Our services
At Intrepid we try to live by a simple motto: holidays shouldn’t be hard. On the other hand, we know there is a lot to get organised before your trip: visas, passports, insurance, transfers, getting the neighbour to feed your cat. And although pet care is a bit beyond us, as a full service travel agent we’ve made it our mission to assist with everything else.
So if you’re looking for flights, travel insurance, transfers and accommodation (or anything in between) contact one of our customer service team.
Travel insurance
Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your leader. For more information about insurance requirements, check the Essential Trip Information for your specific trip.
We can also help with:
Once the trip is underway, your accommodation and transport are all included (phew). But if you want to arrive in your destination a little early or stick around and explore by yourself, we can help you there. Extra hotel nights and airport transfers – our Adventure Consultant team knows them all.
So you've touched down, made it to the hotel and slipped on some comfy walking shoes. What next? Kickstart your adventure by joining one of our Urban Adventures. They’re day tours with a difference. For a full list of Urban Adventures, ask your travel agent or visit the Urban Adventures website.
Finding the right flight online can be pretty challenging – all those airport codes, stopovers, and layovers. Let our flight specialists help you. We have access to some very affordable prices and can book the perfect connection that best suits your trip. Please call or live chat us and our sales team will be happy to assist with booking your flights.
To discuss airfares, travel insurance, extra accommodation or customising your trip, contact our customer service team below