listed in the Essential Trip Information. However, we will always use properties of the same standard and ensure that the included activities are not affected.

ROAD CONDITIONS AND INFRASTRUCTURE IN AFRICA:
Roads in Africa are often in very poor condition, which makes it hard on our vehicles. Our vehicles are serviced regularly and are generally in good condition, but breakdowns can and do happen. Sometimes the going on this trip is quite tough, the distances covered fairly large and some of the roads and tracks are not exactly smooth or free from dust, but the rewards are exceptional. The travelling times indicated in our Essential Trip Information is just a rough guide and is dependent on various factors that may be outside our control, such as road conditions, weather and time spent at borders.

DRIVE TIMES:
The travel times listed in the day to day itinerary are a guide only. Please be aware that delays may occur and please be patient - it's all part of the experience afterall! Additionally, the travel times do not include time spent on game drives as these can vary with each departure.

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

1. FAMILY TRIPS: Please note that these trips are for adults and children travelling together and there must be at least one child under 18 with you.

2. CHILD AGE: The minimum age for children on this trip is 6 years old.

3. CHILD PRICE: Children aged 17 years and under at time of travel on this trip, are eligible to receive 20% off the full price.

4. SINGLE SUPPLEMENT: A single supplement is available for adults wishing to have a private room to themselves. The single supplement applies to all nights of your trip and is subject to availability. Please speak to your booking agent for further information.

5. COMPLIMENTARY ARRIVAL & DEPARTURE TRANSFERS: A complimentary airport arrival transfer is included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. A complimentary airport departure transfer is also included on the final day of your trip at 7:30am. Please see trip itinerary for more information and ensure flight details are provided to your booking agent at least 15 days prior to travel.

PASSPORT
You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date.

We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends.

VISAS & ENTRY REQUIREMENTS
You are responsible for obtaining relevant visa and travel information required for entry, departure and travel to each country or region you visit on your trip.  We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here:  http://www.intrepidtravel.com/visa-entry-requirements

GENERAL HEALTH
All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements.

When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.

You should consult your doctor for up-to-date travel health information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements. 

YELLOW FEVER:
A valid international certificate of vaccination against Yellow Fever is required in many countries if you are arriving from a country with risk of yellow fever (eg. Kenya). You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home.

It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.

MALARIA & DENGUE
Malaria and Dengue are mosquito-borne diseases commonly found in many parts of Africa. Before you travel, discuss your itinerary with a doctor and monitor your government foreign travel advice for up-to-date information on risk levels in particular areas. To reduce your risk of mosquito bites, protect yourself by using insect repellent and wearing long, loose, light-coloured clothing.

Malaria symptoms typically appear 7–30 days after infection and may include fever, chills, headache, and fatigue. Doctors can prescribe medication to help prevent Malaria, so it’s important to consult your healthcare provider before travelling.

Dengue symptoms generally emerge 4–10 days after being bitten. These may include high fever, severe headache, joint and muscle pain, nausea, and rash. As there is no specific medication for Dengue prevention, avoiding mosquito bites is key.

If you develop symptoms of Malaria or Dengue while travelling or after returning home, seek medical attention straight away.

DRINKING WATER
As a rule, we recommend you don't drink tap water, even in hotels, as it may contain much higher levels of different minerals than the water you are used to at home. For local people, this is not a problem as their bodies are used to this and can cope, but for visitors drinking the tap water can result in illness. Generally, this isn't serious, an upset stomach being the only symptom, but it's enough to spoil a day or two of your holiday. Many hotels and lodges provide safe drinking water, while bottled water is another alternative. Water consumption should be about two litres a day. Rehydration salts, motion sickness tablets, and diarrhea blockers are available from many pharmacies - please source from home and bring them with you on your travels.

While travelling with us you and your family experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. Please ensure you tell them of any dietary requirements you and your family may have. We know children can be fussy eaters at times so we do recommend you bring any snacks from home to have throughout the trip.

To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you and your family to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.

If you require a Sleep Apnea Machine to sleep please ensure that it is battery operated. Lodges and Permanent Tented Camps are often powered by generators which are turned off during the night.

SPENDING MONEY
When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling.

CREDIT CARDS, ATMS AND EXCHANGING MONEY
ATMs are available in most major towns and cities and even some campsites. Withdrawal limits vary between countries, sometimes as low as USD 100 per day, and will differ from your withdrawal limit at home. Smaller shops and restaurants only accept cash. Foreign currency is easily changed at exchange bureaus, who generally offer the best rates. If you are bringing USD cash we strongly recommend large bills in good condition, 2013 series onwards only. Any old or damaged notes may not be accepted.

Credit cards are generally accepted in tourist shops and some restaurants across Africa. Visa and Mastercard are preferred. 

If you're on a multi-country trip, your leader will be able to give you an approximate idea of how much money you may need in each country.

TIPPING
Tipping can be an appropriate way to recognise great service when travelling. While it may not be customary in your home country, it is an entrenched feature of the tourism industry across many of our destinations and is greatly appreciated by the people who take care of you during your travels. It is always best to avoid tipping with coins, very small denomination notes, or dirty and ripped notes, as this can be regarded as an insult rather than the goodwill gesture it is intended to be.

OPTIONAL TIPPING KITTY
On Day 1 of your trip, your group leader or local representative may discuss with you the idea of operating a group tipping kitty, whereby everybody contributes an equal amount and your group leader or local representative distributes tips for drivers, local guides, hotel staff and other services included on your trip. Participation in this kitty is your choice, and you are welcome to manage your own tipping separately if you prefer.

The group leader or local representative will keep a running record of all monies spent, which can be checked at any time. Any funds remaining at the end of the trip will be returned to group members. These tips to suppliers are for great service and are in addition to the regular costs paid for the services supplied.

The tipping kitty excludes tips for your group leader or local representative, and providers of optional activities.

YOUR GROUP LEADER OR LOCAL REPRESENTATIVE
Tipping your group leader or local representative is highly appreciated if you feel they’ve provided outstanding services throughout your trip. The amount is entirely a personal preference; however, as a guideline, the recommended amount is USD 6 – 9 per person per day (in a currency relevant to your destination). Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your group leader or local representative on your trip.

YOUR DRIVERS
You may have a range of drivers on your trip. Some may be with you for a short journey, while others may be with you for several days. We recommend tipping your drivers USD 4 – 5 per person per day (in a currency relevant to your destination).

CONTINGENCY FUNDS
We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. We are not responsible for any incidental expenses that may be incurred because of changes to itineraries, including but not limited to visas, vaccinations or non-refundable flights.

Make sure you have access to an extra USD 500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved.

The recommended amount is listed in USD for the relatability of all travellers; however, local currency may be needed once in the country to cover these costs. Please confirm with your leader on Day 1 if you need to carry this in cash, or whether access via card or electronically is sufficient.

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage, and walk with it for short distances.

Most travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.

Below are some ideas and helpful tips on what you specifically need for this trip.

ESSENTIALS:
- Closed in shoes. As most of our trips include some bush walking we highly recommend that you take a pair of comfortable, closed-in walking shoes. Closed-in shoes will help to protect your feet from cuts and scratches when walking through bush/grass-lands, and will also act as a barrier protection in rare cases against bites or stings from dangerous animals in this environment.
- Lightweight clothing. You will need to bring a mixture of lightweight clothing, some warm items for the evenings, and long shirts and pants for protection against the sun and mosquitoes in the malaria areas. Clothes should be easy to wash and dry. Avoid materials that are heavy, tough to dry, non-breathable, and retain heat or moisture, such as nylon, polyester, and denim. Instead, opt for lightweight, breathable fabrics like cotton, linen, and moisture-wicking synthetics designed for hot weather. Ex-military or military-style clothing and equipment are NOT recommended.
- Sun protection - hat, sunscreen, sunglasses

RECOMMENDED:
- A good quality, high-beam headlamp or torch for around the lodges and permanent tented sites at night. Some of these properties have limited lighting and are powered by generators that switch off at a certain time.
- Waterproof/windproof jacket is a good idea for wet days, and early morning or evening activities when it can be cool.
- Warm fleece and beanie for morning and evening activities including game drives where applicable.
- Personal medical kit. Large kits will be on hand at the lodges and from your group leader or local representative (on trips that have a dedicated group leader or local representative ) but we recommend you carry items such as mild pain killers, electrolytes and bandaids.
- Insect repellent.
- Water bottle. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments.
- Camera with spare battery or power bank.
- Binoculars

OPTIONAL:
- Ear plugs to guard against a snoring room-mate.
- A good book, journal, music, podcasts, etc. for the long drives.

LUGGAGE LIMIT:
Please keep your luggage to a minimum. One small soft-sided bag plus a day pack (no more than 15-20kgs in total per person) is essential.We recommend against bringing hard/externally framed suitcases as they are difficult to store and can damage equipment and other travellers' belongings. If your trip is beginning and ending at the same location, excess luggage can usually be stored at your arrival/departure hotel and can be collected after your trip.

VALUABLES:
Please try to avoid bringing unnecessary valuables, and use your hotel safe. It’s also a good idea to purchase a money belt or pouch that is easily hidden. We strongly recommend that you photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary.

BATTERIES/POWER:
Our trips have access to power to recharge batteries for phones and cameras every couple of days. We always recommend that you carry an extra battery or powerbank just in case.

CONSERVATIVE DRESS FOR WOMEN:
In many parts of Africa women travelers should dress modestly as there is a wide range of cultural differences. Wear skirts or shorts that reach just above the knee and tops that cover shoulders at a minimum. If visiting coastal areas wear a cover-up when you step off the beaches.

PLASTIC BAG BANS
To reduce single use plastic, many countries in Africa have banned the import and use of plastic bags. Your luggage may be searched upon entry. Exceptions will be made for plastics that are essential for health and hygiene. We recommend obtaining reusable waterproof bags prior to entry for things like dirty laundry.

INTREPID APP
Make your journey smoother with the Intrepid app. Access this Essential Trip Information anytime, get real-time trip updates, connect with your leader and fellow travellers, and share your experiences along the way. Learn more: https://www.intrepidtravel.com/au/app

All our trips will be live in the Intrepid app by the end of 2026. We appreciate your patience while we work towards a seamless experience for all of our travellers.

The northeastern region of South Africa, including Johannesburg and Kruger National Park, and southwestern Zimbabwe share similar climate patterns.

In Johannesburg, Kruger, and SW Zimbabwe, summers (December to February) are warm, with temperatures ranging from 15°C to 33°C (59°F to 91°F) and frequent thunderstorms. Winter (June to August) is cooler, with temperatures between 4°C and 25°C (39°F to 77°F), and minimal rain, particularly in Kruger.

We recommend checking the weather forecast before departure, as conditions can be unpredictable.

Yes it is Africa, however the winter months can be very cold. Please bring warm winter clothing such as wool pullover and a jacket. Also consider thermals, gloves and a woolly hat.

All Intrepid Family trips are accompanied by one of our group leaders. The aim of the group leader is to assist your family to take the hassle out of your travels and help you have the best trip possible. Your leader will provide information on the places you are travelling through, offer suggestions for fun things to do and see - for both kids and parents, recommend great local eating venues that will even get the kids trying new things, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects.

Our leaders are not babysitters on this trip - we leave that to you (the experts), but they will make sure that group members of all ages are able to explore their destination safely and with as much fun as possible. Our group leaders are not responsible for looking after children at any time and children must be accompanied by a parent or guardian at all times throughout this itinerary.

FREE TIME & OPTIONAL ACTIVITIES
Your group leader or local representative will accompany you on all included activities; however, during your trip, you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgment when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.

INTREPID SAFETY STANDARDS
For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:

http://www.intrepidtravel.com/safety-guidelines

BILHARZIA
Bilharzia is a parasitical disease which is usually spread by swimming in contaminated water. It can be assumed that the infection is present, to a greater or lesser extent, in almost all water sources, but most especially in shallow reedy waters in the vicinity of villages.

Although the adult parasites do not themselves cause a great deal of harm, after about 4-6 weeks they start to lay eggs, which triggers an intense but usually ineffective immune response, the symptoms of which can include fever, cough, abdominal pain, and an itchy skin complaint known as safari itch. After a while the symptoms settle down and the patient is left with a sense of feeling tired all the time.

Intrepid won't tolerate any kind of violence, harassment (whether physical, verbal or sexual), or disrespect toward fellow travellers, our teams or local communities.

To ensure the wellbeing of everyone on the trip, decisions made by your group leader are final.

Romantic relationships between travellers and group leaders or local representatives are not permitted while on trip.

Any behaviour that prevents your leader from continuing the itinerary as planned, breaks local laws or opposes any of these guidelines may result in Intrepid denying your booking or removing you from the trip.

If something concerns you during your travels, please speak to your group leader immediately. Alternatively, you can contact us on the emergency contact number detailed in the Problems and Emergency Contact Information section of this Essential Trip Information.

As you and your family travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow families will probably come from all corners of the world and likely a range of age groups too (for both parents and children). We ask you to be understanding of the various needs and preferences of your group. Patience with other families in the group is sometimes required for the benefit of everyone's travel experience. Remember too that you and your family have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow families booked on your trip prior to departure.

Travel insurance is compulsory on all our trips for those travelling internationally. We require that, at a minimum, you are covered for medical expenses, including emergency repatriation. If you are travelling within your home country or region, please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative.

If you have credit card insurance, your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number, rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country.

For travellers who reside within the European Union, Switzerland or the USA, the requirement to purchase travel insurance cannot be compulsory. However, the purchase of travel insurance is still highly recommended, and each country you visit may have its own specific entry requirements. For example, some mandate travel health insurance for all foreign travellers, regardless of their nationality. Travellers from the European Union, Switzerland or the USA who decline travel insurance when travelling outside their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise.

For assistance with travel insurance or other services, please visit the link below:

https://www.intrepidtravel.com/booking-resources/our-services

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our group leaders and local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel.

Explore the different parts of our Responsible Travel Policy by visiting:
https://www.intrepidtravel.com/responsible-travel

Love wildlife? Us too. We believe nature should be protected, respected and never exploited for our entertainment.  

That’s why we design all of our wildlife trips and experiences to meet the standards set out in our animal welfare guidelines (https://www.intrepidtravel.com/en/animal-welfare), created in collaboration with World Animal Protection. This ensures that the unforgettable animal encounters our travellers rave about are conducted responsibly, with the utmost respect for all creatures. 

What does that mean for you? Well, we never ride, feed or handle wild animals for a start. Take a closer look at our animal welfare policy (https://www.intrepidtravel.com/sites/intrepid/files/Intrepid_Travel_Animal_Welfare_Policy.pdf) to learn more about how we champion responsible, cruelty-free experiences on our trips, and see how you can help make a difference when you travel with our animal-friendly travel tips (https://www.intrepidtravel.com/en/how-be-better-traveller-wildlife). 

Our non-profit, The Intrepid Foundation, gives travellers more opportunities to make a positive impact in the places they visit.

We have over 50 Intrepid Foundation partners across the globe addressing four key focus areas: protecting the environment, taking a stand for wildlife, addressing inequality and empowering communities.

Intrepid matches all post-trip donations dollar for dollar and takes care of the admin fees – this doubles your impact and ensures every cent goes to our partners on the ground.

Visit our website for more info: http://www.theintrepidfoundation.org/