Intrepid Annual Report 2020 | Intrepid Travel EU

Intrepid is the world’s largest travel B Corp and we’re made up of a collection of three tour operator brands and 23 destination management companies united by the vision of Changing the Way People See the World.

Welcome from our CEO

Leading in a time of change

A letter from our Chairman and Co-founder Darrell Wade

Chairman's letter

Looking to the future

CEO's letter by James Thornton

Read CEO's letter

Our business

We create value for all stakeholders through six value creation capitals. Our vertically-integrated structure allows us to deliver a unique Sustainable Experience-Rich Travel product.

Our business

Sustainable Development Goals

The SDGs address pressing global challenges, including poverty, inequality, climate change, environmental degradation, peace and justice. Intrepid has identified eight SDGs that best align to our key focus areas and we work to contribute to, rather than diminish, their health and value.

SDGs

Our response to COVID-19

Travel and tourism are among the most impacted by COVID-19 and, as the largest adventure travel company in the world, Intrepid has had to make many difficult decisions during 2020. But, following a successful capital raise and with a new strategic partnership secured, Intrepid is positioned to rebound when tourism returns.

Our response to COVID-19

2025 strategy

Intrepid aims to be the world's first purpose-led $1bn adventure travel company by 2025.

2025 strategy

Performance

Financial

We maintain a healthy balance sheet to enable growth and expansion of the business.

Environment

We commit to being carbon neutral and to the sensitive design of trips to minimise our footprint on the environment.

Social & Relationships

We give back to the communities we travel to by employing, buying, and investing locally.

People

We invest in our people, culture and training so that our team are safe, happy and able to deliver against business goals.

Customer

We invest in innovative products and leader training to deliver exceptional experiences to our customers.

Brand & know how

We invest in our brands and operations to ensure that we deliver the right product to the right market at the right time.

All Performance

Governance

The Board

Intrepid's experienced board is well placed to navigate the crisis and steer the business back to growth when tourism resumes. The strategic partnership with Genairgy was the key focus for the board during 2020.

Corporate governance

A global restructure and expanded management team ensures Intrepid is positioned to rebound post-pandemic. Sound corporate governance is essential to build long-term value for all stakeholders.

All Governance

The Intrepid Foundation

In 2020, Intrepid’s not-for-profit organisation delivered valuable support to communities, many of whom were affected by the pandemic. It overcame challenges to pivot to virtual fundraising and launched new campaigns for people and wildlife. Despite the pause on tourism, total donations came to close to $1.2 million, which includes Intrepid's contribution, and it disbursed $1.24 million.