Full refunds for cancelled trips for UK & European customers.
If your trip is unable to run due to COVID-19, you’ll get a 110%* credit voucher to your booking. We understand this is an uncertain time and it might be a little while before you're ready to travel again, so there’s no expiry date on this credit. However, if a credit doesn’t suit your personal situation, you can request for full refund instead. This policy is only applicable for UK & European customers.
Why book with us
Flexible payment
Lock in your trip with a deposit and then pay the rest in instalments whenever you like, with no interest or fees. Just make sure you've paid in full by 21 days before your trip is scheduled to depart*.
Flexible deposit
If you cancel your trip* up to 21 days before departure, you can transfer your deposit to another available trip or hold your deposit on file indefinitely.
No change fees
Let us know about your change in plans 21 days before your departure and there’ll be no fees* to change trips.
Pay securely
Book online using our secure payment system, authenticated by DigiCert.
External accreditation
We are an accredited member of ATOL, AFTA, ABTA, TICO, USTOA and the US Travel Association, so your booking is protected by their conditions of membership.
Reserve your place
You can place your trip on hold for up to five days, without paying a deposit.
*exclusions apply to Polar, Marine, Australia and trips booked during the sale. 110% travel credit includes your Intrepid tour and any pre and post-trip accommodation or airport transfers booked through us. It does not include any flights or insurance we have booked for you, as they will each have their own individual booking conditions associated with the provider.
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Why travel with us
Who we are
For over 30 years we've been taking travellers around the globe, on small group tours with like-minded Intrepid people. As a responsible business, we've always been committed to being there for our travellers and the communities we visit.
Flexible bookings
We understand that sometimes plans change. That’s why, when you book with us you have the flexibility to change your travel plans to suit you – with assurance that your money is protected.Â
Certified B Corp
When we became certified as the world's largest travel B Corp in 2018, it was not only our official pledge to be a responsible business, but also a promise to be the best travel company for the world.
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Coronavirus customer information hub
Get all the latest travel advice and updates regarding the impact of coronavirus on travel plans, trip cancellations, booking with confidence and safety in the field.