Travel locally with peace of mind
We know now, more than ever, that sometimes plans change. That’s why, when you book an Australia or New Zealand trip with us you have the flexibility to change your travel plans to suit you – with assurance that your money is protected.
Book by 31 December 2021. Applies to Australia* and New Zealand trips (*some exclusions apply, see T&Cs).
What does the Flexi Pledge offer?
Unless otherwise specified in these Flexi Pledge terms and conditions below, our Booking Conditions shall apply to your trip.
Flexi Pledge applies to domestic Intrepid Travel trips in Australia (except list of excluded trip codes below) and New Zealand, booked by 31 December 2021 and departing by 31 December 2021. The Flexi Pledge terms and conditions apply to domestic travellers only. The Flexi Pledge excludes bookings for all trips travelling in Western Australia, Urban Adventures, Tailor-made Experiences and Intrepid Drives product.
Flexi Pledge Deposit: You are required to pay a non-refundable deposit of $AUD99/ $NZD99 per person, per trip, for any Australia or New Zealand trip for your booking to be confirmed. Full payment is due at least 28 days prior to departure. If your booking is within 28 days full payment is due at time booking.
Flexi Pledge change policy: You can change the date of your trip up to 28 days prior to departure and no change fee will be incurred.
Flexi Pledge cancellation policy:
Cancellation by the customer:
You can cancel your trip up to 28 days prior to departure and Intrepid will hold the money on file as a future travel credit with no expiry date.
You can cancel 27 days or prior to departure and Intrepid will hold 50% of the monies paid by you in connection with the booking as a credit and retain the remaining 50% of monies paid by you in connection with the booking
You can cancel your trip up to 24 hours prior to departure if the cancellation is due to you having COVID-19/ “flu-like symptoms”, (supported by a medical certificate) or you can no longer physically get to the location of the trip due to an internal border closure or government–imposed travel restrictions. In such instances Intrepid will hold 100% of monies paid by you in connection with your booking as a future travel credit with no expiry date.
Cancellation by Intrepid If Intrepid cancels your trip, your rights are set out in clause 8 of the Booking Conditions.
Excluded trip codes: PVKS, PVKP, PIXC, PKOPB, PB10, PKFK, PKBB-B, PKBB-O, PBP10, PDB10, PKOL-O, PKOL-B, PKRB, PKTBD-O, PBD10, PKBL-B, PKOW-B, PKOW-O, PKTBD-B, PKTDB-B, PKTDB-O, PKLB-O.
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