As an Intrepid employee, there's more to work than the job you do. It's about becoming part of an energetic and diverse global family, with a zest for life and a lust for travel.

We work hard to maintain an environment that hits the right note between professional and fun - because it's our belief that people are more inventive when inspired, more productive when passionate and more resourceful when recognised. And with offices around the world, there's always plenty of opportunities for fun, adventure and career development with Intrepid.

Please be aware that there are unscrupulous agencies and individuals attempting to scam jobseekers using the Intrepid name. All we can do is help you keep your eye out for these fake advertisements on job boards.

If a role is not advertised on this website, it may not be legitimate. Contact us directly and we’ll be happy to check it out for you. As always, please don’t send any personal information to anyone unless you’re sure you have received a genuine job offer.

If you have been affected by this scam, please report it at "https://www.scamwatch.gov.au/

Current employment opportunities

Join a dynamic team in the leading global Adventure travel company; inspire customers to follow their inner wanderlust, create amazing travel experiences and become integral in the rapidly growing business in the UK and Europe. Your mission - should you choose to apply for it - is to achieve and exceed sales targets, whilst maintaining a high degree of accuracy, and never ceasing to delight our customers. If you have an appetite for travel, are driven by meeting monthly sales targets, and love talking to people, then we want to hear from you.

Download job description

To apply, please email your CV to ilovemondays@intrepidtravel.com

Join a dynamic team in the leading global Adventure travel company; inspire, support and prepare customers across our European Markets throughout their pre-travel experiences and become integral in the rapidly growing business in the EMEA region. Your mission - should you choose to apply for it - is to achieve and exceed customer feedback and response time targets, maintaining a high degree of accuracy, and never ceasing to delight our customers. If you have an appetite for travel, are driven by providing great service, and love talking to people, then we want to hear from you.

Download job description

To apply, please email your CV to ilovemondays@intrepidtravel.com

We are looking for great candidates to join a dynamic team at the world’s largest provider of small group adventures; inspire travellers to follow their inner wanderlust, create amazing travel experiences and become integral in our growing business in North America.

 

 

Click here for more information.

Are you looking for a job where you can be yourself, work in a casual environment and have fun?

We are hunting for outstanding Agent Sales Specialists who will be in charge of maximising sales of all Intrepid Group products over the phone and via e-mail to travel agents and some direct customers.

The position's primary purpose is to maximize sales for the Australia and New Zealand industry sales channels. This role provides a high level of customer service throughout the sales process, by being highly knowledgeable and offering at all times up sell options to our industry partners. 

Whilst this role is sales and customer service driven, we are also looking for candidates who produce a high quality of work and those who are generally curious about understanding the business, their role and their future.

To apply, view the Job Description  and email your CV and Cover Letter along with answers to following questions to auscentral@intrepidtravel.com

  • Why you would like to work for Intrepid Group?

  • Tell us about your  most memorable travel experience?

  • Please tell us what Intrepid travel destinations have to you travelled to?

 

 

We are now calling for expressions of interest for the role of Finance Executive. The responsibility of the Finance Executive is to ensure the accurate and timely recording and reconciliation of the financial transactions of the company, including the administration of leader’s money and accounts.

Click here for more information.

 

We are now calling for expressions of interest for the role of Senior Purchasing and Reservations Executive. Senior Purchasing and Reservations Executive is responsible for working on queries, costing and pricing the trips coming in from Special Group Teams of Intrepid Group. The position will be responsible for all the reservation activities in relation to Tailor Made and Customized itineraries as directed by the Manager.   The position will provide full administrative assistance and support to Purchasing and Reservations Manager.

The position will be responsible for providing customised product that leverages market trends and fulfils our client business’s needs proactively on request. The role is “deep” in that the incumbent needs to be the primary contact point for FIT clients and have a good understanding of new and existing product and itineraries. Along with above the position will be responsible for working on reservation systems in place.

Click here for more information.

 

he main responsibility of this role is to work within the global infrastructure and engineering team to design, build and support engineering solutions for a global adventure travel company. You will be leading a team of engineers and working with a global team of engineers to support and improve the security, capability and performance of all IT systems. As a key leader of our team, you will work closely with senior technical staff globally and end-users to deliver the best possible solutions with the latest techniques and tools.

Click here for more information.

Applications will be accepted until 30th June 2018.

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Geckos, and many more.

PEAK DMC commenced operations in Central America on 1st January 2018, operating across 8 countries, including Mexico. Due to continued demand from external partners for services in Mexico, we are now looking for a experienced, driven salesperson with a tourism background to join our team as a Sales Consultant, based in Mexico City.

Reporting to the Sales Team Leader, the Sales Consultant will be in charge of servicing all quotation requests for Mexico, quoting for requested services, producing detailed proposals for clients, and following up in order to secure new business.

 

Click here for more information.

Applications will be accepted until 2nd July 2018.

PEAK DMC Turkey is now calling for expressions of interest for this cool vacant role of Senior Sales Consultant!

With the guidance, tools and materials provided by the DMC Global Sales team, this role will provide a high performance to grow sales and deliver service-level excellence for PEAK DMC.  Senior Sales Consultant is responsible to achieve sales targets and exceptional customer performance levels in consultation and booking of tailored FIT trips.  Senior Sales Consultant will sell and ensures accurate bookings of group and tailored FIT trips. The team will build itineraries and provide customer service based on the PEAK DMC standards, company philosophies and operational systems.  Senior Sales Consultant will also service their own clients and take a more hands on role in overseeing management of complex or higher value clients.

Click here for more information.

Applications will be accepted until 7th July 2018.

We are looking for a Manager of our newly created Customer Experience team. The Customer Experience team is responsible for all aspects of the customer satisfaction including; post tour feedback and NPS surveys.

Click here for more information.

Applications will be accepted until 1st June 2018.

We are looking for a superstar to join the Intrepid Group team here in Brixton as our Head of Sales and Customer Experience.

The key focus of the role is to maximise sales by developing and implementing the sales strategy at a regional level.  You are responsible for all elements of sales operations, ensuring the structure, processes, skills level and dynamics of the sales department is at the optimum level to achieve and exceed sales targets and achieve key performance indicators. 

This senior leadership role oversees the sales management team and includes responsibility for ongoing leadership development, training and coaching and you will work with your managers to champion a high-performance culture and maintain world class customer service across all teams.

Click here for more information.

Applications will be accepted until 18th June 2018.

We are searching for an outstanding sales consultant to join our fun, dynamic team in Auckland.

The primary purpose of this role is to maximise the sales of Intrepid Group products by having an in-depth understanding and knowledge of our brands, products and destinations.

If you are passionate about the industry and our intrepid style of travelling then we would love to hear from you.

Click here for more information.

 

 

The Intrepid Group is looking for an Email Marketing Specialist to join our growing and fast-paced EMEA Marketing team. This role will focus on executing and optimizing marketing email programs. The successful candidate will think both analytically and creatively to segment our data and ensure that each stage of the customer lifecycle is well communicated and engaging for our customers. This person will help innovate our email marketing and implement messaging that delights, informs, engages, and drives sales.

Click here for more information.

Applications will be accepted until 15th June 2018.  To apply, please email your CV and a cover letter detailing your best travel experience to andrew.steward@intrepidtravel.com

The Regional Finance Manager is responsible for managing the financial integrity and management accounting, reporting & analysis for the Intrepid Group operations in North America. This is an important regional Finance role which will have responsibility to maintain an environment of robust and effective financial accounting processes, procedures and controls for the region, as well as providing high quality financial and management reporting to key business stakeholders.

Click here for more information.

Applications will be accepted until 15th July 2018.

 

The Intrepid Group is seeking a Sales Manager to join the sales team in North America. They will be responsible for leading our dynamic sales team to provide outstanding customer service to our travellers and travel agent partners across North America; over the phone, email, live chat and social media. The Sales Manager will be responsible for implementing policies and procedures to improve customer service and increase sales while keeping the team motivated and having fun!

We are looking for someone with a passion for sales and an obsession with customer service!

Click here for more information.

Applications will be accepted until 22 June 2018.

We are now calling for expressions of interest for the role of Sales Consultant.

This position is responsible for the consultation, selling and ensuring an accurate booking of group and tailored FIT trips.  The role includes itinerary building and customer service, based on the PEAK DMC standards, company philosophies and operational systems. 

Working alongside the contracting and reservations teams, the Sales Consultant is the first point of contact for our external customers and manages all points of the customer experience, up to trip departure.  A deep understanding of new and existing product components and itineraries is essential. 

 

Click here for more information.

Applications will be accepted until 20th June 2018.

Assistant Operations Manager is responsible for providing managerial and administrative support, especially with day to day issues, to the Operations Manager for the successful and profitable running of all PEAK group trips and other specified travel products, to the standards stipulated in the PEAK Service Level Agreement.
 

Click here for more information.

Applications will be accepted until 25th June 2018.

The Custom & Private Groups team of Intrepid North America is on the hunt for creative and detail-oriented people that love to share their passion for travel with others! As a Custom & Private Groups Specialist, you will be responsible for growing Groups business and managing relationships over various channels including industry partners, white-label and key partnerships, and other direct groups. With FIT/Tailor Made and private groups acting as a key driver of growth within the North American travel market, this role demands a high level of customer service throughout the sales process. If you are looking to inspire travelers to follow their inner wanderlust, create amazing travel experiences and become integral in growing the FIT/Tailor Made and private groups business in North America, we want to hear from you!

 

Click here for more information.

Applications will be accepted until 20th June 2018.

The responsibility of the Assistant Finance Manager is to ensure the accurate and timely recording and reconciliation of the financial transactions of the company, including the administration of leader money and accounts.  They need to have strong background in accounting and the latest knowledge of legal issues and statutory requirements relating to business operations in India.  The Assistant Finance Manager should be proactive and possess a high attention to detail, problem solving and leadership skills.

 

Click here for more information.

Applications will be accepted until 20th June 2018.

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Geckos, and many more.

PEAK DMC commenced operations in Central America on 1st January 2018, operating across 8 countries, including Mexico. Due to continued demand from external partners for services in Mexico, we are now looking for a experienced, driven salesperson with a tourism background to join our team as a Sales Consultant, based in Mexico City.

The Deputy Operations Manager assists the Operations Manager in ensuring the safe, successful, and profitable running of all trips across Mexico, including trips for PEAK brands and external clients, and in line with standards and policies laid out by the company. The Deputy Operations Manager is the main point of contact for Group Leaders for operational matters within Mexico and contributes to the operational performance of trips within Mexico.

 

Click here for more information.

Applications will be accepted until 7th July 2018.

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Geckos, and many more.

 

PEAK DMC commenced operations in Central America on 1st January 2018, operating across 8 countries, including Mexico.

The Deputy Operations Manager assists the Operations Manager in ensuring the safe, successful, and profitable running of all trips across Central America, including trips for PEAK brands and external clients, and in line with standards and policies laid out by the company. The Deputy Operations Manager is the main point of contact for Group Leaders for operational matters within Central America and contributes to the operational performance of trips within Central America. 

 

Click here for more information.

Applications will be accepted until 7th July 2018.

 

Current Leader opportunities

Do you want to make a career out of showing your country to the world? Are you a passionate traveler with great English and Japanese communication? Are you organized with strong people skills? Then it's time to consider a career as a Group Tour Leader for PEAK DMC Japan.  

 

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Gecko’s, and many more.

Group Leaders ensure the successful operation of each trip with particular reference to the health, safety, and overall experience of our travellers.

Click here for more information.

Applications will be assessed as they are received. Don’t hesitate express interest today!

Due to the amount of interest we receive, only shortlisted candidates will be contacted.

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Geckos, and many more.

PEAK DMC will commence operations in Central America from 1st January 2018, operating across 8 countries. In preparation for our launch, we are inviting expressions of interest from individuals wishing to become service providers for PEAK Central America as Group Leaders.

To express interest, read the Description of Services and our “What Does it Take to be a Group Tour Leader?” document. Then, send your CV and a completed Leader Services Questionnaire to bradley.johndavis@peakdmc.com.

 

Applications will be assessed as they are received. Don’t hesitate, express interest today!

Due to the amount of interest we receive, only shortlisted providers will be contacted.

As part of the Intrepid Group PEAK DMC is the operator for the vast majority of tours operated for such brands as Intrepid, Peregrine, Gecko´s and many more.

 

We provide quality small group adventure holidays throughout the entire Europe, both scheduled and tailor-made and sustainably operated.

 

Your responsibility as a tour leader will be leading groups of up to 16 customers on trips with a duration of one to three weeks to the most captivating destinations in more than thirty countries in Europe – from Portugal to Finland, from Ireland to Greece.

Our season starts in April and finishes around October.

 

Responsibilities include:

  • Day-to-day running of our trips according to itinerary and budget
  • Constantly show high levels of customer service to our guests
  • Support PEAK DMC in enhancing the tours we operate
  • Fulfil administrative requirements in a timely manner

And many more…

 

Requirements:

  • European Union passport or EU residency permit for the entire EU (residency in the UK only is NOT sufficient)
  • Customer Service Experience
  • Basic computer skills including Email, Word and Excel
  • Fluency in English and at least one other local language (the more the better)
  • Travel experience in the region to be employed
  • All applicants must have a valid senior first aid certificate before starting to work with us (can be obtained after successful application)

 

We are searching tour leaders for most regions in Europe

  • Spain/Portugal/Morocco
  • Italy
  • Baltics and Scandinavia
  • Central Europe
  • Balkans
  • Greece

 

Strong ties to the region you are applying for are requested.

We are also looking for tour leaders to run our increasing number of cycling trips.

 

This offer is for part-time and seasonal full-time employment.

The recruiting for the 2018 summer season has already been finished.

Any application will be collected for our next recruiting period which starts in October 2018 for the 2019 season.

 

If you are a mature, highly motivated, organised, outgoing and adventurous person with excellent communication and leadership skills, we want to speak with you!

 

Read the Description of Services and apply now by sending your CV and the filled out Application Form to europe.employment@peakdmc.com

Applications are processed immediately, so don´t wait.

CVs which are sent without the application answers will be disregarded.

Our Team

We're incredibly proud of our small family of staff who each bring their unique skills and experience to our talent pool. In Intrepid offices around the world, you'll find dedicated, hard working people, who are passionate about what they do and thrive in a fun, positive team environment.

Here are just a few ways you might forge out a career with Intrepid:

Become a Travel Specialist

Our specialist travel advisors have an abundance of experience, a wealth of knowledge and a passion for amazing adventures. If you've racked up your fair share of passport stamps, come from a background in travel or simply have a thirst for adventure and sensational people skills - there might just be a job with your name on it in one of our offices around the world.

Become a Group Leader

Do you want to make a career out of showing your country to the world? Are experienced in group tours or travel? Then it's time to consider a career as an Intrepid Group Leader. Our leaders come from a diverse range of backgrounds and experience, and share our passion for responsible travel. Key attributes such as high-level organisation, problem solving and people skills are essential to ensure you've got what it takes to give Intrepid travellers the most incredible experience.

Join our industry sales team

Are you passionate about travel, skilled at making sales and have great attention to detail? If so, the Intrepid Industry Sales team might be just the place for you. This team are at the heart of our business - its trips, trips and more trips, 24-hours a day! In fact you are almost always on someone's holiday! Servicing the needs of direct sales, wholesale agents and web customers, you could be talking to an agent one minute and emailing a potential holiday-maker in Europe the next. Sound like the right mix of fun and variety for you?

 

Where we are in the world?

Melbourne, Victoria, Australia
It is Melbourne where the Intrepid story began although the team has increased dramatically from the days Darrell and Manch were a two man band working out of their kitchen! This is the biggest Intrepid office in the globe and based in the cosmopolitan CBD. 

Brixton, London, UK
We're moved into the heart of uber cool Brixton! We have a fantastic new space in an old red brick Piano factory within 2 mins of Brixton Tube & Rail Station.    

Toronto, Canada

Tucked away, just off trendy Queen St. West, our Toronto office is truly a hub for adventure. This open space fosters an environment of communication, collaboration and creativity. Inside you’ll find a fridge usually stocked with craft brews, plenty of lounge space for impromptu meetings, and, most importantly, a team of cool people who share a passion for travel. 

 

Our Culture

Working for Intrepid can often be a fairly social affair, like team lunches in Hanoi, yoga sessions in the Beijing office or 'Frock up Fridays' in Melbourne - we always make time to supplement our busy working lives with some fun and frivolity.

The thing that sets Intrepid apart is that all staff are encouraged to be themselves, make suggestions and share their ideas - even the crazy ones. After all, Intrepid Travel was born from a crazy idea two backpackers had while on holiday in Africa!

The Intrepid Foundation

In 2002 we established The Intrepid Foundation, which supports non-government organisations around the world and empowers travellers to positively impact the communities that we visit.   As one of our team, you could make a difference with innovative approaches and ideas that challenge the status quo and contribute to the planet, people, peace, partnerships and prosperity.  Just some of our many projects include funding research on elephant welfare in Thailand, supporting a renewable energy enterprise in India or rebuilding damaged schools in Nepal.

Recruitment process

Office-based hiring process

The job application process with Intrepid is nice and straighthforward. Just a few simple steps and you’re on your way to beginning the adventure of a lifetime.

Application process

Once you’ve identified a vacancy that suits your talents and requirements, please ensure you have your CV ready in an electronic format. Answer some simple questions related to the job you’re applying for and attach both to an email directed to the relevant location

Telephone screening

If you are shortlisted the first stage of the process may involve a telephone call to discuss your CV and career aspirations in more detail. This is also a great opportunity for you to ask any questions you may have about life at Intrepid.

Interview process

Short-listed candidates will then be invited in to meet us in person. The initial interview will be a mix of behavioural and role specific questions and there is the potential for second round interviews to take place.

Selection

The final selected applicant will be given a verbal offer of the position, followed by confirmation in writing. The time frame for placement varies but generally may take between 2-4 weeks.

Benefits

  • Staff Travel Discounts - each permanent full time employee is entitled to a discount off Intrepid trips
  • Employee Assistance Program (EAP) - Intrepid offers an EAP program which provides employees and immediate family members with assistances in times of hardship. We want to ensure our employees are safe and happy inside and outside of work.

 

Training and development

To keep up with the growing needs of the business, we also regularly create new roles and reengineer existing positions - which means we can offer opportunities for multi-skilled members of staff to redefine and grow their roles within the business, or try their hand at something different entirely.

Performance reviews

Reviews are held every 6 months with each office staff member, where issues such as future development, training opportunities and performance are discussed and evaluated. This maintains healthy two-way communication between employees and managers.

Training and study support

At Intrepid, we not only recognise the importance of continued learning and development - we support it. All staff may be entitled to study leave and can apply for financial support for external training programs, short courses or tertiary study.

Internal training

Being an international company, we adopt a blended approach to learning that involves training in a face-to-face ‘classroom’ setting, online training via webinars and virtual ‘classrooms’ where employees from across the globe interact. Regular courses and workshops are also run by both internal staff and professional facilitators, on topics ranging from product specific training to conflict management and customer service.

 

Work Experience

Plenty of people grow up wanting to forge a career in travel - and why wouldn't you? Breathtaking sights, golden sunrises, eye-popping cities… we're inclined to agree that it's the best industry there is! In the interest of helping out the next-gen of travel gurus, Intrepid offers students the chance to do work experience in our Melbourne office.

As we receive a high volume of requests, all students must contact our HR Department, well in advance to be considered. Please email employment@intrepidtravel.com with the following information:

  • Your name, email and phone number
  • The course you are doing
  • Details of how long a placement you need, and likely dates
  • Your area of interest e.g. sales, operations
  • Your skills and experience. What are you really good at?