Carbon Management

The world’s largest carbon neutral travel company since 2010, we measure our annual GHG inventory in accordance with the global GHG Protocol, offsetting our emissions (operations and trips) by purchasing international carbon credits. As of December 2022, we’ve offset more than 424,000 tonnes of carbon emissions. In 2022, we revised our reporting methodology in line with the best-practice requirements set by Climate Active, which is a partnership between the Australian Government and Australian businesses to drive voluntary climate action.

At a glance

Carbon neutral since 2010
52 offices (including new and virtual) assessed for emissions in 2022
More than 1,800 carbon offset trips in 2022
We've offset more than 424,000 tonnes of carbon emissions worldwide
Our reporting methodology is in line with Climate Active, a partnership between the Australian Government and Australian businesses to drive voluntary climate action
We have set a science-based emissions reduction target in line with a 1.5°C future

How we offset

1. Measure

In 2022, we redeveloped our trips' greenhouse gas inventory in line with the best-practice requirements set by Climate Active. To do this, we have broken down our trips into categories, such as the accommodation, transportation and food provided during a trip. From there, we calculate the average emissions per passenger per day in each region, which allows us to estimate the emissions for trips that we don't yet have sufficient data for.

When it comes to our offices, we measure and offset our emissions from electricity, bottled gas, natural gas, water, flights, vehicles, waste and paper.

2. Reduce

In our offices, we recycle waste and have introduced efficiency measures including energy-saving light bulbs, digital conferencing and water conservation.

On trips, we reduce our consumption by using public transport, encouraging travellers to pack reusable water bottles and removing non‑essential flights from trips where viable alternatives exist.

Ancient temple ruins outside Siem Reap, Cambodia.

3. Offset

We offset our carbon emissions by purchasing carbon credits associated with six key international projects. They include Gold Standard and Verified Carbon Standard Certified projects, which generate additional economic, social and environmental benefits, including habitat and biodiversity protection.

View our carbon offset projects

Our Quick Start Guide to Decarbonise Your Travel Business

We've created an open-source 10-Step Quick Start Guide to Decarbonise Your Travel Business. The complimentary resource provides an easy-to-follow action plan on reduction and offsetting for other tourism businesses to follow. The guide includes practical examples and tips to encourage the industry to rebuild more sustainably amid the pandemic.

Download the guide