There's a wide range of accommodation on this trip, from hotels and guesthouses to homestays and jungle camps. Some may be a little more basic than your standard Intrepid hotel, but their unique location and close proximity to wildlife is what makes them special.
Dreamtel Hotel - Kota Kinabalu
5 Jalan Padang
Phone: +(60) 88240333
Intrepid Travel offer a pre arranged transfer service option. Enquire with your agent and advise your flight arrival details at least 14 days prior to your trip departure. If you have purchased an arrival transfer you will be met after exiting customs. Our representative will be holding a sign with your name on it.
At Kota Kinabalu International Airport, If you have any problems and cannot locate our transfer representative on arrival please go to the Airport Information counter (located on the same floor at arrivals) and ask them to call our transfer operator Vision Transport on +60 16 818 6890 or +60 138819883. If you flight is delayed or you have been put on a different flight number please call our local operator in advance to let them know.
If you want to take a taxi on arrival please go to the taxi service counter – here the rate is a set rate of 35 MYR and they will issue a voucher to use with the taxi’s parked outside. If you arrive between 10pm – 6am expect to pay a 50% surcharge
In the case of a genuine crisis or emergency, Intrepid's Thailand Office can be reached on Tel: +66 898 103 722 (Thailand, Laos, Malaysia, Borneo, Indonesia, Burma & Phillipines) and Tel: +855 92 555 969 (Cambodia).
For general enquiries or questions about your booking, please contact your agent or adventure specialist. For further contact details please use the following page:
For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
Peak Borneo: 0066 8981 03722
Km20, Papar Hwy, Kampung Laut Kinarut
A departure transfer is available - please enquire at time of booking.
From the Langkah Syabas, a taxi to the airport should take around 30 minutes and cost approximately MYR50. A 50% surcharge applies between 24:00-06:00am.
Normal check out time is 12 noon. If you are departing later, you can arrange luggage storage at the hotel.
Occasionally our itineraries are updated during the year to incorporate improvements stemming from past travellers' comments and our own research. The information given in this itinerary may be slightly different to that in the brochure. It's very important that you print and review a final copy of your Essential Trip Information a couple of days prior to travel, in case there have been changes that affect your plans. If you have any queries, please contact your travel agent or our staff. We are here to help you! Please note that while we operate successful trips in this region throughout the year, some changes may occur in our itineraries due to inclement weather and common seasonal changes to timetables and transport routes. This can happen with little notice so please be prepared for modifications to the route. The order and timing of included activities in each location may also vary from time to time.
A selection of optional activities are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only. Prices are approximate and are for entrance only and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability and it may not be possible to do all the activities listed in the time available at each destination. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. This means that it is possible that you may find the same activity cheaper with another operator on the ground, however we cannot vouch for the safety or quality of that operator. Activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with booking these activities. The decision to partake in any activity not listed is at your own discretion and risk.
After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us understand what we are doing well and what we could be doing better. It allows us to make improvements for future travellers.
Please note that these trips are for adults and children travelling together and there must be at least one child under 18 with you.
Minimum age for children on this trip is 5 years old.
A discount of 10% applies on this trip to children under 15 years of age at time of travel.
Visas are the responsibility of the individual traveller. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time.
Most nationalities do not need visas to visit Malaysia as a tourist for up to three months. Please check with your relevant Malaysian embassy or consulate.
All Intrepid travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid Travel reserves the right to exclude them from all or part of a trip without refund.
You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip. For legal reasons our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.
Kids bellies are delicate and standards of hygiene you may experience while travelling in this region can be less than what you are accustomed to at home. There are a few simple precautions you can take that will keep the family travelling in good health.
Make sure you always travel with plenty of water so you do not risk dehydration.
With all the exotic tastes available it would be a shame to avoid the great experience of trying new foods for the first time - both kids and parents! In most cases food is fresh and tasty and perfectly fine to eat, however it can contain ingredients that you are not used to. Any change in diet (no matter where in the world you travel) can result in an upset stomach. Usually this is the only side-effect and it can last a few days. We don´t want you to miss out savouring new flavours, but be wary of what you choose to eat - especially what your kids eat.
Keep your hands clean - and the kids'. It is important to remember to do this before eating especially if you will be eating with your hands as may be the custom. Antiseptic wipes or antiseptic hand gel (which you can use without water) are fabulous inventions - made with travelling families in mind.
CONTACT WITH ANIMALS:
In new and exciting destinations we often come across different animals such as monkeys, fish, and orangutans. There are also a lot of stray cats and dogs in some destinations. Keep an eye on children in these situations as aggravated animals can bite and may transmit diseases including rabies.
While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. On our camping trips we often cook the region's specialities so you don't miss out. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.
GENERAL ROOMING CONFIGURATIONS:
Family of two - All family groupings of two will be put into a twin room.
Family of three - Wherever possible we will put you in a triple room. Please be aware that in some places triple rooms are in short supply. This means that, in practice, a triple room will often simply be a twin room with a mattress on the floor or a further bed squashed in. Where it is impossible to provide a triple room, you will have to decide which of your party takes the single room.
Family of four or more - You will most likely stay in two twin rooms. If and wherever possible we will aim put you in a quadruple room. Whilst we will do our very best to ensure that families are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over where you will be put. You need to come prepared for this.
The official currency of Malaysia is the Ringgit (MYR).
The most convenient and cheapest way to obtain local currency in is via an Automated Teller Machine (ATM). ATM's are now readily available and visa cash advances are available in major banks. Foreign currency notes that are old, torn or faded can be very difficult to exchange, clean bills in small denominations are most useful. Traveller's cheques can be difficult to change.
When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document).
If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. Although can be difficult to source we advise you to carry small notes of local currency each day to make tipping easier.
The following amounts are per person suggestions based on local considerations and feedback from our past travellers:
Restaurants: Local markets and basic restaurants - round your bill up to the nearest US$1. More up-market restaurants we suggest 10% to 15% of your bill.
Local guides: Throughout your trip you may at times have a local guide in addition to your tour leader. We suggest US$2-US$3 per day for local guides.
Drivers: You may have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group, however we suggest US$1-US$2 per day for drivers.
Your Tour Leader: You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline US$2-US$4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
In total, we recommend you budget approx US$5-US$10 per day of your trip to cover tipping.
At your group meeting on Day 1, your tour leader will discuss with you the idea of running a group tipping kitty, whereby everybody contributes an equal amount and then your group leader pays the tips while keeping a running record of all monies spent (except restaurant tips). The record can be checked at any time and any money remaining at the end of the tour returned to group members. This is often the easiest way to avoid the hassles of needing small change and knowing when and what is an appropriate amount to tip.
Please don't tip with coins, very small denomination notes, or dirty and ripped notes. This is regarded culturally as an insult.
All departure taxes should be included in your international flight ticket.
Budget for meals not included: 180.00
We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved.
What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking you should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage, although you won't be required to walk long distances with it (max 30 minutes).
Many travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are also convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.
Below we have listed the essentials for this trip:
You need to bring your main piece of luggage as well as a small to medium backpack for overnight trips (30-35 litres/8-9 gallons), such as the jungle camp and homestay. In this you'll need to carry a change of clothes, torch/flashlight, toiletries, warm clothes and any other essentials.
The maximum luggage allowance for the flight from Sandakan to Kota Kinabalu is 15kg maximum. Intrepid will not cover the cost of luggage that exceeds this weight.
We don't allow the use of video cameras when staying in the villages as it can be perceived by the local people as highly obtrusive.
Consider bringing your own water bottle to refill along the way. We recommend at least a 1.5litre capacity. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments.
CHINESE NEW YEAR 2016:
An important 15-day festival for the Malaysian Chinese, based on the lunar calendar in January or February. In 2016, the Year of the Monkey is scheduled to be held from 8th February. This can be a busy time and some transport delays, shop closures and reduced opening hours at some sites may be expected, but there are also many fabulous festivals and rituals to observe during this time, so it's a great time to travel. Although we make all reasonable efforts to avoid disruption a flexible approach from the traveller is appreciated.
GOVERNMENT TRAVEL WARNINGS FOR EASTERN SABAH
For travellers of nationalities other than Australian, in particular UK, IRISH, NZ and US please note the government travel warning from these governments has recently been upgraded for travel to parts of Eastern Sabah. Please familiarise yourself with the warning from your government as this may affect your travel insurance. Travel insurance is compulsory on all of our tours and your insurance must cover you for all activities and areas visited as part of this tour. If required, please contact Intrepid for further clarification on this.
The month-long Ramadan Festival will be in progress from the 6th June 2016. This is a festival of sacrifice where the devout refrain from eating or drinking during daylight hours. During Ramadan business hours are shortened, including opening hours at all popular tourist attractions. Alcohol is not permitted during daylight hours and many restaurants will be closed. While you definitely need to expect some delays and inconveniences during this period, the month of Ramadan is a fantastic month to travel in Muslim countries as it offers a chance to witness this fascinating Islamic event and the nightly celebrations when the sun sets and the fast is broken.
All Intrepid Family trips are accompanied by one of our group leaders. The aim of the group leader is to assist your family take the hassle out of your travels and to help you have the best trip possible. Your leader will provide information on the places you are travelling through, offer suggestions for fun things to do and see- for both kids and parents, recommend great local eating venues that will even get the kids trying new things, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects.
Our leaders are not babysitters on this trip - we leave that to you (the experts), but they will make sure that group members of all ages are able to explore their destination safely and with as much fun as possible. Our group leaders are not responsible for looking after children at any time and children must be accompanied by a parent or guardian at all times throughout this itinerary.
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trip.
We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, air tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.
Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.
For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:
TRAFFIC AND DRIVING ON THE OTHER SIDE OF THE ROAD:
Depending on where you come from please note that drivers in this part of the world may drive on the opposite side of the road from what you are used to. Look both ways before crossing any road. Traffic can be a little more chaotic than you might be used to at home. Be aware!
PETTY THEFT AND PERSONAL SAFETY:
While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.
While life jackets are generally available on water craft, there may be occasions where they are not provided and child size life jackets are not always readily available. If travelling with children and this safety issue concerns you we will be able to advise alternative methods of transport (where available) for you to travel to the next destination. You can choose to travel independently for this leg of the journey. This would be at your own expense.
Illegal drugs will not be tolerated on our trips. Possessing or using drugs not only contravenes the laws of the land, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for Intrepid travellers. Intrepid's philosophy of travel is one of respect towards everyone we encounter and in particular, the local people who make our destinations such special places. The exploitation of prostitutes is completely contrary to this philosophy. Our group leader has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.
Everyone has the right to feel safe and secure on their trip. We don’t tolerate any form of violence (verbal or physical) or sexual harassment at Intrepid, either between passengers or involving our leaders, local operators or locals.
Sexual relationships (consensual or otherwise) between a leader and a passenger are unacceptable. If you ever feel another person is behaving inappropriately please inform us immediately by contacting the emergency contact number detailed in these trip notes.
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.
A single supplement is available on this trip, please ask your booking agent for more information. Please note that on the following nights the supplement is not available:
Day 2-3 Kinabalu National Park
Days 4-5 Kinabatangan Jungle Camp/Homestay
Day 8 Pulau Tiga National Park
Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.
When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.
If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.
We believe strongly in low impact or rather positive impact tourism. Broadly speaking this means that we try to minimise the negative aspects of tourism on the local cultures and environments that we visit and highlight the positive aspects. Please visit our website for further details and suggestions on how you can be a responsible traveller.
Dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees by wearing sleeves and long trousers. Loose, lightweight, long clothing is both respectful and cool in areas of predominantly hot climate. In many rural areas women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong.
Since Intrepid Travel commenced operating in 1989 we've been committed to giving something back to the communities we visit. One way has been through our support for local humanitarian, development and conservation projects. Many of our travellers want to contribute something too. Whilst it is often tempting to give hand-outs to those less fortunate, this has the potential to promote a culture of begging and dependency. Handouts are not a sustainable way for individuals or communities to live. That’s why we established The Intrepid Foundation – to make it easier for travellers wishing to give back to communities in an effective and meaningful way.
The Intrepid Foundation is a not-for-profit fund offering a selection of excellent grassroots organisations which you can contribute to. All donations to The Intrepid Foundation will be matched by Intrepid Travel dollar for dollar (up to AU$1,000 per donor and a total of AU$400,000 for all donors in each financial year, excluding emergency appeals). And every cent gets there as Intrepid Travel pays for all the administration costs. Donating is simple and secure. Please ask your leader for information on the projects we support through The Intrepid Foundation or go to our website:
Organisations and projects currently supported by The Intrepid Foundation in Malaysia-Borneo include:
* HUTAN - Kinabatangan Orangutan Conservation Program - studying the lives of orangutans and developing innovative solutions to preserve them. Support through The Intrepid Foundation will help HUTAN support the team of 12 research assistants and help ensure the future of these magnificent apes on our planet.