Timor-Leste FAQ

Is tipping customary in Timor-Leste?

Generally, sit down restaurants don't include service charges within the bill, so feel free to round up the bill or add a small amount as a tip for good service. While tipping isn't mandatory in Timor-Leste, it's important to remember that many service workers receive low wages, and a modest tip will go a long way to show your appreciation.

What is the internet access like in Timor-Leste?

Internet availability isn't widespread in Timor-Leste. You may be able to find internet access in Dili but expect unreliable connections and slower speeds than you're used to.

Can I use my mobile/cell phone while in Timor-Leste?

Mobile coverage is available in some parts of Timor-Leste. Dili generally has better mobile receptivity than other parts of the country, with remote places like islands and mountain villages having less coverage. Ensure you have global roaming activated before leaving home if you wish to use your mobile.

What are the toilets like in Timor-Leste?

You'll have to adjust to different standards of hygiene and sanitation whilst in Timor-Leste. The standard toilet is of the squat variety and this may take some getting used to although western-style toilets can be found in some hotels and restaurants.

What will it cost for a…?

Cup of coffee = US$1-3
Can of beer = US$2.50-5
Street food snack = US$1-3
Dinner in a traditional restaurant = US$5-10

Can I drink the water in Timor-Leste?

Drinking tap water isn't recommended in Timor-Leste. For environmental reasons, try to avoid buying bottled water. Fill a reusable water bottle or canteen with filtered water. Ask your leader where filtered water can be found, some hotels we stay in may have drinking water available. It's also advisable to avoid ice in drinks and peel fruit and vegetables before eating.

Are credit cards accepted widely in Timor-Leste?

Credit cards are generally only accepted by large hotels and western-style restaurants. Everywhere else will only accept US dollars as a form of payment.

What is ATM access like in Timor-Leste?

ATM access is very limited in Timor-Leste, with a single ATM in Dili representing the entire network. Due to an unreliable power supply, it's best not to rely on this ATM for cash. Bring fresh, unmarked US dollars or travellers cheques that can be cashed at some banks in Dili.

Do I need to purchase travel insurance before travelling in Timor-Leste?

Absolutely. All passengers travelling with Intrepid are required to purchase travel insurance before the start of your trip. Your travel insurance details will be recorded by your leader on the first day of the trip. Due to the varying nature, availability and cost of health care around the world, travel insurance is very much an essential and necessary part of every journey.

For more information on insurance, please go to: Travel Insurance

What public holidays are celebrated in Timor-Leste?

Jan 1 New Year's Day
Mar 29 Good Friday
May 20 Independence Day
Aug 15 Assumption
Aug 30 Consultation Day
Sep 20 Liberation Day
Nov 1 All Saints' Day
Nov 12 Santa Cruz Day
Dec 8 Immaculate Conception
Dec 25 Christmas Day

Please note these dates are for 2013. For a current list of public holidays go to: http://www.worldtravelguide.net/east-timor/public-holidays

Do I need a visa to travel to Timor-Leste?

Visas are the responsibility of the individual traveller. The visa requirements for your trip vary depending on where you are from and where you are going. As a general rule most countries expect that you will have at least 6 months' validity on your passport. On arrival visitors may be asked to present return tickets and evidence of means to cover your intended stay.

We keep the following information up to date as much as possible, but rules do change - it's important that you check for yourself. Residents from other countries must consult the relevant embassies or your travel agent.

  • TIMOR-LESTE
    Australia: Yes - on arrival
    Belgium: Yes - on arrival
    Canada: Yes - on arrival
    Germany Yes - on arrival
    Ireland: Yes - on arrival
    Netherlands: Yes - on arrival
    New Zealand: Yes - on arrival
    South Africa: Yes - on arrival
    Switzerland: Yes - on arrival
    United Kingdom: Yes - on arrival
    USA: Yes - on arrival

    An entry visa (of up to 30 days duration) will be issued to valid passport holders on arrival, based on the purpose and period of stay stated by the applicant at the time of entry, and provided entry into Timor-Leste is regarded by local authorities as being for a legitimate purpose. There is a charge of US$30 on arrival at Nicolau Lobato International Airport for an entry visa.

    If travellers can demonstrate that they have a valid reason for extending their stay beyond 30 days in East Timor, an application to extend a visa may be submitted to the Immigration Department of Timor-Leste located at Vila Verde.A visa fee of US$30 is payable on arrival at Dili Airport, and gives a maximum of 30 days entry.