Explore Vietnam Trip Notes

Delve into Vietnamese culture on this 11-day journey from Hanoi to Ho Chi Minh City. Discover exotic Hoi An, visit Nha Trang's beaches and explore regal Hue.

    • 11
    • TVRR
    • Total price tool tip
      USD $850
      CAD $875
      AUD $860
      EUR €590
      GBP £495
      NZD $955
      ZAR R8,610
      CHF FR715
      *
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    • Explorer
    • Basix
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Print Version
Last Modified: 16 Feb 2015
Explore Vietnam
Trip code: TVRR
Validity: 01 Jan 2015 to 31 Dec 2015
Get a taste of adventure in Vietnam. Travel from French-influenced Hanoi to heaving Ho Chi Minh City on a journey that takes in a whole range of Vietnam's most intriguing sights. Explore the countryside around Hue by bicycle and bask on Nha Trang's perfect beaches. Jam-packed with memorable experiences, this is a grassroots adventure that will introduce you to the food, culture and people of this fascinating country.
TRIP CHANGES FOR 2015:
From 1st January 2015 this trip will operate with the following changes:
- visiting Halong Bay with a night in a hotel in order to continue to be able to include Halong Bay on a budget trip in the face of rising costs of overnighting on the boat.
- taking an overnight train from Hoi An to Nha Trang instead of the day train in order to give more free time to spend in Hoi An. This means that we will have one less night in Ho Chi Minh city at the end of the trip.
- boat trip in Nha Trang will be an optional activity based on feedback that travellers would like more free time for their own activities there.
- As we will only have 1 day in Ho Chi Minh and from feedback that the activity is not enjoyed by all pax, the Cu Chi Tunnels Urban Adventure will be available as an optional activity.
- to bring this trip in link with the global Basix style, daily breakfasts are no longer included.
Table of Contents
StyleImportant notesEmergency contact
ThemesGroup sizeEmergency funds
MapYour fellow travellersVisas
ItinerarySingle travellersIssues on your trip
Also available to purchaseAccommodationWhat to take
We also recommendMeals introductionHealth
Itinerary disclaimerMealsSafety
Culture shock rating TransportTravel insurance
Physical ratingGroup leaderResponsible Travel
Included activitiesJoining point A couple of rules
Optional activitiesJoining point instructionsThe Intrepid Foundation
Money ExchangeArrival complicationsResponsible Travel projects
Spending moneyFinish point Carbon offset
TippingFinish point descriptionFeedback
Departure taxFinish point instructions
Style
Basix
  • The best value journeys on the planet! On a Basix trip you can expect amazing experiences, but none of the inclusions that you may not want. Which means budget (1-2 star) accommodation, plenty of free time, activities that are optional and the freedom to choose meals to suit your budget. On some trips you may be camping and required to set up your own tent. You'll also have access to a group leader to offer advice and help you uncover the region's hidden gems. On a Basix journey, the way you travel is all a part of the adventure. Depending on the destination and the itinerary, you could find yourself travelling on anything from a donkey to a bus or a private safari vehicle. These trips are ideal for first-time travellers seeking fun and independence with the support of a group leader. They're also ideal for independent travellers looking to make the most of their travel time with minimum hassle and maximum experiences.
Themes
Explorer
Map
Explore Vietnam
Itinerary
Day 1 Hanoi
Xin chao! Welcome to Vietnam.
Your adventure begins with a welcome meeting at 6pm on Day 1.
Please look for a note in the hotel lobby or ask the hotel reception where it will take place. If you can't arrange a flight that will arrive in time, you may wish to arrive a day early so you're able to attend. We'll be happy to book additional accommodation for you (subject to availability). If you're going to be late, please inform the hotel reception. We'll be collecting your insurance details and next of kin information at this meeting, so please ensure you have all these details to provide to your leader.
The capital of Vietnam is a charming city with a population of over six million. Hanoi is famous for its beautiful lakes, shaded boulevards, verdant public parks and its thriving Old Quarter, which is an architectural museum piece with blocks of ochre buildings retaining the air of a 1930s provincial French town. As Vietnam develops to compete with other South-East Asian countries, the beautiful Hoan Kiem Lake reflects the contrasts of modern office buildings, old Buddhist temples and the tangle of ancient streets in its still surface.
Accommodation
Hanoi Legacy hotel (formerly An Hung Hotel) or similar (1 nt)
Day 2 Halong Bay
Travel by private minibus to the spectacular World Heritage site of Halong Bay (approx 4 hrs).
Halong Bay is a breathtaking secluded harbour with 2,000 limestone islands rising from the emerald waters of Bac Bo Gulf. One of Vietnam's most scenic regions, this area of about 1,500 sq km is dotted with innumerable beaches and grottos, created over thousands of years by waves and wind.
Board our boat and cruise the breathtaking bay with its limestone karsts rising from the clear emerald waters. We enjoy a sumptuous seafood lunch on board, explore some of the limestone caves in the area and go swimming during the warmer months.
Stay overnight in a hotel in Halong City (Bai Chay).
Included Activities
  • Halong Bay - Boat cruise
Accommodation
Entity hotel, Halong or similar (1 nt)
Day 3 Hanoi/Overnight Train
Take a bus back to Hanoi (approx 3.5 hrs).
Head out on a walking tour of the Old Quarter with your leader.
Board an overnight train bound for Hue (approx. 12 hours). Although conditions are basic, overnight trains are a true Intrepid experience and the best way to travel long distances with the locals. Sleeper trains typically have four berth compartments (occasionally six berth depending on seasonal variations and group configuration), which have bench seats that convert into sleeping bunks. A sheet, pillow and blanket are provided, although some travellers prefer to bring their own sleeping sheet. On occasion, passengers of different genders will be required to share a compartment and there will be occasions where you'll be sharing with local travellers or travellers who are not part of your group. Most trains have a dining carriage serving simple food, but some travellers take the opportunity to stock up on fresh bread, cheese and fruit prior to departure.
Accommodation
Overnight sleeper train (1 nt)
Day 4 Hue
As the former imperial capital of Vietnam, Hue holds the treasures of Vietnam's royal past and is a curious mix of bustling streets and tranquil settings.
Packed with historic monuments, Hue is also perfectly located to explore the surrounding countryside, which features stunning scenery, quaint villages and the peaceful Tam Giang Lagoon.
Hue is Vietnam’s former royal capital and its cuisine is considered by many Vietnamese as the best in the country. Hue’s cuisine is influenced both by its imperial heritage (small dishes and a focus on aesthetic presentation) as well as its strong Buddhist heritage, reflected in the high proportion of vegetarian restaurants in the region.
The bustling Dong Ba Market offers a plethora of goods and foods to see and sample, and it's a good place to try some of the specialities that graced the Nguyen emperors' banquet tables, such as the banh khoai, a royal rice cake.
Mount local ‘shopping’ bikes and cycle down to the riverside
Place the bikes on board a ‘Dragon Boat’, and enjoy a cruise up the Perfume River to visit the Thien Mu pagoda
Choose to either cycle back into town from here, approximately 8km, or staying on the boat to head back down river to the Citadel
Spend a couple of hours exploring Hue’s massive walled citadel and the Forbidden Purple Palace enclosed within
Perhaps cycle out to one of the Royal tombs such as the tomb of Emperor Tu Duc, one of the best remaining examples of its kind
Alternatively, set off on an optional motorcycle tour of the sights in Hue and some surrounding villages.
Accommodation
Victory Hotel Hue or similar (1 nt)
Days 5-7 Hoi An/Overnight Train
Recently declared a World Heritage site, Hoi An is being beautifully restored and preserved. Known as Faifo to early western traders, it was one of South-East Asia's major international ports during the 17th, 18th and 19th centuries. Today, parts of Hoi An look exactly as they did more than a century ago and it retains the feel of centuries past, making it the sort of place that grows on you the more you explore it.
It's also a shopping mecca – with much to browse and buy. Choose from original paintings, handcrafted woodwork, ceramics, embroidery, lanterns and more. Hoi An has also become famous for its tailoring, with a great variety of fabrics and tailors to choose from. Bring your favourite piece of clothing or even just a picture, and you'll be able to have it copied.
You have time here to explore the beautifully restored and preserved Chinese shop houses, enjoy the vibrant and busy market, visit Cua Dai Beach, cycle to the rice fields and browse the array of art galleries.
With lantern-lit streets, vibrant markets, skilled tailors, artisan shops, ancient houses, colourful temples and beautiful smiles, Hoi An is a Vietnamese wonderland.
Late evening on Day 7 board your next overnight train to Nha Trang (approx 8 hours).
Included Activities
  • Hoi An - Ancient town
Accommodation
Hai Yen hotel or similar (2 nts), Overnight sleeper train (1 nt)
Days 8-9 Nha Trang/Overnight Train
Arrive in Nha Trang around 7am and transfer to your hotel.
Once referred to as the 'Cannes of the Orient', Nha Trang's sandy palm-lined beach and island-dotted bay still make an idyllic picture, and a cosmopolitan feel prevails in the town itself.
Nha Trang is a charming town on Vietnam's southeast coast with pristine beaches, consistently good weather, a vibrant nightlife and excellent diving.
Two full days to catch some rays, swim, snorkel and pig out on freshly caught seafood. Then it's back on the Reunification Express for one last ride (approx 7 hours).
Accommodation
Oriole hotel Nha Trang or similar (1 nt), Overnight sleeper train (1 nt)
Days 10-11 Ho Chi Minh City
Arrive very early (approx 4am) and transfer to our hotel.
Formerly known as Saigon, Ho Chi Minh City is characterised by a vast array of sights and sounds, and is a fascinating blend of old and new, East and West. The huge number of people rushing about their daily lives in Vietnam's largest city gives it a dynamic atmosphere and the French influence is evident in the excellent baguettes and coffee on offer. Much of city life takes place on the busy streets lined with shops, stalls and vendors, who have their wares spread out on the footpath and sell everything from soup to sophisticated electronics.
As we only have limited time here it is well worth booking additional nights to explore.
If you have extra time in Ho Chi Minh City ensure you make a visit to the Reunification Palace - formerly known as the Presidential Palace, it was the site of South Vietnam's surrender in April 1975, and the War Remnants Museum - originally opened in September 1975, it displays old military equipment and other related items from the Vietnam War. In the courtyard you'll find some larger exhibits including a F5A fighter and a UH1-Huey helicopter
Quite a contrast to its more sedate northern counterpart, the city's food is spicier, sweeter and more varied, with an abundance of great restaurants to choose from for our evening meals or take to the streets to tackle the culinary delights of the street food stalls.
The Cu Chi Tunnels are an interesting day trip nearby - ask your leader to book you an Urban Adventure to visit.
Our trip ends on Day 11.
Accommodation
Saigon Royal Hotel or similar (1 nt)
Also available to purchase
For many of our trips we have other services or experiences that are also available to purchase to extend your trip or to make your holiday a little easier. Below is a list of other travel products you can purchase in conjunction with this trip.
  • TVRR single supplement (TVRR)
We also recommend
If this trip is not quite right for you, cast your eye over these alternatives:
  • Vietnam Discovery (TVRN)
  • Explore Indochina (TVRKC)
Itinerary disclaimer
Occasionally our itineraries are updated during the year to incorporate improvements stemming from past travellers' comments and our own research. The information given in this itinerary may be slightly different to that in the brochure. It's very important that you print and review a final copy of your Trip Notes a couple of days prior to travel, in case there have been changes that affect your plans. For the latest updated Trip Notes please visit our website: www.intrepidtravel.com
Please note that while we operate successful trips in this region throughout the year, some changes may occur in our itineraries due to inclement weather and common seasonal changes to timetables and transport routes. This can happen with little notice so please be prepared for modifications to the route.
Culture shock rating

Expect some culture shock. You'll be exposed to signs of poverty and access to services may be sporadic. The food will be quite different to home and English speakers harder to find. Respecting the local culture will make it easier to fit in and really experience the location.
Physical rating

Some easy physical activities included in your trip. No physical preparation is required to make the most of the journey.
Included activities
Included activities are listed in the day-to-day itinerary, all other activities are optional and at your own expense. If you choose not to participate in the included activities on this itinerary, the cost will not be refunded.
Optional activities
A selection of optional activities are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only. Prices are approximate and are for entrance only and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability and it may not be possible to do all the activities listed in the time available at each destination.
Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. This means that it is possible that you may find the same activity cheaper with another operator on the ground, however we cannot vouch for the safety or quality of that operator. Activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with booking these activities. The decision to partake in any activity not listed is at your own discretion and risk.
The receipt of commissions or kickbacks in exchange for recommending particular shops or services is ingrained in the culture of the tourism industry. Rather than turning a blind eye to this unavoidable issue in some areas, Intrepid has established a centralised fund whereby contributions from recommended suppliers are collected and distributed back into the business. Intrepid aim to provide the best value trips in the market, and this fund assists in keeping operating costs and trip prices low to you.
A priority in establishing this fund is that the experience of our traveller - you - is not compromised in any way. Please let us know via the feedback form completed after your trip if we are successfully meeting this objective.
Money Exchange
The official currency of Vietnam is Dong (VND).
The local currency is Vietnam Dong (VND), but US dollars are also accepted. It is almost impossible to change VND into US dollars without a flight ticket showing your onward destination.
Only change money at official money exchange counters with a clear sign showing this status. Illegal exchange places like gold shops may offer a higher rate you may risk losing your money.
Credit cards are becoming more widely accepted, but outside main centres you may find cash the only acceptable currency. It may be difficult to cash travellers’ cheques.
ATMs are widely available in major cities and tourist areas.
You can have funds transferred to Vietnam via international money transfer companies like Western Union or Moneygram.
Spending money
Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Please consider your own spending habits when it comes to allowing for drinks, shopping, participating in optional activities, and tipping. Please also remember the following specific recommendations when planning your trip.
Tipping
If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. Although can be difficult to source we advise you to carry small notes of local currency each day to make tipping easier.
The following amounts are per person suggestions based on local considerations and feedback from our past travellers:
Restaurants: Local markets and basic restaurants - round your bill up to the nearest US$1. More up-market restaurants we suggest 10% to 15% of your bill.
Local guides: Throughout your trip you may at times have a local guide in addition to your tour leader. We suggest US$2-US$3 per day for local guides.
Drivers: You may have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group, however we suggest US$1-US$2 per day for drivers.
Your Tour Leader: You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline US$2-US$4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
In total, we recommend you budget approx US$5-US$10 per day of your trip to cover tipping.
At your group meeting on Day 1 your tour leader will discuss with you the idea of running a group tipping kitty, whereby everybody contributes an equal amount and then your tour leader pays the tips while keeping a running record of all monies spent (except restaurant tips). The record can be checked at any time and any money remaining at the end of the tour returned to group members. This is often the easiest way to avoid the hassles of needing small change and knowing when and what is an appropriate amount to tip.
Please don't tip with coins, very small denomination notes, or dirty and ripped notes. This is regarded culturally as an insult
Departure tax
All departure taxes should be included in your international flight ticket.
Important notes
TET:
Tet is Vietnam's New Year festival, held annually in late January or early February based on the lunar calendar. While this can be a fascinating time to travel and experience this event, expect some shop closures and busier than usual local transport. Opening hours at some tourist sites may also be affected or closed. Although we make all reasonable efforts to avoid disruption, a flexible approach from the traveller is appreciated.
WET SEASON:
During the rainy months (approx. June to October), our mode of transport can be changed at short notice due to weather conditions.
DAY ROOMS & EARLY CHECK IN:
Please note we only include day rooms on Day 10 in Ho Chi Minh City. Rooms are provided for shared group use after the overnight train journey. We have some days where we arrive at our destination before check in time and as this is a budget tour a day room is not always included. Your leader may be able to assist you in booking a room for your use (depending on availability) until our group rooms become available for an additional charge. Please talk to your leader at the Group Meeting if this is a service you would like to request.
OVERNIGHT SLEEPER TRAINS:
Compartments will be 4 berth to 6 berth depending on seasonal variations and the group configuration. We aim to secure 4 berth compartments where possible. 6 berth compartments have bench seats that convert into sleeping bunks. A sheet, pillow and blanket are provided, although some travellers prefer to bring their own sleeping sheet. On occasion, passengers of different genders will be required to share a compartment and there will be occasions where you'll be sharing with local travellers or travellers who are not part of your group. Most trains have a dining carriage serving simple food, but some travellers take the opportunity to stock up on fresh bread, cheese and fruit prior to departure.
Group size
Maximum of 16 travellers per group.
Your fellow travellers
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part.
Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. However you can download Intrepid's FREE Meet Up app to chat with your fellow travellers before your trip. Meet up, discuss your upcoming trip and share the excitement of planning for your adventure. For more information visit: www.intrepidtravel.com/meetup
Single travellers
Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Trip Notes. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own accommodation (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.
A single supplement is available on this trip. On the following nights a single room is not available:
Day 3 Overnight Train
Day 7 Overnight Train
Day 9 Overnight Train
Accommodation
Overnight sleeper train (3 nts), Hai Yen hotel or similar (2 nts), Victory Hotel Hue or similar (1 nt), Hanoi Legacy hotel (formerly An Hung Hotel) or similar (1 nt), Entity hotel, Halong or similar (1 nt), Oriole hotel Nha Trang or similar (1 nt), Saigon Royal Hotel or similar (1 nt)
OCCASIONAL ALTERNATIVE ACCOMMODATION
The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances.
TWIN SHARE / MULTI SHARE BASIS
Accommodation on this trip is on a twin/multishare basis. Please note there may be times where facilities will be shared rather than ensuite and rare occasions when you share a room with passengers travelling on different Intrepid trips than your own.
CHECK-IN TIME
Throughout the trip we request that our hotels prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination.
PRE/POST TRIP ACCOMMODATION
If you've purchased pre-trip or post-trip accommodation (if available), you may be required to change rooms from your trip accommodation for these extra nights.
WINDOWLESS ROOMS:
Some hotels in Vietnam have windowless rooms, or windows that don't necessarily have a view. This is often due to high population density in large cities, however local building standards also don't require rooms to have windows. We do request rooms with windows, however they aren't always available.
Meals introduction
While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. On our camping trips we often cook the region's specialities so you don't miss out. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.
Meals
1 Lunch
Budget for meals not included:
USD 200.00
Transport
Overnight sleeper train, Public bus, Private vehicle, Private Bus, Private minibus, Train
LONG TRAVEL DAYS
There are some long travel days and some of the transport can be quite cramped and without air-conditioning.
Group leader
All Intrepid group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders.
Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you were interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.
Joining point
Hanoi Legacy Hotel (formerly An Hung Hotel)
01 Ngo Gach st,Hanoi
Hanoi
VIET NAM
Phone: +84 39290704
Fax: +84 39290704
Joining point instructions
An arrival transfer from the airport is available - enquire with your agent. Please advise your flight arrival details at least 14 days prior to your departure.
If you have pre-booked an airport transfer you will be met on as you exit the Customs Hall by a transfer representative holding an Intrepid sign with your name on it.
If you cannot find your transfer representative, or if your flight is delayed, please call our hotline at +84 903 117 770. Additionally please proceed the Information Counter, your driver will wait here if you do not meet upon arrival.
Please note that neither the driver nor any representative should ask you for additional payment.
Metered taxi ranks are available outside the airport entrance. Go out of the customs hall and walk through the airport exit gates A4 and A5 on level 1, you will find Noi Bai Airport taxis (+84 4 3886 8888) readily available outside. Noi Bai Airport taxi drivers wear yellow uniform shirt. Taxi fare to your hotel in town will cost approx. US$14 (VND230,000) in total which. Please note these taxis are not on meter - but generally charge per trip. Please AVOID taxi touts who tell you that they have a metered taxi parked outside the airport.
Normal check in time at the hotel is after 13:00 hrs.
Arrival complications
We don't expect any problems (and nor should you) but if for any reason you are unable to commence your trip as scheduled, please refer to the emergency contact section below for who to contact depending upon your starting location.
No refund is available on missed transfers or portions of your trip owing to a different flight arrival or delayed flight arrival. Any additional cost incurred in order to meet up with your group is at your own expense.
Finish point
Saigon Royal Hotel
12 D Cach Mang Thang Tam Street, Ben Thanh District .1
Ho Chi Minh
VIET NAM
Phone: +84 0838294846
Fax: +84 0838225346
Finish point description
Located near Ben Thanh Market, Saigon Royal Hotel consists of 37 rooms and is close to Zen Plaza, Tao Dan Park, and Mariamman Temple. In addition to a restaurant, Saigon Royal Hotel features a 24 hour reception, laundry service, coffee shop/café with complimentary wireless Internet access. Rooms include private bathrooms, television with cable channels, WiFi, refrigerators, and air conditioning. Check in time is from 2pm
Finish point instructions
A departure transfer from our hotel to the airport is available if arranged at the time of booking, transfers cannot be arranged during the trip. Please advise your flight arrival details at least 14 days prior to your trip start date. If you plan to stay longer, this departure transfer can only be offered in conjunction with post-tour accommodation booked through Intrepid.
A metered taxi from the hotel to the airport should cost approximately US$7 (VND 120,000) and take around 30 minutes (depending on traffic).
If you have booked a post trip airport transfer, please ask your leader to confirm with our local operator the time of departure and meeting place. If you have any problems please call our hotline at +84 903 117 770.
Check-out time from the hotel is 12 noon. If you are departing later in the day or evening, you can arrange for luggage storage at the hotel.
Emergency contact
In the case of a genuine crisis or emergency, Intrepid's Vietnam Office can be reached on Tel: +84 903 117 770. For all other enquiries please contact our Reservations department which is open 24 hours, 6 days per week (excluding Sunday). For further contact details please use the following page:
Emergency funds
Please also make sure you have access to an additional US$500, to be used when unforeseen incidents or circumstances outside our control (eg. a natural disaster, civil unrest or an outbreak of bird flu) necessitate a change to our planned route.
Visas
Visas are the responsibility of the individual traveller. The visa requirements for your trip vary depending on where you are from and where you are going. As a general rule most countries expect that you will have at least 6 months' validity on your passport. On arrival visitors may be asked to present return tickets and evidence of means to cover your intended stay.
We keep the following information up to date as much as possible, but rules do change - it's important that you check for yourself. Residents from other countries must consult the relevant embassies or your travel agent.
VIETNAM:
Australia: Yes - in advance
Belgium: Yes - in advance
Canada: Yes - in advance
Germany Yes - in advance
Ireland: Yes - in advance
Netherlands: Yes - in advance
New Zealand: Yes - in advance
South Africa: Yes - in advance
Switzerland: Yes - in advance
United Kingdom: Yes - in advance
USA: Yes - in advance
When obtaining your visa you should allow 3 weeks for processing, the cost is approximately US$60 to US$100. Check with your embassy or consulate for further details. Some nationalities are exempt from requiring a visa if their stay is less than 15 days, but if you are planning on staying in Vietnam for longer than 15 days you will need to obtain a visa extension in advance.
Keep the customs and immigration form you receive on arrival, as you need it to complete exit formalities on departure.
If your visa application asks for a point of contact, please write: Intrepid Vietnam 57A Nguyen Khac Hieu St, Hanoi, Vietnam Ph +84 4 3715 0996.
Most nationalities do not require a letter of invitation for Vietnam but if you do need one, please contact your sales agent for more information.
Issues on your trip
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
What to take
What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking you should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage, although you won't be required to walk long distances with it (max 30 minutes).
Most travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.
You can find Intrepid's Ultimate Packing List on our website. It should be used as a guide only and isn't intended to be a complete packing list.
WATER BOTTLE:
Consider bringing your own water bottle to refill along the way. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion ends up in limited landfill or discarded in waterways and natural environments. Although it can be difficult to avoid bottled water when travelling, please consider water purification techniques such as iodine or micropur and use the water dispensers which are provided at some of our accommodation. When unable to avoid bottled water it is better to buy the largest available and distribute into your smaller bottle for the day.
Health
All Intrepid travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid reserves the right to exclude them from all or part of a trip without refund.
You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip. For legal reasons our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.
DENGUE FEVER:
Rare instances of dengue fever have been reported in this region. This virus is transmitted by mosquitoes. There is no vaccination against it, but there are preventative measures that you can take such as wearing long clothing and always using repellent. Please note that this mosquito is most active during daylight hours however care should be taken at all times.
Safety
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trip.
We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, air tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.
Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your group leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.
For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:
FIRE PRECAUTIONS:
Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms.
BALCONIES:
Some hotel balconies don't meet UK standards in terms of the width of the balcony fence being narrower than 10cm.
TRAFFIC AND DRIVING ON THE OTHER SIDE OF THE ROAD:
Depending on where you come from please note that drivers in this part of the world may drive on the opposite side of the road from what you are used to. Look both ways before crossing any road. Traffic can be a little more chaotic than you might be used to at home. Be aware!
SEAT BELTS:
Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts.
PETTY THEFT AND PERSONAL SAFETY:
While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.
MOTORBIKE BAG SNATCHING:
Be particularly aware of motorbike bag snatching, especially in the bigger cities, such as Ho Chi Minh City.
SWIMMING POOLS:
You may stay at hotels with unfenced pools and no life guard on duty.
WATER SAFETY:
Take care when taking part in any activities in the ocean, river or open water where waves and currents can be unpredictable. It is expected that anyone taking part in water activities are able to swim and have experience in open water. All swimmers should seek local advice before entering the water.
LIFE JACKETS:
While life jackets are generally available on water craft, there may be occasions where they are not provided and child size life jackets are not always readily available. If travelling with children and this safety issue concerns you we will be able to advise alternative methods of transport (where available) for you to travel to the next destination. You can choose to travel independently for this leg of the journey. This would be at your own expense.
Travel insurance
Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.
When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.
If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.
Please go to our website for links to various travel insurance providers:
Responsible Travel
We believe strongly in low impact or rather positive impact tourism. Broadly speaking this means that we try to minimise the negative aspects of tourism on the local cultures and environments that we visit and highlight the positive aspects. Please visit our website for further details and suggestions on how you can be a responsible traveller:
LOCAL DRESS:
Dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees by wearing sleeves and long trousers. Loose, lightweight, long clothing is both respectful and cool in areas of predominantly hot climate. In many rural areas women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong.
A couple of rules
Illegal drugs will not be tolerated on our trips. Possessing or using drugs not only contravenes the laws of the land, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for Intrepid travellers. Intrepid's philosophy of travel is one of respect towards everyone we encounter and in particular, the local people who make our destinations such special places. The exploitation of prostitutes is completely contrary to this philosophy. Our group leader has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.
Everyone has the right to feel safe and secure on their trip. We don’t tolerate any form of sexual harassment at Intrepid, either between passengers or involving our leaders or local operators. Sexual relationships (consensual or otherwise) between a leader and a passenger are unacceptable. If you ever feel another person is behaving inappropriately please inform us immediately by contacting the emergency contact number detailed in these trip notes.
The Intrepid Foundation
Since Intrepid Travel commenced operating in 1989 we've been committed to giving something back to the communities we visit. One way has been through our support for local humanitarian, development and conservation projects. Many of our travellers want to contribute something too. Whilst it is often tempting to give hand-outs to those less fortunate, this has the potential to promote a culture of begging and dependency. Handouts are not a sustainable way for individuals or communities to live. That’s why we established The Intrepid Foundation – to make it easier for travellers wishing to give back to communities in an effective and meaningful way.
The Intrepid Foundation is a not-for-profit fund offering a selection of excellent grassroots organisations which you can contribute to. All donations to The Intrepid Foundation will be matched by Intrepid Travel dollar for dollar (up to AU$5,000 per donor and a total of AU$400,000 for all donors in each financial year). And every cent gets there as Intrepid Travel pays for all the administration costs. Donating is simple and secure. Please ask your leader for information on the projects we support through The Intrepid Foundation or go to our website:
Responsible Travel projects
Organisations and projects currently supported by The Intrepid Foundation in Vietnam include:
* The Blue Dragon Children's Foundation works in northern and central Vietnam with the most vulnerable children: street kids, children with disabilities, children from rural families living in extreme poverty, and victims of human trafficking and slavery. Their primary aim is to rescue kids from danger, reunite them with their families when we can, and provide all the services needed for recovery and growth.
* Children's Hope in Action (CHIA) provides vital health and disability programs and educational services to vulnerable families in Hoi An and surrounding rural areas. CHIA’s holistic Special Education program facilitates the social, physical and intellectual development of children who have motor disabilities and little, or no intellectual impairment.
* Cuc Phuong National Park's conservation programs - we're currently supporting the Turtle Conservation Centre (TCC), which has specialised breeding and holding facilities for more than 600 turtles representing around 15 of Vietnam’s 23 native species. In addition to providing educational activities and raising public awareness, a major focus of the TCC’s work involves training of wildlife protection officers.
* The KOTO Saigon Training Centre provides training in life skills and hospitality to former street children. Trainees at the Saigon centre will go on to work at KOTO's restaurant in the city (to open in 2011). Travellers may also visit the KOTO restaurant in Hanoi, which also provides training opportunities for disadvantaged youth and great food.
Intrepid Travel also supports the following non-profit organisation:
* The Nguyen Nga Centre (in Quy Nhon City) offers education, training and work placement assistance for disadvantaged people and people with disabilities. Intrepid Vietnam purchases embroidered 'say no to plastic' cloth shopping bags for our travellers and the income to the centre helps to pay their rent.
Carbon offset
Carbon Offset C02-e 187.00 kgs per pax.
Feedback
After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us understand what we are doing well and what we could be doing better. It allows us to make improvements for future travellers.