Essential Trip Information

• Please take into consideration if you are travelling with younger children as travel times can sometimes be long and often on bumpy roads. Some days have driving times of 6 to 7 hours.

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager.

You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time.

For any concerns regarding pre-booked transfers, you can reach out to the transfer company via WhatsApp at +254 725 059 773 or contact the Intrepid local team at +254 733 523 813.

For general contact details please use the following page: https://www.intrepidtravel.com/contact-us

In case of a genuine crisis or emergency, you can reach our local office on the numbers below:

Intrepid's Local Operator: +255 762 107 164 / +255 758 509 579

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

1. FAMILY TRIPS: Please note that these trips are for adults and children travelling together and there must be at least one child under 18 with you.

2. MINIMUM AGE: The minimum age for children on this trip is 5 years old unless otherwise approved by Intrepid.

3. CHILD PRICE: Children aged 17 years and under at time of travel on this trip, are eligible to receive 20% off the full price.

4. SINGLE SUPPLEMENT: A single supplement is available for adults wishing to have a private room/tent to themselves. The single supplement applies to all nights and is subject to availability. Please speak to your booking agent for further information.

PASSPORT
You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date.

We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends.

VISAS & ENTRY REQUIREMENTS
You are responsible for obtaining relevant visa and travel information required for entry, departure and travel to each country or region you visit on your trip.  We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here:  http://www.intrepidtravel.com/visa-entry-requirements

INFORMATION FOR VISA APPLICATIONS:

If you require an address for Visa Applications in Tanzania, please use:

Kibo Palace Hotel
PO Box 2523
Old Moshi Road
Arusha - Tanzania
Phone: +255 272544472

If you require a contact number for Visa Applications in Tanzania, please use:

Intrepid Tanzania: +255 758 509 579 / +255 787 906 871

If you require host contact information for Visa Applications in Tanzania, please use:

Host name/ Company Name: Intrepid Travel Tanzania Ltd
Company Registration no: 77032
Physical address: P.O. Box 6101, Arusha
Email: opseastafrica@intrepidtravel.com
Phone Number: +255 758 509 579 / +255 787 906 871

LETTER OF INVITATION

KENYA:

If you require a letter of invitation or a list of hotel confirmations, please contact your booking agent, and we will issue one tailored to your specific tour and departure.

TANZANIA:

If you require a letter of invitation or list of hotel confirmations for your application, please contact your booking agent, and we will issue one tailored to your specific tour and departure.

GENERAL HEALTH
All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements.

When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.

You should consult your doctor for up-to-date travel health information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements. 

MALARIA & DENGUE
Malaria and Dengue are mosquito-borne diseases commonly found in many parts of Africa. Before you travel, discuss your itinerary with a doctor and monitor your government foreign travel advice for up-to-date information on risk levels in particular areas. To reduce your risk of mosquito bites, protect yourself by using insect repellent and wearing long, loose, light-coloured clothing.

Malaria symptoms typically appear 7–30 days after infection and may include fever, chills, headache, and fatigue. Doctors can prescribe medication to help prevent Malaria, so it’s important to consult your healthcare provider before travelling.

Dengue symptoms generally emerge 4–10 days after being bitten. These may include high fever, severe headache, joint and muscle pain, nausea, and rash. As there is no specific medication for Dengue prevention, avoiding mosquito bites is key.

If you develop symptoms of Malaria or Dengue while travelling or after returning home, seek medical attention straight away.

MPOX
Mpox is a rare infectious disease mostly found in tropical rainforest areas of Central and West Africa. There are currently no local or worldwide travel restrictions related to Mpox and the risk to travellers remains low. Some countries may have Mpox screening measures in place, including body temperature checks, at points of entry. 

Travellers in countries where Mpox has been detected are advised to take precautions such as minimising potential of skin to skin contact in crowded areas, washing hands thoroughly and frequently, and maintaining good personal hygiene. 

While travelling with us you and your family experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. Please ensure you tell them of any dietary requirements you and your family may have. We know children can be fussy eaters at times so we do recommend you bring any snacks from home to have throughout the trip.

To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you and your family to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.

GENERAL ROOMING CONFIGURATIONS:
Family of two - All family groupings of two will be put into a twin room.
Family of three - Wherever possible we will put you in a triple room. Please be aware that in a handful of places triple rooms are in short supply. This means that, in practice, a triple room will often simply be a twin room with a mattress on the floor or a further bed squashed in. Where it is impossible to provide a triple room, you will have to decide which of your party takes the single room.
Family of four or more - You will most likely stay in two twin rooms. If and wherever possible we will aim put you in a quadruple room. Whilst we will do our very best to ensure that families are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over where you will be put. You need to come prepared for this.

In this trip, we use 8-seater 4WD Safari vehicles. For smaller groups of up to 6 travellers we will use 1 safari vehicle and for larger groups between 7-12 we will use 2 vehicles.

There are many early starts with long hours spent driving on rough roads on all African itineraries. While most people love the chance to watch the changing landscape and daily village life, feedback shows that long periods of inactivity does not appeal to all clients. We provide the approximate distance covered each day and how many hours this normally takes to drive so that you can choose the safari experience that is right for you.

African conditions are extremely tough on vehicles. While we fastidiously maintain our vehicles at our workshops, you should not expect Africa to be your traditional touring experience. While it's certainly our aim to avoid them, it's important that you set off on your trip knowing that the occasional breakdown can happen and are best treated as part of the African adventure. Due to wet weather there may be times when we have to take an alternative route which will mean longer travel times.

SPENDING MONEY
When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling.

CREDIT CARDS, ATMS AND EXCHANGING MONEY
ATMs are available in most major towns and cities and even some campsites. Withdrawal limits vary between countries, sometimes as low as USD 100 per day, and will differ from your withdrawal limit at home. Smaller shops and restaurants only accept cash. Foreign currency is easily changed at exchange bureaus, who generally offer the best rates. If you are bringing USD cash we strongly recommend large bills in good condition, 2013 series onwards only. Any old or damaged notes may not be accepted.

Credit cards are generally accepted in tourist shops and some restaurants across Africa. Visa and Mastercard are preferred. 

If you're on a multi-country trip, your leader will be able to give you an approximate idea of how much money you may need in each country.

MEALS NOT INCLUDED
Please review your Itinerary for which meals are included. For meals that aren’t included, we recommend budgeting USD 15 – 35 per lunch and USD 20 – 50 per dinner.

TIPPING
Tipping can be an appropriate way to recognise great service when travelling. While it may not be customary in your home country, it is an entrenched feature of the tourism industry across many of our destinations and is greatly appreciated by the people who take care of you during your travels. It is always best to avoid tipping with coins, very small denomination notes, or dirty and ripped notes, as this can be regarded as an insult rather than the goodwill gesture it is intended to be.

We recommend budgeting approximately USD 10 per traveller per week to tip local service providers for activities included in this trip. This doesn’t include a tip for your leader or crew.

YOUR GROUP LEADER OR LOCAL REPRESENTATIVE
Tipping your group leader or local representative is highly appreciated if you feel they’ve provided outstanding services throughout your trip. The amount is entirely a personal preference; however, as a guideline, the recommended amount is USD 6 - 9 per person per day (in a currency relevant to your destination). Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your group leader or local representative on your trip.

ADDITIONAL CREW
You may have additional crew on your trip, such as a local guide, driver or cook. We recommend tipping each person USD 4 - 5 per person per day (in a currency relevant to your destination).

CONTINGENCY FUNDS
We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. We are not responsible for any incidental expenses that may be incurred because of changes to itineraries, including but not limited to visas, vaccinations or non-refundable flights.

Make sure you have access to an extra USD 500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved.

The recommended amount is listed in USD for the relatability of all travellers; however, local currency may be needed once in the country to cover these costs. Please confirm with your leader on Day 1 if you need to carry this in cash, or whether access via card or electronically is sufficient.

COMMISSIONS
Intrepid understands that the receipt of commissions in exchange for recommending particular shops or services is ingrained in the culture of the tourism industry. For this reason, we have established a centralised fund for contributions from recommended suppliers so these can be collected and distributed back into the business. Actively managing the receipt of commissions helps us maintain the level of quality you expect on one of our trips. Travel is always an adventure so Intrepid cannot explicitly guarantee the quality of a product but we aim to provide the best value trips in the market. Please let us know via the feedback form completed after your trip if we are successfully meeting - or exceeding - this objective.

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage, and walk with it for short distances.

Most travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.

Below are some ideas and helpful tips on what you specifically need for this trip.

ESSENTIALS:
- Closed in shoes. As most of our trips include some bush walking we highly recommend that you take a pair of comfortable, closed-in walking shoes. Closed-in shoes will help to protect your feet from cuts and scratches when walking through bush/grass-lands, and will also act as a barrier protection in rare cases against bites or stings from dangerous animals in this environment.
- Lightweight clothing. You will need to bring a mixture of lightweight clothing, some warm items for the evenings, and long shirts and pants for protection against the sun and mosquitoes in the malaria areas. Clothes should be easy to wash and dry. Avoid materials that are heavy, tough to dry, non-breathable, and retain heat or moisture, such as nylon, polyester, and denim. Instead, opt for lightweight, breathable fabrics like cotton, linen, and moisture-wicking synthetics designed for hot weather. Ex-military or military-style clothing and equipment are NOT recommended.
- Sun protection - hat, sunscreen, sunglasses

RECOMMENDED:
- A good quality, high-beam headlamp or torch for around the lodges and permanent tented sites at night. Some of these properties have limited lighting and are powered by generators that switch off at a certain time.
- Waterproof/windproof jacket is a good idea for wet days, and early morning or evening activities when it can be cool.
- Warm fleece and beanie for morning and evening activities including game drives where applicable.
- Personal medical kit. Large kits will be on hand at the lodges and from your group leader or local representative (on trips that have a dedicated group leader or local representative ) but we recommend you carry items such as mild pain killers, electrolytes and bandaids.
- Insect repellent.
- Water bottle. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments.
- Camera with spare battery or power bank.
- Binoculars

OPTIONAL:
- Ear plugs to guard against a snoring room-mate.
- A good book, journal, music, podcasts, etc. for the long drives.

LUGGAGE LIMIT:
Please keep your luggage to a minimum. One small soft-sided bag plus a day pack (no more than 15-20kgs in total per person) is essential.We recommend against bringing hard/externally framed suitcases as they are difficult to store and can damage equipment and other travellers' belongings. If your trip is beginning and ending at the same location, excess luggage can usually be stored at your arrival/departure hotel and can be collected after your trip.

VALUABLES:
Please try to avoid bringing unnecessary valuables, and use your hotel safe. It’s also a good idea to purchase a money belt or pouch that is easily hidden. We strongly recommend that you photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary.

BATTERIES/POWER:
Our trips have access to power to recharge batteries for phones and cameras every couple of days. We always recommend that you carry an extra battery or powerbank just in case.

CONSERVATIVE DRESS FOR WOMEN:
In many parts of Africa women travelers should dress modestly as there is a wide range of cultural differences. Wear skirts or shorts that reach just above the knee and tops that cover shoulders at a minimum. If visiting coastal areas wear a cover-up when you step off the beaches.

INTREPID APP
Make your journey smoother with the Intrepid app. Access this Essential Trip Information anytime, get real-time trip updates, connect with your leader and fellow travellers, and share your experiences along the way. Learn more: https://www.intrepidtravel.com/au/app

All our trips will be live in the Intrepid app by the end of 2026. We appreciate your patience while we work towards a seamless experience for all of our travellers.

All Intrepid Family trips are accompanied by one of our group leaders. The aim of the group leader is to assist your family to take the hassle out of your travels and help you have the best trip possible. Your leader will provide information on the places you are travelling through, offer suggestions for fun things to do and see - for both kids and parents, recommend great local eating venues that will even get the kids trying new things, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects.

Our leaders are not babysitters on this trip - we leave that to you (the experts), but they will make sure that group members of all ages are able to explore their destination safely and with as much fun as possible. Our group leaders are not responsible for looking after children at any time and children must be accompanied by a parent or guardian at all times throughout this itinerary.

FREE TIME & OPTIONAL ACTIVITIES
Your group leader or local representative will accompany you on all included activities; however, during your trip, you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgment when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.

INTREPID SAFETY STANDARDS
For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:

http://www.intrepidtravel.com/safety-guidelines

Intrepid won't tolerate any kind of violence, harassment (whether physical, verbal or sexual), or disrespect toward fellow travellers, our teams or local communities.

To ensure the wellbeing of everyone on the trip, decisions made by your group leader are final.

Romantic relationships between travellers and group leaders or local representatives are not permitted while on trip.

Any behaviour that prevents your leader from continuing the itinerary as planned, breaks local laws or opposes any of these guidelines may result in Intrepid denying your booking or removing you from the trip.

If something concerns you during your travels, please speak to your group leader immediately. Alternatively, you can contact us on the emergency contact number detailed in the Problems and Emergency Contact Information section of this Essential Trip Information.

As you and your family travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow families will probably come from all corners of the world and likely a range of age groups too (for both parents and children). We ask you to be understanding of the various needs and preferences of your group. Patience with other families in the group is sometimes required for the benefit of everyone's travel experience. Remember too that you and your family have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow families booked on your trip prior to departure.

Travel insurance is compulsory on all our trips for those travelling internationally. We require that, at a minimum, you are covered for medical expenses, including emergency repatriation. If you are travelling within your home country or region, please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative.

If you have credit card insurance, your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number, rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country.

For travellers who reside within the European Union, Switzerland or the USA, the requirement to purchase travel insurance cannot be compulsory. However, the purchase of travel insurance is still highly recommended, and each country you visit may have its own specific entry requirements. For example, some mandate travel health insurance for all foreign travellers, regardless of their nationality. Travellers from the European Union, Switzerland or the USA who decline travel insurance when travelling outside their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise.

For assistance with travel insurance or other services, please visit the link below:

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our group leaders and local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel.

Explore the different parts of our Responsible Travel Policy by visiting:
https://www.intrepidtravel.com/responsible-travel

Love wildlife? Us too. We believe nature should be protected, respected and never exploited for our entertainment.  

That’s why we design all of our wildlife trips and experiences to meet the standards set out in our animal welfare guidelines (https://www.intrepidtravel.com/en/animal-welfare), created in collaboration with World Animal Protection. This ensures that the unforgettable animal encounters our travellers rave about are conducted responsibly, with the utmost respect for all creatures. 

What does that mean for you? Well, we never ride, feed or handle wild animals for a start. Take a closer look at our animal welfare policy (https://www.intrepidtravel.com/sites/intrepid/files/Intrepid_Travel_Animal_Welfare_Policy.pdf) to learn more about how we champion responsible, cruelty-free experiences on our trips, and see how you can help make a difference when you travel with our animal-friendly travel tips (https://www.intrepidtravel.com/en/how-be-better-traveller-wildlife). 

Our non-profit, The Intrepid Foundation, gives travellers more opportunities to make a positive impact in the places they visit.

We have over 50 Intrepid Foundation partners across the globe addressing four key focus areas: protecting the environment, taking a stand for wildlife, addressing inequality and empowering communities.

Intrepid matches all post-trip donations dollar for dollar and takes care of the admin fees – this doubles your impact and ensures every cent goes to our partners on the ground.

Visit our website for more info: http://www.theintrepidfoundation.org/