As an Intrepid employee, there's more to work than the job you do. It's about becoming part of an energetic and diverse global family, with a zest for life and a lust for travel.

We work hard to maintain an environment that hits the right note between professional and fun - because it's our belief that people are more inventive when inspired, more productive when passionate and more resourceful when recognised. And with offices around the world, there's always plenty of opportunities for fun, adventure and career development with Intrepid.

Please be aware that there are unscrupulous agencies and individuals attempting to scam jobseekers using the Intrepid name. All we can do is help you keep your eye out for these fake advertisements on job boards.

If a role is not advertised on this website, it may not be legitimate. Contact us directly and we’ll be happy to check it out for you. As always, please don’t send any personal information to anyone unless you’re sure you have received a genuine job offer.

If you have been affected by this scam, please report it at "https://www.scamwatch.gov.au/

Current employment opportunities

Travel Support Specialist – Brixton, London, UK

 

Join a dynamic team in the leading global Adventure travel company; inspire, support and prepare customers throughout their pre-travel experiences and become integral in the rapidly growing business in the UK and Europe. Your mission - should you choose to apply for it - is to achieve and exceed customer feedback and response time targets, maintaining a high degree of accuracy, and never ceasing to delight our customers. If you have an appetite for travel, are driven by providing great service, and love talking to people, then we want to hear from you.

 

Download job description

 

To apply, please email your CV to ilovemondays@intrepidtravel.com

 

 

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Gecko’s, and many more. PEAK DMC opened its newest company in Kyoto, Japan in early 2017.

The Senior Account is a key role on the local DMC management team, reporting to the General Manager Japan.  The position is responsible for managing the financial, system and management accounting function for PEAK DMC Japan to meet the requirements of the General Manager, PEAK DMC Global and regulatory authorities within Japan.

To the successful candidate, we not only offer a relaxed working environment, there are a range of benefits that we enjoy.  Read more here

To apply, view the job description and email your CV, and covering letter to jo.crisp@peakdmc.com

Applications will be accepted until 30 June 2017.

We will be assessing applications as they are received. Don’t hesitate apply today!

Due to the amount of applications we receive, only shortlisted candidates will be contacted.

We are looking for an enthusiastic individual to join the Private Groups Team and to help take this exciting part of the business forward. 

Our team looks to provide unique, experience rich travel for our industry/ specialist partners as well as private departures for our Intrepid travellers.

The ideal candidate will have;

  • Proven sales record
  • Product and/or post sale customer services experience
  • Personal or professional travel experience in multiple destinations in which Intrepid operate

We currently have one part time role available – for more information on the role please view the job description

To apply please send a copy of your CV and a cover letter, detailing your experience and interest in the role, to joanna.reeve@intrepidtravel.com.

PEAK Destination Management Company is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Gecko’s, and many more. PEAK DMC opened its newest company headquarters in Kyoto, Japan in early 2017. Part of the Intrepid Group, we are a global leader in sustainable experience-rich travel. We specialize in small group adventure tours and annually carry over 250,000 visitors to more than 100 countries. The company is privately owned with headquarters in Australia and offices around the world.

 

The Purchasing and Reservations Coordinator assists in researching service providers and negotiating contracts with operators (hotels, transport, activity providers, restaurants etc); making logistical arrangements for PEAK DMC groups and individual travellers in the region; setting trip budgets and preparing new trip itineraries and pricing them.

To apply, view the job description and email your CV, and completed application questions, to jo.crisp@peakdmc.com

Applications will be accepted until 30 June 2017.

Applications will be assessed as they are received. Don’t hesitate apply today!

Due to the amount of applications we receive, only shortlisted candidates will be contacted.

We are looking for an Integration Architect to join our Tech Services team. The Integration Architect will be responsible for the design of integration architectures using an Enterprise Service Bus (ESB), software development, and mapping the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.

Working in an agile environment, this role requires working collaboratively to contribute to achieving the team’s business outcomes, taking into account performance, usability, and stability of new and existing enterprise systems.  This role works closely with development teams, product owners, business analysts and users to deliver software development outcomes.

To apply, view the job description and email your CV, to business.systems@intrepidtravel.com.

Applications will be accepted until 19 June 2017.

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Geckos, and many more.

PEAK DMC will commence operations in Central America from 1st January 2018, operating across 8 countries. In preparation for our launch, we are now recruiting for a talented, motivated and commercially astute Assistant Purchasing & Reservations Manager to join the team at our Mexico office to be opened in Mexico City.

The Assistant Purchasing & Reservations Manager will lead the sourcing, contracting and booking of suppliers across Mexico, ensuring the best possible value and service for our Brands; as well as assisting to build a competent and passionate reservations team in Mexico.

To the successful candidate, we not only offer a relaxed working environment, there are a range of benefits that we enjoy.  Read more here.

To apply, view the Job Description alongside our Company Values; then fill in this Application Form and send via email along with your CV to bradley.johndavis@peakdmc.com.

Applications will be accepted until 5th July 2017.

We have a great new opportunity for an experienced Reporting Analyst with an eye for detail, sense of curiosity and a passion for both travel & numbers to join our growing Commercial team.

This role will primarily provide support to our Commercial Analytics Manager as we continue to build our reporting & intelligence capabilities across the Group.  It’ll also be responsible for the overview and support of our awesome Sri Lanka based reporting and analysis crew.

 

To apply, view the Job Description and email your CV, to kristi.dobson@intrepidtravel.com

Applications will be accepted until 30 June 2017.

The Global DMC Sales Development Specialist is responsible for delivering sales performance and consistency of the DMC sales teams globally. This will be achieved through design, implementation and administration of training to deliver consistent sales procedures and service levels as well as upskilling sales teams to better service inquiry across multiple channels in all PEAK DMC's globally. Supporting the global DMC sales team to achieve our growth goals, you will have an ongoing responsibility of measuring, reporting on and improving overall performance against key sales metrics through developing training, evolving sales processes and mentoring DMC sales teams to achieve business requirements in these areas.

This role will work closely with the sales team leaders in each DMC as well as the global DMC sales team to design and deliver training solutions to meet the needs of the global business and our changing customer types.

Your application should include an up to date CV along with a cover letter outlining both why you will succeed in this role and why you are a good fit for our company culture.

To apply, view the Job Description and email your CV, to aaron.hocking@peakdmc.com

Applications will be accepted until 4th July 2017.

The PEAK DMC Global Sales and Marketing Coordinator supports the generation of enquiries to the greater PEAK Destination Management Company network through the production and management of content, engaging new and existing customers and supporting the global DMC sales team.

Working in conjunction with the GM Global Sales, this role will be responsible for execution of the PEAK DMC marketing plan including managing content on PEAK DMC digital assets, creation of both offline and online marketing content, maximising communications with new and current customers and providing general administration support to the global DMC sales team and external partners to achieve our overall business goals.

Your application should include an up to date CV along with a cover letter outlining both why you will succeed in this role and why you are a good fit for our company culture.

To apply, view the Job Description and email your CV, to aaron.hocking@peakdmc.com

Applications will be accepted until 7th July 2017.

Current Leader opportunities

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Gecko’s, and many more. PEAK DMC will open its newest company in Kyoto, Japan in early 2017.

If you are passionate about travel and exceeding traveller’s expectations join us as a Group Tour Leader. Group Leaders ensure the successful operation of each trip with particular reference to the health, safety, and overall experience of our travellers.

To apply, view the Description of Services and email your CV, and a completed Leader Services Questionnaire, to jo.crisp@peakdmc.com

Applications will be accepted until 04 July 2017.

Applications will be assessed as they are received. Don’t hesitate express interest today!

Due to the amount of interest we receive, only shortlisted candidates will be contacted.

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Geckos, and many more.

PEAK DMC will commence operations in Central America from 1st January 2018, operating across 8 countries. In preparation for our launch, we are inviting expressions of interest from individuals wishing to become service providers for PEAK Central America as Group Leaders.

To express interest, read the Description of Services and our “What Does it Take to be a Group Tour Leader?” document. Then, send your CV and a completed Leader Services Questionnaire to bradley.johndavis@peakdmc.com.

Applications will be accepted until 14 September 2017.

Applications will be assessed as they are received. Don’t hesitate, express interest today!

Due to the amount of interest we receive, only shortlisted providers will be contacted.

As part of the Intrepid Group PEAK DMC is the operator for the vast majority of tours operated for such brands as Intrepid, Peregrine, Gecko´s, The Family Adventure Company and many more.

We provide quality small group adventure holidays throughout the entire Europe, both scheduled and tailor-made and sustainably operated.

Your responsibility as a tour leader will be leading groups of up to 16 customers on trips with a duration of one to three weeks to the most captivating destinations in more than thirty countries in Europe – from Portugal to Finland, from Ireland to Greece.

Our season starts in April and finishes around October.

Responsibilities include:

  • Day-to-day running of our trips according to itinerary and budget
  • Constantly show high levels of customer service to our guests
  • Support PEAK DMC in enhancing the tours we operate
  • Fulfil administrative requirements in a timely manner
  • And many more…

Requirements:

  • European Union passport or EU residency permit for the entire EU (residency in the UK only is NOT sufficient)
  • Customer Service Experience
  • Basic computer skills including Email, Word and Excel
  • Fluency in English and at least one other local language (the more the better)
  • Travel experience in the region to be employed
  • All applicants must have a valid senior first aid certificate before starting to work with us.

Regions we are searching tour leaders for:

  • Spain/Portugal/Morocco
  • Italy
  • Greece
  • Central and Eastern Europe, Balkans, Baltics
  • Limited numbers for Ireland, Scandinavia and France

This offer is for part-time and seasonal full-time employment.

We are looking for part-time leaders for the period of mid-August until early-October or any shorter period in between. For full-time positions (April to October 2018) job interviews will be done from November 2017 onwards.

Interviews for part-time positions are starting now.

If you are a mature, highly motivated, organised, outgoing and adventurous person with excellent communication and leadership skills, we want to speak with you!

 

To apply, view the Job Description and fill in the Group Leader Application Form and send via email along with your CV to europe.employment@peakdmc.com

Applications will be accepted until 30th July 2017.

CVs which are sent without the application answers will be disregarded. Applications are processed immediately, so don´t wait!

Our Team

We're incredibly proud of our small family of staff who each bring their unique skills and experience to our talent pool. In Intrepid offices around the world, you'll find dedicated, hard working people, who are passionate about what they do and thrive in a fun, positive team environment.

Here are just a few ways you might forge out a career with Intrepid:

Become a Travel Specialist

Our specialist travel advisors have an abundance of experience, a wealth of knowledge and a passion for amazing adventures. If you've racked up your fair share of passport stamps, come from a background in travel or simply have a thirst for adventure and sensational people skills - there might just be a job with your name on it in one of our offices around the world.

Become a Group Leader

Do you want to make a career out of showing your country to the world? Are experienced in group tours or travel? Then it's time to consider a career as an Intrepid Group Leader. Our leaders come from a diverse range of backgrounds and experience, and share our passion for responsible travel. Key attributes such as high-level organisation, problem solving and people skills are essential to ensure you've got what it takes to give Intrepid travellers the most incredible experience.

Join our industry sales team

Are you passionate about travel, skilled at making sales and have great attention to detail? If so, the Intrepid Industry Sales team might be just the place for you. This team are at the heart of our business - its trips, trips and more trips, 24-hours a day! In fact you are almost always on someone's holiday! Servicing the needs of direct sales, wholesale agents and web customers, you could be talking to an agent one minute and emailing a potential holiday-maker in Europe the next. Sound like the right mix of fun and variety for you?

 

Where we are in the world?

Melbourne, Victoria, Australia
It is Melbourne where the Intrepid story began although the team has increased dramatically from the days Darrell and Manch were a two man band working out of their kitchen! This is the biggest Intrepid office in the globe and based in the cosmopolitan CBD. 

Brixton, London, UK
We're moved into the heart of uber cool Brixton! We have a fantastic new space in an old red brick Piano factory within 2 mins of Brixton Tube & Rail Station.   

Petaluma, California, USA
Overlooking the Petaluma River and the hills of Sonoma County this has to be one of the most attractive work environments for Intrepid staff. It was ranked 33rd in the 100 best places to work by the American Outside Magazine.   

Toronto, Canada
Tucked away in Toronto’s fashion district, our Queen St. W office space is truly a hub for adventure. This open space fosters an environment of open communication, collaboration and creativity. The office itself offers a relaxing lounge space, foosball table and two beer fridge’s, meaning there are no shortage of spots to celebrate a big win or a job well done!

 

Our Culture

Working for Intrepid can often be a fairly social affair, like team lunches in Hanoi, yoga sessions in the Beijing office or 'Frock up Fridays' in Melbourne - we always make time to supplement our busy working lives with some fun and frivolity.

The thing that sets Intrepid apart is that all staff are encouraged to be themselves, make suggestions and share their ideas - even the crazy ones. After all, Intrepid Travel was born from a crazy idea two backpackers had while on holiday in Africa!

The Intrepid Foundation

In 2002 we established The Intrepid Foundation, which supports non-government organisations around the world and empowers travellers to positively impact the communities that we visit.   As one of our team, you could make a difference with innovative approaches and ideas that challenge the status quo and contribute to the planet, people, peace, partnerships and prosperity.  Just some of our many projects include funding research on elephant welfare in Thailand, supporting a renewable energy enterprise in India or rebuilding damaged schools in Nepal.

Recruitment process

Office-based hiring process

The job application process with Intrepid is nice and straighthforward. Just a few simple steps and you’re on your way to beginning the adventure of a lifetime.

Application process

Once you’ve identified a vacancy that suits your talents and requirements, please ensure you have your CV ready in an electronic format. Answer some simple questions related to the job you’re applying for and attach both to an email directed to the relevant location

Telephone screening

If you are shortlisted the first stage of the process may involve a telephone call to discuss your CV and career aspirations in more detail. This is also a great opportunity for you to ask any questions you may have about life at Intrepid.

Interview process

Short-listed candidates will then be invited in to meet us in person. The initial interview will be a mix of behavioural and role specific questions and there is the potential for second round interviews to take place.

Selection

The final selected applicant will be given a verbal offer of the position, followed by confirmation in writing. The time frame for placement varies but generally may take between 2-4 weeks.

Benefits

  • Staff Travel Discounts - each permanent full time employee is entitled to a discount off Intrepid trips
  • Employee Assistance Program (EAP) - Intrepid offers an EAP program which provides employees and immediate family members with assistances in times of hardship. We want to ensure our employees are safe and happy inside and outside of work.

 

Training and development

To keep up with the growing needs of the business, we also regularly create new roles and reengineer existing positions - which means we can offer opportunities for multi-skilled members of staff to redefine and grow their roles within the business, or try their hand at something different entirely.

Performance reviews

Reviews are held every 6 months with each office staff member, where issues such as future development, training opportunities and performance are discussed and evaluated. This maintains healthy two-way communication between employees and managers.

Training and study support

At Intrepid, we not only recognise the importance of continued learning and development - we support it. All staff may be entitled to study leave and can apply for financial support for external training programs, short courses or tertiary study.

Internal training

Being an international company, we adopt a blended approach to learning that involves training in a face-to-face ‘classroom’ setting, online training via webinars and virtual ‘classrooms’ where employees from across the globe interact. Regular courses and workshops are also run by both internal staff and professional facilitators, on topics ranging from product specific training to conflict management and customer service.

 

Work Experience

Plenty of people grow up wanting to forge a career in travel - and why wouldn't you? Breathtaking sights, golden sunrises, eye-popping cities… we're inclined to agree that it's the best industry there is! In the interest of helping out the next-gen of travel gurus, Intrepid offers students the chance to do work experience in our Melbourne office.

As we receive a high volume of requests, all students must contact our HR Department, well in advance to be considered. Please email employment@intrepidtravel.com with the following information:

  • Your name, email and phone number
  • The course you are doing
  • Details of how long a placement you need, and likely dates
  • Your area of interest e.g. sales, operations
  • Your skills and experience. What are you really good at?