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Frequently Asked Questions

Find information on COVID-19, bookings, payments and more.

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On tour or enroute ?

Please call the local number listed in your Essential Trip Information.


Email us an enquiry

If you're leaving on your trip in the next 14 days, please get in touch via phone or live chat. You can also check our FAQs.

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Phone number

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For information on careers, PR, marketing or responsible business please visit the Intrepid Group website - https://www.intrepidgroup.travel/contact-us - otherwise submit your enquiry below.

Other contact details:

  • Level 7, 567 Collins Street,
    Melbourne, VIC, 3000, Australia

    For phone enquiries outside New Zealand call:
    +64 9 520 0972