Safety updates

The safety of our passengers, leaders and operators is a major priority of Intrepid. With this in mind we monitor world events very closely. Intrepid makes operational decisions based on informed advice from a number of sources.

» Read Intrepid's Safety Policy

The level of the Australian Government Department of Foreign Affairs & Trade (DFAT) travel advisory. For any Intrepid Travel operated trip if this advisory is at Level 4 'Do Not Travel' then Intrepid will either cancel a trip or reroute the itinerary to avoid the areas concerned.

» Australia

With over 400 leaders on the ground in operational destinations and subsidiary companies in our main hub cities, Intrepid has access to a up to the minute flow of information as to the mood and feelings within the countries we work in.

We are also in regular contact with the various operators we use. Their in depth knowledge and understanding of their various areas is vital.

Other Government travel advisories:

» Britain
» Canada
» New Zealand
» United States
» World Health Organisation
 

Current updates

Latin America, Zika virus - Friday, 2016-01-29

According to the World Health Organization (WHO), there has been an outbreak of the mosquito-borne virus Zika in parts of Central and South America. Symptoms may include mild fever, skin rash and conjunctivitis. These symptoms normally last for 2-7 days.

Recently in Brazil, local health authorities have observed an increase in Zika virus infections in the general public as well as an increase in babies born with microcephaly (smaller than normal skull) in northeast Brazil.

According to the Centers for Disease, Control and Prevention, as of January 15, 2016, local transmission had been identified in at least 14 countries or territories in the Americas. To date there have been no reported cases in Cuba, Nicaragua, Peru, Argentina, or Chile.

WHO does not consider Zika to be a pandemic, like Sars or Ebola. Based on available evidence, WHO is not recommending any travel or trade restrictions related to Zika virus disease’

According to WHO, Zika is not spread by people to people, howerverr there is no vaccine or preventative drug available against this virus yet.

The best way to prevent Zika is to avoid mosquito bites by:

- Wearing long sleeves and pants

- Use insect repellents when outdoors

In line with the above health warnings, Intrepid recommends all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip to Central and South America.

More information on the Zika virus can be found at the following links –

World Health Organisation: http://www.who.int/mediacentre/factsheets/zika/en/

Centers for Disease, Control and Prevention: http://emergency.cdc.gov/han/han00385.asp

The following change and cancellation fees applies to pregnant women currently booked to travel on an Intrepid Central or South American trip:

  • To transfer funds to another trip to another region an no extra fee*
  • To postpone trip dates at no extra fee*
  • Cancellations within 30 days from departure: loss of deposit applies to cover unrecoverable on ground costs (a note from a doctor confirming pregnancy is required)*
  • Cancellations outside 30 days from departure: no cancellation fees apply (a note from a doctor confirming pregnancy is required)*

*exceptions may apply to Antarctica bookings.

Please contact your booking agent for more information in this regard and to make any amendments to your booking.

Indonesia - Jakarta, Thursday, 2016-01-14

On Thursday 14 January there have been reports of several explosions and gunfire near the Sarinah Shopping Centre in downtown Jakarta. Intrepid had no groups in Jakarta at the time of the incident.

At this stage all other departures will run as scheduled. We will continue to monitor the situation, and update this page should there be any changes.

Please contact your booking agent should you have any questions

 

Turkey - Istanbul Tuesday, 2016-01-12

On Tuesday 12 January at approximately 10am (local time) there was an explosion at the Sultanahment Square in Istanbul. The square is close by to the Blue Mosque and Hagia Sofia.

We had  no groups in the area at the time of the incident, and all our local staff are safe. We will continue to monitor the situation, and update this page should there be any changes.

Please contact your booking agent should you have any questions

Egypt - Hurghada Saturday, 2016-01-9

On Saturday 9 January 3 foreign tourists were stabbed in Hurghada. We had no groups in the area at the time of the incident, and all our local staff are safe.

At this stage the next departure to visit Hurghada will be run as scheduled. We will continue to monitor the situation and update this page should there be any changes

Please contact your booking agent if you have any questions.

 

Egypt - Cairo Friday, 2016-01-8

On the 7th January 2016 there was an attack on a tour bus near the Pyramids of Giza. We had no groups in the country at this time and all our local staff are safe.

At this stage all other departures will run as scheduled. We will continue to monitor the situation and update this page should there be any changes.

Please contact your booking agent if you have any questions.

Indonesia - Volcanic Ash Cloud  Thurs, 2015-11-05

Mt Rinjani in Lombok is experiencing increased volcanic activity. Intrepid do not hike Mount Rinjani on our tour in Lombok, and there were no groups in the area at the time of the erruption. All Intrepid trips will continue to run as scheduled in Lombok. We will continue to monitor the situation, and advise travellers of any changes.

The subsequent ash cloud has resulted in cancellations and delays to flights in and out of Ngurah Rai International Airport (Denpasar) Airport in Bali, as wel as Lombok International Airport.  Please contact your airline for further updates. Should you have any concerns about joining your upcoming departure, or if you need to make any changes to your arrival details, please contact your booking agent.

 

Nepal Fuel Shortages and border closures – TUESDAY 6th October 2015 - 445PM (AEDST)

Due to ongoing border closures along the Nepali-Indian border, fuel tanker trucks have been unable to enter Nepal. This has resulted in fuel shortages across the country affecting most forms of public and private transport including aircraft.
 
Intrepid has made the decision to cancel the following departures. All travellers will be contacted by their travel agents immediately. 
 
Inside Out Kathmandu 12 Oct 2015 (HNAK-B151012)
Everest in full picture 13 Oct 2015 (HNAK-B151013)
 
We are awaiting further updates from our office in Kathmandu regarding future departures and will update this page with information on any further trips that have been affected by this situation. 
 
Intrepid is closely monitoring the situation through both official travel advisories and the information provided by our experienced local team in Nepal. We are in constant contact with our ground team and will post further updates as they come to hand. Please contact your booking agent if you have any queries.
 

 

NEPAL Protests – Monday 28th Sep 2015

Due to continued protests and strikes in and around the southern Nepalese town of Lumbini, Intrepid has made the decision to avoid Lumbini and has amended travel plans for groups currently travelling or travelling soon in the region.

Intrepid is closely monitoring the situation through both official travel advisories and the information provided by our experienced local team in Nepal. The safety of our staff and travellers is always our first priority. All our groups are safe, and this decision has been proactively made to ensure their ongoing safety and enjoyment. We are in constant contact with our ground team and will post further updates as they come to hand.

Please contact your booking agent if you have any queries

 

Myanmar Floods.   Mon, 2015-08-3

Over the last week the west of Myanmar has been subject to widespread flooding.   This has been exacerbated in recent days with the passing of Cyclone Komen which lead to the declaration of a State of Emergency in Chin and Rakhine states and also in the Sagaing and Magway regions. 

In terms of our tour operations this has not had a significant impact to date with only minor modifications to itineraries and inconveniences such as the Mandalay and Heho airports being closed for 3 hours due to high winds.  All of our departures in Myanmar are scheduled to run as planned at this stage. 

Intrepid has an experienced local team on the ground in Yangon who will quickly respond to any changes to the situation.  We will continue to monitor the situation and follow the instructions of local authorities to ensure the safety of our travellers and staff.

This page will be updated if the situation changes. If you have any questions please contact your booking agent.

NEPAL - Earthquake (updated 24Jun 2015 - 10:00am)

On 25 April, around midday local time, a 7.8 magnitude earthquake struck Nepal’s Gorkha region, triggering an avalanche on Mt Everest and devastating local communities. Tourism is one of Nepal’s largest sources of income, employing about five per cent of the total population, and without travellers, the country suffers. We’ve been taking travellers to Nepal for decades; it is very much part of our heritage.  

We are pleased to announce that we are heading back to Nepal from 1 September 2015. Obviously, our staff and travellers’ welfare is our primary concern and we won’t send a single traveller to Nepal until we are satisfied it is safe to do so.  We are currently working with the World Bank, Nepalese government, and post-earthquake engineering experts as part of a comprehensive assessment of the condition of popular trekking routes and accommodation. We will keep you up to date on the progress as it comes to hand. Our expert guides and ground crew (who were instrumental in keeping our passengers safe during the earthquake) are still the best-qualified people to lead you through Nepal.

Our company co-founder, Darrell Wade, has just returned from visiting Nepal, and has written the following account of the situation in the country right now. http://www.intrepidtravel.com/adventures/nepal-update-letter-co-founder/

Emergency Earthquake Appeal:

Intrepid launched an appeal to assist with emergency relief in Nepal through our not-for-profit The Intrepid Foundation. The appeal is raising funds for our partner Plan International, who has sent emergency teams to respond to the needs of children and families affected by the earthquake in the Kathmandu Valley.

Intrepid was encouraging travellers to give to the appeal by matching the first AU $100,000 of donations to the appeal dollar-for-dollar. We have now exceeded this limit however we continue the campaign in raising funds for those that are facing extremely difficult times.    

Please visit www.theintrepidfoundation.org/projects/emergency-earthquake-appeal/ to make a donation.

 

Borneo - Malaysia Earthquake Fri, 2015-06-05

 

On Friday morning (5th of June) an earthquake with magnitude 6 occured in Ranau, Sabah, Borneo. We had one Intrepid group operating, Sabah Adventure departure 30th of May. (TMSC150530). All passengers and leaders are safe and well.

UPDATE 4th of December 2015 - We are pleased to confirm the Summit trail on Mt Kinabalu was officially opened on the 1st of December 2015 and all of our trips have resumed to their normal itineraries of summiting Mt Kinabalu.

 

China - Yangzi River Mon, 2015-06-01


A Chinese passenger ship called Dongfangzhixing (Eastern Star), carrying 447 people sank on the evening of Monday 1st June 2015 in the Hubei section of China's Yangtze River.   No Intrepid passengers were on board the vessel and all Intrepid travellers and staff members have been accounted for.

Japan - Hakone Volcano Wed, 2015-05-06


On 6 May 2015, the Japanese Meteorological Agency issued a level 2 warning (do not approach the crater) for Mount Hakone, Kanagawa Prefecture. Mt Ontake, on the borders of Gifu and Nagano prefectures, and Mt Sakurajima in Kagoshima Prefecture, Kyushu, are currently at alert level 3 (do not approach the volcano). 

After monitoring local Government advice and liaising with our local Operator in Japan Intrepid have made the decision to avoid the Hakone area for the upcoming Japan Land of the Rising Sun (CJST) trip.  Instead of travelling to Hakone, we are replacing this with a visit to the town of Kanazawa.  Kenroku-en Gardens and Kanazawa Castle will be the included activities while in Kanazawa.  Passengers will not be required to pay any additional costs for this change.  

Information on departures:
The following departures were re-routed due to the Volcanic Activity:
CJST – 23rd May 2015 Land of the Rising Sun
CJST – 6th June 2015 Land of the Rising Sun

We will be re-accessing the situation the first week of June to determine the status of future departures.

Nepal - Earthquake Sat, 2015-04-25

( UPDATE - Mon, 2015-05-25 4:45pm AEST )

Peru and Bolivia Mining Protests, Fri 2015-07-24

Some regions of Peru & Bolivia are currently being affected by ongoing strikes which are blocking roads and other public infrastructure, particularly around the city of Potosi in Bolivia.

Strikes like this are a common occurrence in South America. Our local operations team are highly experienced and prepared in dealing with situations like this. Throughout this time, they have been in frequent contact with local airlines, bus companies and other ground suppliers in order to work out an alternative itinerary that will allow you to continue enjoy your trip with as little disruptions as possible. Passengers who are travelling on amended itineraries have been contacted directly.

While these strikes pose some logistical challenges, we are confident that alternative itineraries don’t compromise your or our leader’s safety in any way.

We will continue monitor this situation through our local team, local authorities as well as the Department of Foreign affairs and will contact and confirmed passengers should this situation changes.