Joining point

Hotel Klettur
Mjolnisholti 12-14
Reykjavik
ICELAND
Phone: +354 4401600

Joining point description

Hotel Klettur is a stone's throw from downtown. The hotel’s look and interior gets its inspiration from Icelandic nature, and its name is derived from the rock that bursts through the wall on the first floor. It is said that the rock has been integrated into the building in order to keep the elves happy that live within the rock. 

Joining point instructions

Keflavík International Airport (KEF) is located about 50 kilometers southwest of the capital. Taxis are readily available outside the terminal and cost between 14,000 ISK and 19,000 ISK. Gray Line and Flybus both offer regular coach transfers to the BSÍ Bus Terminal in Reykjavik (from 2,500 ISK one way), from where you can change to a shuttle that will drop you at your hotel (from 3,000 ISK one way). You are able to purchase single or return tickets in the arrivals hall at the airport.

Pre booked arrival transfer from the airport: If you have pre booked an arrival transfer, your transfer driver will be holding a board with the Intrepid Logo or your name at the arrivals hall. In case of flight cancellations, changes, if you experience severe delays at immigration, baggage collection or customs, or if you are not able to find the driver, please contact the emergency phone number: +354-561-1110.

Problems and emergency contact information

In the case of a genuine crisis or emergency only, our partner in Iceland - Fun Travel can be reached on Tel:+ 354-690-0047.

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.

You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.

Peak Marrakech (Europe): +49 8677 9186 657

Finishing point

Hotel Klettur
Mjolnisholti 12-14
Reykjavik
ICELAND
Phone: +354 4401600

Itinerary disclaimer

Occasionally our itineraries are updated during the year to incorporate improvements stemming from past travelers' comments and our own research. The information given in this itinerary may be slightly different to that in the brochure. It's very important that you print and review a final copy of your Essential Trip Information a couple of days prior to travel, in case there have been changes that affect your plans. If you have any queries, please contact your travel agent or our staff. We are here to help you! Please note that while we operate successful trips in this region throughout the year, some changes may occur in our itineraries due to inclement weather and common seasonal changes to timetables and transport routes. This can happen with little notice so please be prepared for modifications to the route. The order and timing of included activities in each location may also vary from time to time.

OPTIONAL ACTIVITIES:
A selection of optional activities are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only. Prices are approximate and are for entrance only and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability and it may not be possible to do all the activities listed in the time available at each destination. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. This means that it is possible that you may find the same activity cheaper with another operator on the ground, however we cannot vouch for the safety or quality of that operator. Activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with booking these activities. The decision to partake in any activity not listed is at your own discretion and risk.

Feedback

After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us understand what we are doing well and what we could be doing better. It allows us to make improvements for future travelers.

http://www.intrepidtravel.com/feedback/

Essential Trip Information

Important notes

A DISCOUNT OF 10% APPLIES ON THIS TRIP TO CHILDREN 17 YEARS AND UNDER AT THE TIME OF TRAVEL.
Please note that these trips are for adults and children traveling together and there must be at least one child under 18 with you.
Minimum age for children on this trip is 10 years old.

Passport and visas

Visas are the responsibility of the individual traveler. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time.

Visas for Iceland are not required for passport holders of the European Union, Australia, New Zealand, USA and Canada. All other nationalities should check with the relevant authorities.

Medical and health information

All Intrepid travelers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveler is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid Travel reserves the right to exclude them from all or part of a trip without refund.

You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip. For legal reasons our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.

Food and dietary requirements

While traveling with us you'll experience a vast array of dishes, beverages, dining experiences, ingredients and produce. 

To give you the maximum flexibility in deciding where, what and with whom to eat, the trip price does not include all meals. This also gives you more budgeting flexibility – whether you wish to partake in budget, mid-range or high-end dining options. Your group leader will be able to suggest restaurants to try during your trip. Generally, our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company, however there's no obligation to do this. 

For travelers wanting to eat at a particular high profile and/or ‘fine dining’ restaurant, there will be specified free nights in certain locations where you can make your own restaurant reservations. It is recommended you make reservations for high profile and/or ‘fine dining’ restaurants well in advance of your departure, as there can be long lead times for booking in some instances.

Accommodation

Guesthouse (4 nights), Hotel (2 nights)

GENERAL ROOMING CONFIGURATIONS:
Family of two - All family groupings of two will be put into a twin room.

Family of three - Wherever possible we will put you in a triple room. Please be aware that in some places triple rooms are in short supply. This means that, in practice, a triple room will often simply be a twin room with a mattress on the floor or a further bed squashed in. Where it is impossible to provide a triple room, you will have to decide which of your party takes the single room.

Family of four or more - You will most likely stay in two twin rooms. If and wherever possible we will aim put you in a quadruple room. Whilst we will do our very best to ensure that families are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over where you will be put. You need to come prepared for this.

Transport

Private bus 

Money matters

CURRENCY:
The official currency in Iceland is the Icelandic Krona (ISK).

CASH:
ATMs are available in most towns, so the easiest way to access cash on your trip is to bring a credit/debit card. Please check with your bank about overseas withdrawal fees before you depart. Some banks will allow a cash advance against a major credit card which will incur a service charge of 5% or more. Currency exchange is available at major banks and some hotels. The easiest foreign currencies to exchange are USD and EUR, however please be aware of the security risk of carrying large amounts of cash. Please note that credit cards are widely accepted throughout Iceland, and you can virtually get by without any cash.

SPENDING MONEY:
When it comes to spending money on the trip, every traveler is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document).

TIPPING:
If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. The following amounts are per person suggestions based on local considerations and feedback from our past travelers: In local markets and basic restaurants and cafes - round your bill up to the nearest €1. In more up-market restaurants we suggest 5% to 10% of your bill. Throughout your trip you may at times have a local guide in addition to your tour leader. We suggest €2-€3 per day for local guides. You may also have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group, however we suggest €1-€2 per day for drivers. You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline €2-€4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service. In total, we recommend you budget approx €5-€10 per day of your trip to cover tipping.

DEPARTURE TAX:
All departure taxes should be included in your international flight ticket.

Please budget for additional meals and expenses while on your trip. Our suggestion is based on past traveler feedback but you may choose to spend more or less.

CONTINGENCY FUNDS:
We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved.

Packing

PACKING:
On this trip you must pack as lightly as possible because you will be expected to carry your own bag and although you won't be required to walk long distances with your luggage (max 30 minutes), we strongly recommend keeping the weight under 10kg / 22lb. Most travelers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps to accommodate the cobbled streets, uneven surfaces, stairs and steps you are lightly to encounter while carrying your luggage. You'll also need a day pack/bag to carry water and a camera etc for day trips. You can find Intrepid's Ultimate Packing List on our website. It should be used as a guide only and isn't intended to be a complete packing list.

https://www.intrepidtravel.com/packing-list

CLIMATE:
The Icelandic climate is very unpredictable the whole year round thus we recommend to all our guests to bring good sturdy shoes for trekking, a warm wind and rainproof jacket and trousers, gloves or mittens, good head wear and sunglasses.

WATER BOTTLE:
Consider bringing your own water bottle to refill along the way. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments. Cold tap water is safe and good to drink so you can avoid the purchase of bottled water by refilling from the tap.

Group Leader

Family Trips

All Intrepid Family trips are accompanied by one of our group leaders. The aim of the group leader is to assist your family take the hassle out of your travels and to help you have the best trip possible. Your leader will provide information on the places you are traveling through, offer suggestions for fun things to do and see- for both kids and parents, recommend great local eating venues that will even get the kids trying new things, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects. 

Our leaders are not babysitters on this trip - we leave that to you (the experts), but they will make sure that group members of all ages are able to explore their destination safely and with as much fun as possible. Our group leaders are not responsible for looking after children at any time and children must be accompanied by a parent or guardian at all times throughout this itinerary.

Safety

Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trip.

We strongly recommend the use of a neck wallet or money belt while traveling, for the safe-keeping of your passport, air tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while traveling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.

Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.

For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before traveling, and would appreciate any feedback on how well it's being implemented in the field:

http://www.intrepidtravel.com/contact-us/safety

TRAFFIC AND DRIVING ON THE OTHER SIDE OF THE ROAD:
Depending on where you come from please note that drivers in this part of the world may drive on the opposite side of the road from what you are used to. Look both ways before crossing any road. Traffic can be a little more chaotic than you might be used to at home. Be aware!

A couple of rules

Illegal drugs will not be tolerated on our trips. Possessing or using drugs not only contravenes the laws of the land, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for Intrepid travelers. Intrepid's philosophy of travel is one of respect towards everyone we encounter and in particular, the local people who make our destinations such special places. The exploitation of prostitutes is completely contrary to this philosophy. Our group leader or local representative has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.

Everyone has the right to feel safe and secure on their trip. We don’t tolerate any form of sexual harassment at Intrepid, either between passengers or involving our leaders or local operators. Sexual relationships (consensual or otherwise) between a leader and a passenger are unacceptable. If you ever feel another person is behaving inappropriately please inform us immediately by contacting the emergency contact number detailed in these trip notes.

Traveling on a group trip

As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of traveling in a group. Your fellow travelers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travelers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travelers booked on your trip prior to departure.

SINGLE SUPPLEMENT:
A single supplement is available on this trip, please refer to your booking agent for further information.

Travel Insurance

Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.

When traveling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.

If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.

http://www.intrepidtravel.com/insurance.php

Responsible Travel

We believe strongly in low impact or rather positive impact tourism. Broadly speaking this means that we try to minimise the negative aspects of tourism on the local cultures and environments that we visit and highlight the positive aspects. Please visit our website for further details and suggestions on how you can be a responsible traveler.

http://www.intrepidtravel.com/ourtrips/rt/responsibletraveller

The Intrepid Foundation

Since Intrepid Travel commenced operating in 1989 we've been committed to giving something back to the communities we visit. One way has been through our support for local humanitarian, development and conservation projects. Many of our travelers want to contribute something too. Whilst it is often tempting to give hand-outs to those less fortunate, this has the potential to promote a culture of begging and dependency. Handouts are not a sustainable way for individuals or communities to live. That’s why we established The Intrepid Foundation – to make it easier for travelers wishing to give back to communities in an effective and meaningful way. 

The Intrepid Foundation is a not-for-profit fund offering a selection of excellent grassroots organisations which you can contribute to. All donations to The Intrepid Foundation will be matched by Intrepid Travel dollar for dollar (up to AU$1,000 per donor and a total of AU$400,000 for all donors in each financial year, excluding emergency appeals). And every cent gets there as Intrepid Travel pays for all the administration costs. Donating is simple and secure. Please ask your leader for information on the projects we support through The Intrepid Foundation or go to our website:

http://www.theintrepidfoundation.org/