New Zealand FAQ

Is tipping customary in New Zealand?

Tipping isn’t mandatory in New Zealand, however rounding up the bill or leaving spare change is common practice. Restaurant staff, taxi drivers and other service workers welcome tips for good service.

What is the internet access like in New Zealand?

Internet access is widely available in most parts of New Zealand, with internet cafes and Wi-Fi hot spots commonly found in urban areas.

Can I use my mobile/cell phone while in New Zealand?

Mobile phone coverage is excellent in most parts of New Zealand, especially in large cities and urban areas. Remote, rural and mountainous places may have limited to no coverage, so be aware of this before venturing away from the city. Ensure global roaming is activated before leaving your home country if you want to use your mobile.

What are the toilets like in New Zealand?

You'll find western-style flushable toilet in most parts of New Zealand.

What will it cost for a…?

Cup of coffee = 3 NZD
Jug of beer = 12 NZD
Lunch at a cafe = 10-15 NZD
Dinner at a restaurant = 30 NZD

Can I drink the water in New Zealand?

Drinking water from taps in New Zealand is considered safe, unless otherwise marked. For environmental reasons, try to use a refillable water bottle rather than buying bottled water.

Are credit cards accepted widely in New Zealand?

Credit cards are widely accepted by shops, restaurants and cafes in New Zealand. Smaller establishments may only accept cash or require a minimum purchase for credit card use, so be sure to carry enough cash for smaller purchases.

What is ATM access like in New Zealand?

ATMs are commonly found in large cities and regional towns in New Zealand. ATM access will be very limited in remote areas so be aware of this before heading out of the city.

Do I need to purchase travel insurance before travelling in New Zealand?

Absolutely. All passengers travelling with Intrepid are required to purchase travel insurance before the start of their trip. Your travel insurance details will be recorded by your leader on the first day of the trip. Due to the varying nature, availability and cost of health care around the world, travel insurance is very much an essential and necessary part of every journey.

For more information on insurance, please go to: Travel Insurance

What public holidays are celebrated in New Zealand?

Jan 1 New Year’s Day
Feb 6 Waitangi Day
Mar 29 Good Friday
Apr 1 Easter Monday
Apr 25 ANZAC Day
Jun 3 Queen’s Birthday
Oct 28 Labour Day
Dec 25 Christmas Day
Dec 26 Boxing Day

Please note these dates are for 2013. For a current list of public holidays go to: http://www.worldtravelguide.net/new-zealand/public-holidays

Do I need a visa to travel to New Zealand?

Visas are the responsibility of the individual traveller. The visa requirements for your trip vary depending on where you are from and where you are going. As a general rule most countries expect that you will have at least 6 months' validity on your passport. On arrival visitors may be asked to present return tickets and evidence of means to cover your intended stay.

We keep the following information up to date as much as possible, but rules do change - it's important that you check for yourself. Residents from other countries must consult the relevant embassies or your travel agent.

  • Australia: No - not required
    Belgium: No - not required
    Canada: No - not required
    Germany: No - not required
    Ireland: No - not required
    Netherlands: No - not required
    New Zealand: No - not required
    South Africa: No - not required
    Switzerland: No - not required
    United Kingdom: No - not required
    USA: No - not required

    For the most up to date information on visa requirements, we recommend you contact the New Zealand embassy in your country or visit http://www.immigration.govt.nz