{"id":90159,"date":"2026-01-13T20:01:10","date_gmt":"2026-01-13T09:01:10","guid":{"rendered":"https:\/\/www.intrepidtravel.com\/adventures\/?p=90159"},"modified":"2026-01-13T20:01:14","modified_gmt":"2026-01-13T09:01:14","slug":"online-travel-reviews","status":"publish","type":"post","link":"https:\/\/www.intrepidtravel.com\/adventures\/online-travel-reviews\/","title":{"rendered":"Why travel-review culture is curtailing our adventure instinct"},"content":{"rendered":"\n<p><strong>Seasoned traveller Rosie Bell explains why mindlessly following online reviews suppresses our natural human need to explore \u2013 and why we shouldn&#8217;t allow it to be stamped out.<\/strong><\/p>\n\n\n\n<p>It was a masterclass in how <em>not<\/em> to run a hotel. To celebrate my birthday, I booked a trip to the <a href=\"\/greece\">Greek island<\/a> of Rhodes. Things quickly turned sour when I checked in to find a ground-floor hotel room with a broken lock, rude staff, drinks served only in battered plastic cups, ice rationed to <em>two cubes per person <\/em>despite the scorching summer heat and in-room phones that were inexplicably disconnected at night, in a complete disregard for guest safety.<\/p>\n\n\n\n<p>The fridge heated things rather than cooled. The swimming pool floor felt slimy underfoot. Yet, a browse of the hotel\u2019s online reviews showed countless people proclaiming it as the best stay of their lives. It was then I knew to take online reviews with a pinch of salt.<\/p>\n\n\n\n<p>In the years since, I\u2019ve built a career as a travel journalist, penning professional reviews for magazines and publishers. Knowing what goes into such deeply researched travel guidebooks and edited articles, I trust them to point me towards gratifying experiences. <\/p>\n\n\n\n<p>But user-generated online reviews are different \u2013 largely unvetted, often fake and invariably polarised rather than measured and honest. So, why do we place so much importance in them?<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image alignwide size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-Ecuador-Tena-Community-Centre-Ren-getting-painted-with-achiote.jpg\" alt=\"A man travelling with Intrepid in Ecuador.\" class=\"wp-image-90161\" srcset=\"https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-Ecuador-Tena-Community-Centre-Ren-getting-painted-with-achiote.jpg 1920w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-Ecuador-Tena-Community-Centre-Ren-getting-painted-with-achiote-425x239.jpg 425w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-Ecuador-Tena-Community-Centre-Ren-getting-painted-with-achiote-768x432.jpg 768w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-Ecuador-Tena-Community-Centre-Ren-getting-painted-with-achiote-1536x864.jpg 1536w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-Ecuador-Tena-Community-Centre-Ren-getting-painted-with-achiote-1170x658.jpg 1170w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-Ecuador-Tena-Community-Centre-Ren-getting-painted-with-achiote-585x329.jpg 585w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><figcaption class=\"wp-element-caption\">Is it time to unleash our inner explorer and stop following online reviews?<\/figcaption><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Crowdsourcing certainty<\/h2>\n\n\n\n<p>In the digital age, we have moved from using online reviews as guidance to treating them as gospel. We will not order lunch unless 1438 anonymous internet people have assured us that we\u2019ll like it. Now, as generative AI begins to scrape and regurgitate those same ratings, we\u2019re reaching peak feedback loop. Entire queues snake around the block, not because something is good, but because it has gone viral or a large number of disparate consumers deem it worth our money and time.<\/p>\n\n\n\n<p>I developed an aversion to unnecessary queuing after I spent a brief stint in <a href=\"\/united-states\">New York<\/a>, where lining up for restaurants and bars is such a normalised part of going out. Among my local friends, the line itself often seemed to be the attraction \u2013 a badge of honour and visible proof of insider knowledge.<\/p>\n\n\n\n<p>But standing in a long line actually detracts from the experience for me, no matter how impressive the end result is supposed to be. Take for example Livraria Lello in Porto, regarded as one of the world\u2019s most beautiful bookshops. Was it visually arresting? Yes. Was it worth a 30-minute wait to be funnelled into sardine-packed crowds jostling for the privilege of buying an overpriced copy of The Little Prince? No.<\/p>\n\n\n\n<p>When travelling to <a href=\"\/japan\">Tokyo<\/a>, I kept hearing that teamLab Planets \u2013 an immersive, interactive digital art museum \u2013 was the unmissable experience, so popular that 70% of international visitors purchase tickets despite it having no cultural or historic connection to Japan. Of all the things I did in Tokyo, it was the most hyped yet the most personally disappointing.<\/p>\n\n\n\n<p>As travellers, we hold the illusion that we can protect ourselves from dissatisfaction through research, so we outsource recommendations to uncredentialed strangers who may have been paid or incentivised to provide positive reviews.<\/p>\n\n\n\n<p>But in doing so we prevent ourselves from the joy of serendipity and surprise. Last year alone, I ate my way my way through more than 30 cities and towns, and many of the best meals I discovered were ones I never would have chosen had I consulted online reviews and ratings first, such as the piping hot grilled meat I feasted on in a <a href=\"\/namibia\">Windhoek<\/a> market and the sizzling tacos I sourced on the streets of <a href=\"\/mexico\">Mexico City<\/a>.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Read more: <a href=\"\/adventures\/the-goods-new-food-and-drink\">unmissable new food and drink experiences <\/a><\/strong><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image alignwide size-full\"><img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-tanzania_ngorongoro_safari_4wd_traveller-with-cameras.jpg\" alt=\"An off-road adventure with Intrepid in Tanzania.\" class=\"wp-image-90162\" srcset=\"https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-tanzania_ngorongoro_safari_4wd_traveller-with-cameras.jpg 1920w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-tanzania_ngorongoro_safari_4wd_traveller-with-cameras-425x239.jpg 425w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-tanzania_ngorongoro_safari_4wd_traveller-with-cameras-768x432.jpg 768w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-tanzania_ngorongoro_safari_4wd_traveller-with-cameras-1536x864.jpg 1536w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-tanzania_ngorongoro_safari_4wd_traveller-with-cameras-1170x658.jpg 1170w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-tanzania_ngorongoro_safari_4wd_traveller-with-cameras-585x329.jpg 585w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><figcaption class=\"wp-element-caption\">Trust your adventure instinct by following your own path this year<\/figcaption><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Who reviews the reviewers?<\/h2>\n\n\n\n<p>We all know that crowdsourced reviews aren\u2019t a reliable compass due to inherent subjectivity, the proliferation of fake posts and the prevalence of pay-to-praise schemes. Google reports having to remove or block more than 240 million policy-violating reviews from 2024.<\/p>\n\n\n\n<p>A lack of vetting on review platforms also means they could be anyone \u2013 a thoughtful witness, a bored troll, or anything in between \u2013 and yet their appraisals are presented with authority.<\/p>\n\n\n\n<p>Unverified identity aside, a reviewer\u2019s opinion may be shaped by the circumstances around their experience and even who they were with. According to an analysis of more than 125,000 New York hotel reviews, guests travelling with partners left the most glowing reviews, while solo and business travellers were more critical.<\/p>\n\n\n\n<p>Most reviews are born of intensity, too. A major 2020 study of 280 million-plus reviews across 25 platforms found that frequent reviewers tend to be more negative, while infrequent reviewers are more positive. This leaves a polarised pile of love-it-or-hate-it extremes and little honesty in the middle ground. People speak up when they\u2019re thrilled or furious \u2013 but rarely when they\u2019re satisfied.<\/p>\n\n\n\n<p>Of course, customers even use reviews as a form of retaliation; a tool to manipulate public perception, cause moral outrage or punish businesses they feel have slighted them or fell short of their expectations.<\/p>\n\n\n\n<p>So, since we know that reviews can be gamed, why do we put so much stock into what they supposedly tell us? In 2017, the filmmaker and prankster Oobah Butler showed that it was possible to make a fake restaurant (the fictitious Shed at Dulwich) the top-rated spot in London. Why, you might ask? Because, he decried: \u2018People don\u2019t trust their senses above what they read online anymore\u2019.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Read more: <a href=\"\/adventures\/the-goods-new-offbeat-travel-experiences\">offbeat adventures to help you find your own path<\/a><\/strong><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image alignwide size-full\"><img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-India-New-Delhi-Old-Delhi-sunrise-walking-tour-5291.jpg\" alt=\"A traveller exploring India with Intrepid.\" class=\"wp-image-90163\" srcset=\"https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-India-New-Delhi-Old-Delhi-sunrise-walking-tour-5291.jpg 1920w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-India-New-Delhi-Old-Delhi-sunrise-walking-tour-5291-425x239.jpg 425w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-India-New-Delhi-Old-Delhi-sunrise-walking-tour-5291-768x432.jpg 768w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-India-New-Delhi-Old-Delhi-sunrise-walking-tour-5291-1536x864.jpg 1536w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-India-New-Delhi-Old-Delhi-sunrise-walking-tour-5291-1170x658.jpg 1170w, https:\/\/www.intrepidtravel.com\/adventures\/wp-content\/uploads\/2026\/01\/Intrepid-Travel-India-New-Delhi-Old-Delhi-sunrise-walking-tour-5291-585x329.jpg 585w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><figcaption class=\"wp-element-caption\">Reclaim your agency as a traveller and set your inner wanderer free<\/figcaption><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">A call for serendipity<\/h2>\n\n\n\n<p>When we outsource our instincts to stars and ratings, spontaneity slips away. We stop improvising and wandering down side streets to see what\u2019s there. We stop choosing the seafront cafe with plastic yellow chairs because something about it pulls us in. Choices we once made for ourselves get sacrificed to anonymous consensus and we give away our agency as travellers. Review culture now dictates which beaches, hotels, hikes, galleries, day trips and even which parts of a city we believe hold value.<\/p>\n\n\n\n<p>If I had lived like that, I would have missed some of the most precious experiences of my life. I would have avoided the Krakow restaurant where \u2018the decoration is nice, but the staff is not,\u2019 according to one review. While, in real life, the waiters appreciated my attempts to order in Polish and helped me perfect my pronunciation.<\/p>\n\n\n\n<p>Review paralysis is robbing travellers of the curiosity and genuine discovery once celebrated by yesterday\u2019s explorers. Writer John Steinbeck warned that \u2018the certain way to be wrong\u2019 on a journey is to think you control it. Author Lawrence Block observed that our happiest moments often come from accidental discoveries and eternal escapist Henry David Thoreau believed that \u2018the only people who ever get any place interesting are the people who get lost.\u2019 It\u2019s hard to get lost tethered to the thoughts of thousands in our pockets, isn\u2019t it?<\/p>\n\n\n\n<p>Serendipity and imperfection are not inconveniences; they are often vital ingredients for meaningful experiences. So, when taking your next bite out of the world, let your own senses do the reviewing instead of only choosing adventures others approve of. After all, there&#8217;s an innate explorer within all of us. Your adventure instinct is what got you to leave home and travel halfway around world. So, why not have faith that it can lead you to the hidden-away restaurants, bars and experiences, too. Transcendent or terrible: in the future, why not let the choice be yours?<\/p>\n\n\n\n<p><strong>Follow your inner adventure instinct and explore the path less travelled with <a href=\"https:\/\/www.intrepidtravel.com\/\">Intrepid<\/a>.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Writer Rosie Bell explains why we shouldn&#8217;t allow our natural human need to explore to be stamped out.<\/p>\n","protected":false},"author":16407,"featured_media":90160,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"enabled":false},"version":2}},"categories":[3105],"tags":[],"class_list":["post-90159","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-good-ideas"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why travel-review culture is curtailing our adventure instinct | The Good Times by Intrepid<\/title>\n<meta name=\"description\" content=\"Following online reviews suppresses our natural human need to explore. Writer Rosie Bell explains why we shouldn&#039;t allow it to be stamped out.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intrepidtravel.com\/adventures\/online-travel-reviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why travel-review culture is curtailing our adventure instinct\" \/>\n<meta property=\"og:description\" content=\"Following online reviews suppresses our natural human need to explore. 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