Last Modified: 13 Feb 2013
Indochina Family Adventure
Trip code: TVFC
Validity: 01 Jan 2012 to 31 Dec 2012
With beaches, temples, markets and ancient sites, Indochina has everything needed for an exotic family adventure. Travel from Hanoi to Siem Reap by plane, boat and train, meeting and making local friends along the way. Cruise Halong Bay, discover the buzz of Ho Chi Minh City, sample traditional cuisine and discover the mysterious temples of Angkor Wat. This is one journey where the kids won't be asking, 'Are we there yet?'
Our Intrepid Family Adventures are designed specifically for the spirited family. We understand that travelling with kids sometimes requires a slightly different perspective. Keeping this in mind, we travel at a slower speed - recognising that showing your family around our exotic destinations can take time. By travelling at a relaxed pace, while still offering plenty of optional activities along the way, we're providing your family with the ultimate travel experience together.
We limit travel times so that you're usually not on transport for more than seven hours or travelling too long after dark. We also try - where possible - to ensure you have at least two nights in each destination so you are not constantly having to unpack those bags. Accommodation is chosen carefully to ensure your family gets the best of both worlds, with some of the creature comforts of home as well as experiencing accommodation unique to the region you are travelling through. Wherever possible you will stay in hotels with small comforts to make your stay more enjoyable - such as restaurants nearby, or accommodation with a pool. On some trips you may even find your family being rocked to sleep on an overnight sleeper train or drifting off while camped out under a canopy of stars - and we reckon it'll be these experiences the kids will love and remember the most.
Best of all, we find trips with children are so successful because kids have such a special ability to break down barriers with their natural curiosity, and because delighted locals always greet them with much affection. For all these reasons and more, you'll discover that Intrepid Family Adventures are an amazing experience for all.
Table of Contents
- Original trips are classic Intrepid adventures. With a mix of included activities and free time, they offer plenty of opportunities to explore at your own pace and take part in activities that really get beneath the skin of a destination. While the occasional meal may be included, you'll have the freedom to seek out your own culinary adventures. Accommodation is generally budget or tourist class (2-3 star), but you're as likely to find yourself as a guest of a local family as staying in a hotel or camping. Transport will vary as well. Depending on the destination and the itinerary you could find yourself travelling on anything from a camel to a train or a private safari vehicle. It's all part of the adventure! Original travellers have a desire to make the most of their travel time and really get to know a place, its people and cultures.
Days 1-2 Hanoi
Xin chao! Welcome to Vietnam.
Your adventure begins with a welcome meeting at 6pm on Day 1.
You can arrive at any time as there are no activities planned until this important meeting. Please look for a note in the hotel lobby or ask the hotel reception where it will take place. If you can't arrange a flight that will arrive in time, you may wish to arrive a day early so you're able to attend. We'll be happy to book additional accommodation for you (subject to availability). If you're going to be late, please inform the hotel reception. We'll be collecting your insurance details and next of kin information at this meeting, so please ensure you have all these details to provide to your leader.
An airport arrival transfer is included. This transfer is only valid if arriving on day 1 or if you have booked pre-trip accommodation through Intrepid. Please provide your flight details at the time of booking, or at a minimum 15 days prior to travel (note - we may not be able confirm request made within 15 days of travel). Once you have provided your details a transfer representative will be booked to meet you at the airport and transfer you to your hotel.
The capital of Vietnam is a charming city with a population of around four million. Hanoi is famous for its beautiful lakes, shaded boulevards, verdant public parks and its thriving Old Quarter, which is an architectural museum piece with blocks of ochre buildings retaining the air of a 1930s provincial French town. As Vietnam develops to compete with other South-East Asian countries, the beautiful Hoan Kiem Lake reflects the contrasts of modern office buildings, old Buddhist temples and the tangle of ancient streets in its still surface.
If you arrive early, why not get your first taste of Vietnam exploring the lovely, laidback capital. You can stroll the tree-lined boulevards to get a sense of the old days, wander the Old Quarter to uncover ancient temples and a rich, religious culture or head to the Temple of Literature, an oasis of calm right at the heart of Hanoi.
Enjoy a tasty breakfast with our long time friends at KOTO restaurant - a organisation that is supporting street kids with a career in the hospitality industry.
Take a cyclo tour through the ancient '39 streets' to discover an amazing selection of shops selling everything from souvenirs to exquisite silk clothing, beautifully embroidered tablecloths and CDs. Then take in a performance of the famous water puppet theatre.
- Complimentary airport arrival transfer
- Hanoi - breakfast at KOTO restaurant
- Cyclo tour
- Hanoi - Water puppet show
- Hanoi - Ho Chi Minh's Mausoleum and Museum - VND50000
- Hanoi - Fine Arts Museum - VND20000
- Hanoi - Women's Museum - VND30000
- Hanoi - Army Museum - VND20000
- Hanoi - Temple of Literature - VND20000
- Hanoi - Hoa Lo 'Hanoi Hilton' Prison - VND20000
- Hanoi - Museum of Ethnology - VND25000
Hotel (2 nts)
Days 3-4 Halong Bay / Overnight Train
Travel by private minibus to the spectacular World Heritage site of Halong Bay (approx 4 hrs).
Board our private boat and cruise among the dramatic limestone peaks. There's an opportunity to swim in the famed South China Sea, as well as to explore caves filled with stunning stalactites and stalagmites. Spend a peaceful night on board, beneath a night sky alive with stars. Our sailing junk has twin-share cabins that have air-conditioning and private facilities. There's also a dining room and bar where we enjoy a sumptuous lunch and dinner.
Due to recent unforeseen late changes by local authorities in Halong Bay a large proportion of boats are now no longer permitted to stay overnight, thus resulting in a shortage of boats. To ensure we can accommodate all Intrepid travellers overnight on a boat we are occasionally using a larger boat (approx. 12 cabins) and splitting our groups across different boats. An Intrepid group leader will be present on each boat, and the route taken and inclusions on board will remain the same.
Take a bus back to Hanoi (approx 3.5 hrs).
Board an overnight train to Da Nang. Although conditions are basic, overnight trains are a true Intrepid experience and the best way to travel long distances with the locals. Sleeper trains typically have four berth compartments (occasionally six berth depending on seasonal variations), which have bench seats that convert into sleeping bunks. A sheet, pillow and blanket are provided, although some travellers prefer to bring their own sleeping sheet. On occasion, passengers of different genders will be required to share a compartment and there will be occasions where you'll be sharing with local travellers or travellers who are not part of your group. Most trains have a dining carriage serving simple food, but some travellers take the opportunity to stock up on fresh bread, cheese and fruit prior to departure.
- Halong Bay - Overnight boat cruise
Overnight boat (1 nt), Overnight sleeper train (1 nt)
Days 5-7 Hoi An
Arrive in Danang and travel by minibus to Hoi An (approx 1 hr).
Recently declared a World Heritage site, Hoi An is being beautifully restored and preserved. Known as Faifo to early western traders, it was one of South-East Asia's major international ports during the 17th, 18th and 19th centuries. Today, parts of Hoi An look exactly as they did more than a century ago and it retains the feel of centuries past, making it the sort of place that grows on you the more you explore it.
It's also a shopping mecca – with much to browse and buy. Choose from original paintings, handcrafted woodwork, ceramics, embroidery, lanterns and more. Hoi An has also become famous for its tailoring, with a great variety of fabrics and tailors to choose from. Bring your favourite piece of clothing or even just a picture, and you'll be able to have it copied.
On arrival, your tour leader will take you on an orientation walk around the Ancient Town, so you can get your bearings.
Visit the Children's Hope in Action Centre for information about the project and perhaps some interaction with local kids. CHIA is a community-based project supported by The Intrepid Foundation.
Make sure to experience one of the true highlights of Vietnam - the food. Speak to your leader about arranging a cooking lesson and learn about the many layers of fresh herbs and flavours that can be found in this fresh cuisine.
- Hoi An - Ancient town
- Children Hope in Action visit
- Hoi An - My Son Cham day trip - VND800000
- Hoi An - Thu Bon river boat trip - VND100000
- Hoi An - cooking course - VND125000
- Hoi An - Bicycle hire - VND30000
Hotel (3 nts)
Days 8-9 Ho Chi Minh City
Take a short flight to the economic hub of Ho Chi Minh City (approx 1 hr).
Formerly known as Saigon, Ho Chi Minh City is characterised by a vast array of sights and sounds, and is a fascinating blend of old and new, East and West. The huge number of people rushing about their daily lives in Vietnam's largest city gives it a dynamic atmosphere and the French influence is evident in the excellent baguettes and coffee on offer. Much of city life takes place on the busy streets lined with shops, stalls and vendors, who have their wares spread out on the footpath and sell everything from soup to sophisticated electronics.
Experience the hustle and bustle of old Saigon in cyclos (bicycle rickshaws) and explore some of the city's more interesting sights, including the War Remnants Museum.
Take a break from the heat and traffic of this bustling city and head to the Dam Sen Water Park.
- Ho Chi Minh City - Cyclo tour - VND90000
- HCMC - Reunification Palace - VND30000
Hotel (2 nts)
Days 10-11 Phnom Penh
Take a flight to Phnom Penh.
Phnom Penh, Cambodia's capital, is set on a major junction of the Mekong and Tonle Sap rivers and boasts some fine examples of French-inspired architecture.
A Mekong River boat cruise gives us a different view of Phnom Penh - it's a chance to check out the colourful river traffic as well as the vibrant life along the banks.
If you're in the mood for shopping, stop in at the art deco-designed Psar Thmei (Central Market) which is a great place for browsing, or travel out to Psar Tuol Tom Pong (the Russian Market) for the best range of local souvenirs.
- Phnom Penh - Royal Palace and Silver Pagoda - USD7
Hotel (2 nts)
Days 12-15 Siem Reap/Angkor Wat
Take a short flight from Phnom Penh to Siem Reap (approx 1 hr).
The small but expanding town of Siem Reap is the gateway to Angkor. It's markets are a great place to shop or to try some cheap, delicious street food.
Temple-hop with our local guide to make the most of our visit to the world-famous Angkor complex. These temples were built between the 9th and 13th centuries when the Khmer empire was the pre-eminent influence in South-East Asia. The temples were believed to represent the cosmic world and were set in perfect balance, symmetry and composition. The intricately carved bas-reliefs and architectural designs are mind-blowing and there are spectacular photographic opportunities at any time of day - watching a sunrise or sunset is a must. The ruins are scattered over an area of some 160 sq km, but the main cluster of temples is close to Siem Reap so we'll have plenty of time to fully appreciate the great archaeological sites of Angkor Wat, the Bayon and the jungle-covered Ta Prohm.
There are no activities planned for the final day and you are able to depart the accommodation at any time. Please check the 'Finishing Point Hotel' section for checkout times and luggage storage possibilities.
- Siem Reap - 3 day Angkor pass
- Siem Reap - Landmine Museum - USD3
Hotel (3 nts)
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Occasionally our itineraries are updated during the year to incorporate improvements stemming from past travellers' comments and our own research. The information given in this itinerary may be slightly different to that in the brochure. It's very important that you print and review a final copy of your Trip Notes a couple of days prior to travel, in case there have been changes that affect your plans. For the latest updated Trip Notes please visit our website: www.intrepidtravel.com
Please note that while we operate successful trips in this region throughout the year, some changes may occur in our itineraries due to inclement weather and common seasonal changes to timetables and transport routes. This can happen with little notice so please be prepared for modifications to the route.
Expect some culture shock. You'll be exposed to signs of poverty and access to services may be sporadic. The food will be quite different to home and English speakers harder to find. Respecting the local culture will make it easier to fit in and really experience the location.
Some easy physical activities included in your trip. No physical preparation is required to make the most of the journey.
Included activities are listed in the day-to-day itinerary, all other activities are optional and at your own expense. If you choose not to participate in the included activities on this itinerary, the cost will not be refunded.
A selection of optional activities are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only. Prices are for entrance only and don't include transport costs to and from the sites or local guides unless indicated. It may not be possible to do all the activities listed in the time available at each destination. Optional activities aren't necessarily endorsed or recommended by Intrepid nor included in price of this trip. If you do any optional activities, you do so at your own risk and it must be clearly understood that your participation is your own decision and doesn't form part of your contract with Intrepid. You may be required to sign/complete a waiver form or a receipt for some optional activities.
The receipt of commissions or kickbacks in exchange for recommending particular shops or services is ingrained in the culture of the tourism industry. Rather than turning a blind eye to this unavoidable issue in some areas, Intrepid has established a centralised fund whereby contributions from recommended suppliers are collected and distributed back into the business. Intrepid aim to provide the best value trips in the market, and this fund assists in keeping operating costs and trip prices low to you.
A priority in establishing this fund is that the experience of our traveller - you - is not compromised in any way. Please let us know via the feedback form completed after your trip if we are successfully meeting this objective.
The official currency of Vietnam is Dong (VND).
Some establishments will accept US currency (USD), but usually only for large purchases and in some restaurants and hotels that cater to tourists. It's not possible to exchange Vietnamese Dong outside the country, so convert or spend all your Dong before leaving.
The official currency of Cambodia is the Riel (KHR).
Unofficially however, US currency (US$) runs the country and is the currency you should bring, mostly in cash - notes should be 2006 series onwards. Clean bills in small denominations are most useful. Notes should be 2006 series onwards. Torn, dirty or old notes, as well as the $2US note will be refused in most businesses. ATMs also dispense in both KHR and US$.
The most convenient and cheapest way to obtain local currency in is via an Automated Teller Machine (ATM). ATMs are now available in most towns and visa cash advances are available in major banks. The use of credit cards is restricted, mainly to major hotels. Foreign currency notes that are old, torn or faded can be very difficult to exchange; clean bills in small denominations are most useful. Traveller's cheques can be difficult to change.
Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Please consider your own spending habits when it comes to allowing for drinks, shopping, participating in optional activities, and tipping. Please also remember the following specific recommendations when planning your trip.
If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. Although can be difficult to source we advise you to carry small notes of local currency each day to make tipping easier. Please note we recommend that any tips are given directly to the intended recipient by a member of your group as our group leaders are prohibited from collecting cash for tips.
The following amounts are per person suggestions based on local considerations and feedback from our past travellers:
Restaurants: Local markets and basic restaurants - round your bill up to the nearest US$1. More up-market restaurants we suggest 10% to 15% of your bill.
Local guides: Throughout your trip you may at times have a local guide in addition to your leader. We suggest US$2-3 per day for local guides.
Drivers: You may have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group, however we suggest US$1-2 per day for drivers.
Your Group Leader: You may also consider tipping your leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline US$2-4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
In total, we recommend you budget approx US$5-10 per day of your trip to cover tipping.
At your group meeting on day 1 your tour guide will discuss with you the idea of running a group tipping kitty, whereby everybody contributes an equal amount and then your group leader pays the tips while keeping a running record of all monies spent (except restaurant tips). The record can be checked at any time and any money remaining at the end of the tour returned to group members. This is often the easiest way to avoid the hassles of needing small change and knowing when and what is an appropriate amount to tip.
Please don't tip with coins, very small denomination notes, or dirty and ripped notes. This is regarded culturally as an insult.
All departure taxes should be included in your international flight ticket.
Please note for all flights in Vietnam, full names as per passport are required, including middle names. Please provide your exact name as per passport at the time of booking.
Tet is Vietnam's New Year festival, held annually in late January or early February based on the lunar calendar. While this can be a fascinating time to travel and experience this event, expect some shop closures and busier than usual local transport. Opening hours at some tourist sites may also be affected or closed. Although we make all reasonable efforts to avoid disruption, a flexible approach from the traveller is appreciated.
CAMBODIAN FESTIVALS & HOLIDAYS:
During public holidays and festival periods in Cambodia many businesses may close, transport may be extremely busy and travel times may increase. During these times please be patient and consider these moments as an opportunity to interact with the locals. Particularly worth noting are Khmer New Year (3 days in mid-April), Pchum Ben (3 days in early October) and Water Festival (3 days in late November).
During the rainy months (approx. June to October), our mode of transport can be changed at short notice due to weather conditions.
Age restrictions apply to this trip - minimum age 5.
Maximum of 16 travellers per group.
Your fellow travellers
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part.
Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. However you can download Intrepid's FREE Meet Up app to chat with your fellow travellers before your trip. Meet up, discuss your upcoming trip and share the excitement of planning for your adventure. For more information visit:
Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. On our Family Adventures, single relatives or friends are welcome to travel along with a family. These single travellers share with people of the same gender for the duration of the trip and in accommodation ranging from twin to multishare. Please note that some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Trip Notes. On a selection of our Comfort and Original style trips, you have the option to pay a single supplement to ensure that you have your own room (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.
Hotel (12 nts), Overnight boat (1 nt), Overnight sleeper train (1 nt)
OCCASIONAL ALTERNATIVE ACCOMMODATION
The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances.
TWIN SHARE / MULTI SHARE BASIS
Accommodation on this trip is on a twin/multishare basis. Please note there may be times where facilities will be shared rather than ensuite and rare occasions when you share a room with passengers travelling on different Intrepid trips than your own.
Throughout the trip we request that our hotels prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination.
PRE/POST TRIP ACCOMMODATION
If you've purchased pre-trip or post-trip accommodation (if available), you may be required to change rooms from your trip accommodation for these extra nights.
If there's a family of three with two adults and one child, it may not always be possible to use triple rooms. In these cases, one of the adults will share with the child and the other adult will share with another adult passenger in your group. If there are two adults travelling with two children, for safety and security reasons one adult will share with one child at all destinations on this trip. Some of our hotels have swimming pools for your enjoyment but please note that not all of these hotels have child-proof fencing.
Some hotels in Vietnam and Cambodia have windowless rooms, or windows that don't necessarily have a view. This is often due to high population density in large cities, however local building standards also don't require rooms to have windows. We do request rooms with windows, however they aren't always available.
While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. On our camping trips we often cook the region's specialities so you don't miss out. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.
8 Breakfasts, 1 Lunch, 1 Dinner
Please budget for additional meals and expenses while on your trip. Our suggestion is based on past traveller feedback but you may choose to spend more or less.
Private Bus, Cyclo, Boat, Overnight sleeper train, Private minibus, Bus, Plane
All Intrepid Family trips are accompanied by one of our group leaders. The aim of the group leader is to assist your family take the hassle out of your travels and to help you have the best trip possible. Your leader will provide information on the places you are travelling through, offer suggestions for fun things to do and see- for both kids and parents, recommend great local eating venues that will even get the kids trying new things, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects.
Our leaders are not babysitters on this trip - we leave that to you (the experts), but they will make sure that group members of all ages are able to explore their destination safely and with as much fun as possible. Our group leaders are not responsible for looking after children at any time and children must be accompanied by a parent or guardian at all times throughout this itinerary.
Joining point description
Located in the old quarter a few minutes walk from Hoan Kiem Lake. Rooms have private en-suite and AC. Check-in time is 12 midday.
Joining point instructions
Metered taxi ranks are readily available and cost approx $12 USD (260,000 VND).
A pre-booked airport arrival transfer is available if arranged at the time of booking. Please advise your flight arrival details at least 14 days prior to your departure. If you plan to arrive earlier, this arrival transfer can only be offered in conjunction with pre-tour accommodation booked through Intrepid.
If you have pre-booked an airport transfer you will be met on arrival, and your driver will be waiting for you as you get out of the customs hall and will be holding an Intrepid sign bearing your name.
If you cannot find your pre-booked transfer, or if your flight is delayed, please call our hotline on:
+84 903 117 770.
Normal check in time at the hotel is after 13:00.
We don't expect any problems (and nor should you) but if for any reason you are unable to commence your group trip as scheduled, please contact your starting point hotel, requesting that you speak to or leave a message for your group leader.
If you have pre-booked an airport transfer (where available) and have not made contact with our representative within 30 minutes of clearing customs and immigration, we recommend that you make your own way to the starting point hotel, following the Joining Instructions in these Trip Notes. Should this occur, please apply to your travel agent for a refund of the transfer cost on your return.
No refund is available on missed transfers or portions of your trip owing to a different flight arrival or delayed flight arrival. Any additional cost incurred in order to meet up with your group is at your own expense.
National no 6,
Finish point description
The lovely Freedom Hotel has twin or double share rooms with private bathrooms and air-conditioning.
Finish point instructions
A departure transfer is available - please enquire at time of booking.
A taxi from the hotel to Siem Reap airport will take about 20 minutes and cost approximately US$6.
Check out time from the hotel is at 12 noon. If you are departing later, you can arrange luggage storage at the hotel.
Please also make sure you have access to an additional US$400, to be used when unforeseen incidents or circumstances outside our control (eg. a natural disaster, civil unrest or an outbreak of bird flu) necessitate a change to our planned route.
Visas are the responsibility of the individual traveller. The visa requirements for your trip vary depending on where you are from and where you are going. As a general rule most countries expect that you will have at least 6 months' validity on your passport. On arrival visitors may be asked to present return tickets and evidence of means to cover your intended stay.
We keep the following information up to date as much as possible, but rules do change - it's important that you check for yourself. Residents from other countries must consult the relevant embassies or your travel agent.
Australia: Yes - in advance
Belgium: Yes - in advance
Canada: Yes - in advance
Germany Yes - in advance
Ireland: Yes - in advance
Netherlands: Yes - in advance
New Zealand: Yes - in advance
South Africa: Yes - in advance
Switzerland: Yes - in advance
United Kingdom: Yes - in advance
USA: Yes - in advance
When obtaining your visa you should allow 3 weeks for processing, the cost is approximately US$60 to US$100. Check with your embassy or consulate for further details. Some nationalities are exempt from requiring a visa if their stay is less than 15 days, but if you are planning on staying in Vietnam for longer than 15 days you will need to obtain a visa extension in advance.
Keep the customs and immigration form you receive on arrival, as you need it to complete exit formalities on departure.
If your visa application asks for a point of contact, please write: Intrepid Vietnam 57A Nguyen Khac Hieu St, Hanoi, Vietnam Ph +84 4 3715 0996.
Australia:Yes - on arrival
Belgium: Yes - on arrival
Canada: Yes - on arrival
Germany Yes - on arrival
Ireland: Yes - on arrival
Netherlands: Yes - on arrival
New Zealand: Yes - on arrival
South Africa: Yes - on arrival
Switzerland: Yes - on arrival
United Kingdom: Yes - on arrival
USA: Yes - on arrival
Visas can be organised either in advance or on arrival. Check with your embassy or consulate and allow approx 3 weeks for processing. It is also possible to obtain your Cambodian visa on arrival at the airport or border crossing for approx. US$25 (cost subject to change) - you will need a passport photo.
If a point of contact is requested, please write: Freedom Hotel, Road #6, Siem Reap, Cambodia.
Issues on your trip
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
What to take
What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking you should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage and although you won't be required to walk long distances with your luggage (max 30 minutes), we recommend keeping the weight under 10kg / 22lb.
Most travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.
You can find Intrepid's Ultimate Packing List on our website. It should be used as a guide only and isn't intended to be a complete packing list.
Consider bringing your own water bottle to refill along the way. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion ends up in limited landfill or discarded in waterways and natural environments. Although it can be difficult to avoid bottled water when travelling, please consider water purification techniques such as iodine or micropur and use the water dispensers which are provided at some of our accommodation. When unable to avoid bottled water it is better to buy the largest available and distribute into your smaller bottle for the day
All Intrepid travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid reserves the right to exclude them from all or part of a trip without refund.
You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip. For legal reasons our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.
Kids bellies are delicate and standards of hygiene you may experience while travelling in this region can be less than what you are accustomed to at home. There are a few simple precautions you can take that will keep the family travelling in good health.
Make sure you always travel with plenty of water so you do not risk dehydration.
With all the exotic tastes available it would be a shame to avoid this great experience of trying new foods for the first time- both kids and parents! In most cases food is fresh and tasty and perfectly fine to eat, however it can contain ingredients that you are not used to. Any change in diet (no matter where in the world you travel) can result in an upset stomach. Usually this is the only side-effect and it can last a few days. We don´t want you to miss out savouring new flavours, but be wary of what you choose to eat - especially what your kids eat.
Keep your hands clean- and the kids'. It is important to remember to do this before eating especially if you will be eating with your hands as may be the custom. Antiseptic wipes or antiseptic hand gel (which you can use without water) are fabulous inventions - made with travelling families in mind.
CONTACT WITH ANIMALS:
In new and exciting destinations we often come across different animals such as camels, donkeys and elephants. There are also a lot of stray cats and dogs in some destinations. Keep an eye on children in these situations as aggravated animals can bite and may transmit diseases including rabies.
Rare instances of dengue fever have been reported in this region. This virus is transmitted by mosquitoes. There is no vaccination against it, but there are preventative measures that you can take such as wearing long clothing and always using repellent. Please note that this mosquito is most active during daylight hours however care should be taken at all times.
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trip.
We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, air tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.
Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your group leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.
For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:
Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms.
Some hotel balconies don't meet UK standards in terms of the width of the balcony fence being narrower than 10cm.
TRAFFIC AND DRIVING ON THE OTHER SIDE OF THE ROAD:
Depending on where you come from please note that drivers in this part of the world may drive on the opposite side of the road from what you are used to. Look both ways before crossing any road. Traffic can be a little more chaotic than you might be used to at home. Be aware!
Please be aware that local laws governing transportation safety may differ from those in the western world or from your home country and not all the transport which we use provides seat belts.
PETTY THEFT AND PERSONAL SAFETY:
While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair and wearing a money belt will reduce any chance that your valuables should go missing.
MOTORBIKE BAG SNATCHING:
Be particularly aware of motorbike bag snatching, especially in the bigger cities, such as Ho Chi Minh City.
You may stay at hotels with unfenced pools and no life guard on duty.
While life jackets are generally available on water craft, there may be occasions where they are not provided and child size life jackets are not always readily available. If travelling with children and this safety issue concerns you we will be able to advise alternative methods of transport (where available) for you to travel to the next destination. You can choose to travel independently for this leg of the journey. This would be at your own expense.
Take care when taking part in any activities in the ocean, river or open water where waves and currents can be unpredictable. It is expected that anyone taking part in water activities are able to swim and have experience in open water. All swimmers should seek local advice before entering the water.
Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.
When travelling on a group trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.
If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.
Please go to our website for links to various travel insurance providers:
We believe strongly in low impact or rather positive impact tourism. Broadly speaking this means that we try to minimise the negative aspects of tourism on the local cultures and environments that we visit and highlight the positive aspects. Please visit our website for further details and suggestions on how you can be a responsible traveller:
Dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees. Loose, lightweight, long clothing is both respectful and cool in areas of predominantly hot climate. In many rural areas women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong.
ELEPHANT PERFORMANCES & ELEPHANT RIDING:
During your visit there may be opportunities to ride elephants and see them perform. While we believe it's important to give our travellers a choice and respect each individual's decision, we recommend that Intrepid travellers bypass this activity. Professional wildlife conservation and animal welfare organisations, including the World Society for Protection of Animals (WSPA), advise that contrary to common belief, captive elephants remain wild animals and despite good intentions, unfortunately many venues are unable to provide the appropriate living conditions elephants require and this ultimately impacts their well-being. While there is some merit in the argument that the money that you pay for the activity goes towards keeping the elephants and their mahouts employed, we know that it also fuels demand for elephants to be captured in the wild or captive bred. We thank you for your support in improving the welfare of these majestic creatures. Further information is available on the below link:
A couple of rules
Illegal drugs will not be tolerated on our trips. Possessing or using drugs not only contravenes the laws of the land, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for Intrepid travellers. Intrepid's philosophy of travel is one of respect towards everyone we encounter and in particular, the local people who make our destinations such special places. The exploitation of prostitutes is completely contrary to this philosophy. Our group leader has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.
The Intrepid Foundation
Since Intrepid Travel commenced operating in 1989 we've been committed to giving something back to the communities we visit. One way has been through our support for local humanitarian, development and conservation projects. Many of our travellers want to contribute something too. Whilst it is often tempting to give hand-outs to those less fortunate, this has the potential to promote a culture of begging and dependency. Handouts are not a sustainable way for individuals or communities to live. That’s why we established The Intrepid Foundation – to make it easier for travellers wishing to give back to communities in an effective and meaningful way.
The Intrepid Foundation is a not-for-profit fund offering a selection of excellent grassroots organisations which you can contribute to. All donations to The Intrepid Foundation will be matched by Intrepid Travel dollar for dollar (up to AU$5,000 per donor and a total of AU$400,000 for all donors in each financial year). And every cent gets there as Intrepid Travel pays for all the administration costs. Donating is simple and secure. Please ask your group leader for information on the projects we support through The Intrepid Foundation or go to our website:
Responsible Travel projects
Organisations and projects currently supported by The Intrepid Foundation in Vietnam include:
* The Blue Dragon Children's Foundation works in northern and central Vietnam with the most vulnerable children: street kids, children with disabilities, the rural poor and victims of trafficking. Their main aim is to help kids go to school or receive vocational training in an effort to help them find their way out of poverty.
* Children's Hope in Action (CHIA) provides vital health and disability programs and educational services to vulnerable families in Hoi An and surrounding rural areas. CHIA’s holistic Special Education program facilitates the social, physical and intellectual development of children who have motor disabilities and little, or no intellectual impairment.
* Cuc Phuong National Park's conservation programs - we're currently supporting the Turtle Conservation Centre (TCC), which has specialised breeding and holding facilities for more than 600 turtles representing around 15 of Vietnam’s 23 native species. In addition to providing educational activities and raising public awareness, a major focus of the TCC’s work involves training of wildlife protection officers.
* The KOTO Saigon Training Centre provides training in life skills and hospitality to former street children. Trainees at the Saigon centre will go on to work at KOTO's restaurant in the city (to open in 2011). Travellers may also visit the KOTO restaurant in Hanoi, which also provides training opportunities for disadvantaged youth and great food.
Intrepid Travel also supports the following non-profit organisation:
* The Nguyen Nga Centre (in Quy Nhon City) offers education, training and work placement assistance for disadvantaged people and people with disabilities. Intrepid Vietnam purchases embroidered 'say no to plastic' cloth shopping bags for our travellers and the income to the centre helps to pay their rent.
Organisations and projects currently supported by The Intrepid Foundation in Cambodia include:
* The Angkor Centre for Conservation of Biodiversity (ACCB) is focused on delivering education and training to increase awareness of the need for conservation and environmental protection. It also provides rescue, rehabilitation and release services for wildlife, and conservation breeding of selected endangered species.
* Green Gecko provides security, education, love and opportunities to Siem Reap street kids through their formative years and into their adult lives. It also supports the children's families and the broader community through long term health, education and training initiatives.
* Ptea Teuk Dong (PTD) works to improve the lives of street families and female victims of abuse or trafficking. The centre consists of a training centre, a school for children and 10.5 hectares of rice fields. Each year they assist almost 200 people with food, clothing, medication, vocational training and housing.
* The Starfish Project helps those unable to access government and other large NGO assistance. Activities include medical care, housing projects, water and sanitation, woman and children in prison, as well as small business assistance. They also run a popular cafe/bakery, massage centre and handicraft shop.
Intrepid Travel also supports the following non-profit organisation:
* The Children's Surgical Centre in Phnom Penh provides free surgery and treatment to children. Intrepid is collecting children's spectacles which are reconfigured and fitted by professional ophthalmologists. If you can help, please bring children's spectacles and give them to your leader at the start of your trip.
Carbon Offset C02-e 466.00 kgs per pax.
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