Morocco Experience Trip Notes

    • 15
    • XMKP
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    • Extras tool tip
      MAD 100 Cooking class and dinner
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      *
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Last Modified: 15 Apr 2014
Morocco Experience
Trip code: XMKP
Validity: 01 Jan 2014 to 31 May 2014
The colour and commotion of this enchanting land will dazzle travellers looking to experience a way of life suspended in time. Travel from Casablanca to Marrakech through the moody desert landscape, passing kasbahs and villages. Picnic in tranquil mountain gorges or investigate the labyrinth of souqs in the cities, giving plenty of opportunity to haggle with traders. Learn the secrets to perfect couscous and discover the ruins of a city built by a sultan looking to create his own version of Versailles. The sights, sounds and smells of the cities, and the aromatic flavours of the cuisine will infuse your memories of Morocco for many years to come.
Table of Contents
StyleImportant notesEmergency contact
ThemesGroup sizeEmergency funds
MapAccommodationVisas
ItineraryMealsIssues on your trip
Culture shock rating TransportWhat to take
Physical ratingGroup leaderHealth
Money ExchangeJoining point Travel insurance
Spending moneyFinish point Responsible Travel
TippingAlternate Finish point Feedback
Style
Comfort
  • Comfort is your style of travel if you want the whole grassroots experience with more inclusions, meals and creature comforts. While accommodation is predominantly tourist class (3-4 star), on some itineraries there is the opportunity to stay with a local family, spend the night on a train or camp out in exotic places (without putting up your own tent of course). Along the way, you'll really experience the destination up close. You'll mingle with locals, enjoy a taste of their way of life and gain special insights from your leader. This is not luxury travel, but real world experiences - just with a softer landing!
Themes
Explorer
Map
Morocco Experience
Itinerary
Day 1 Casablanca
Salaam Aleikum! Welcome to Morocco.
Your adventure begins with a welcome meeting in the evening of Day 1.
You can arrive at any time during the day as there are no activities planned until this important meeting; please check with the hotel reception where and when it will take place, or check the reception notice boards. If you can't arrange a flight that will have you arrive at the hotel by early evening, you may wish to arrive a day early so you're able to attend. We'll be happy to book additional accommodation for you (subject to availability). If you're going to be late, please inform the hotel reception. We'll be collecting your insurance details and next of kin information at this meeting, so please ensure you have all these details to provide to your leader.
Modelled after Marseille in France, the bustling port city of Casablanca is now the undisputed economic capital of Morocco, with one of Africa's largest ports. The architectural style of the city is curious - famous for its art deco French-colonial buildings and Mauresque governmental institutions, an old medina and the phenomenal modern-day masterpiece, the Hassan II Mosque.
A pleasant way to spend the day exploring Casablanca is to wander the old medina and the city walls, then jump in a taxi to visit the Quartiers des Habous - the new medina full of shaded squares and narrow streets, lined with arcades that lead from one souk to another. This is a great place to enjoy a Moroccan coffee and maybe start improving your bargaining skills. Finish the day with a walk along the Corniche, watching the locals enjoy sunset football on the beach.
As there's not much time to explore Casablanca on this trip we recommend you arrive a day or two early to see the sights.
Included Activities
  • Complimentary airport arrival transfer
Accommodation
Hotel (1 nt)
Day 2 Meknes
Take a guided tour of the Hassan II Mosque (approx 45 mins). This extraordinary monument was completed in 1993 after years of work by around 30,000 craftsmen and has now become one of the country's most recognisable images. The mosque was the late king's most ambitious project and his legacy to Casablanca. An $800 million construction, only the mosques of Mecca and Medina are bigger, while its 200m-high minaret is the tallest in the world.
Travel by mini bus to Meknes (approx 3 hours).
Meknes was once an imperial city of Morocco and the capital of one of its most colourful eras, when the Sultan Moulay Ismail (a contemporary of Louis XIV) set out to build his own version of Versailles, constructing walls, gates and over 50 palaces with an unstoppable labour force of over 25,000 slaves.
Severely damaged by an earthquake in 1755, relatively little of the compound remains intact today. There are however, enough surviving vestiges from Moulay Ismail's rule to keep you occupied - from the imposing Bab Mansour, a beautiful city gate, to the Habs Qara, a huge underground dungeon in which the Sultan kept his prisoners. You can also pick up a souvenir or two from the small covered souqs in the city - prices in Meknes are among the most reasonable in Morocco.
Included Activities
  • Guided tour of Hassan II Mosque
Accommodation
Hotel (1 nt)
Days 3-4 Volubilis/Chefchaouen
Travel to nearby Volubilis via picturesque rolling hills dotted with olive groves (approx 1 hr).
Volubilis was one of the Roman empire's most remote bases, which remained affluent until the 8th century. The main structures remained intact until they were damaged by an earthquake in the 18th century, after which much of the marble was taken for construction in nearby Meknes.
A local guide will take us on a walk back in time as we explore this ancient hilltop city.
Travel north to the charming isolated town of Chefchaouen (approx 4 hrs).
Set against a gorgeous wide valley and surrounded by the stunning Rif Mountains, Chefchaouen may take you by surprise. Its medina has been lovingly cared for with striking blue and whitewashed houses, sloping red-tiled roofs and superb artistic doorways protecting the secrets of its curious inhabitants. Much of Chefchaouen was recreated by Andalusian refugees escaping the Reconquistia and you could be forgiven for thinking you were somewhere in the hills of Spain when exploring its cobblestone streets. It's an evocative atmosphere and a wonderful place to reduce the pace and enjoy the romantic and somewhat bohemian ambience.
You have a free day to explore Chefchaouen. The many options include walking in the surrounding hills through olive groves and fruit orchards, exploring the myraid small alleyways and shops in town, or simply relaxing by the pool.
Included Activities
  • Entrance and guided tour Volubilis
Accommodation
Hotel (2 nts)
Days 5-7 Fes
Take a public bus to Fes (approx 5 hrs).
Fes is the most complete medieval city in the Arab world. The most ancient of Morocco's imperial cities, it exists suspended in time.
Enjoy an amazing dinner including Moroccan specialities like harira (chickpea soup) and chicken-stuffed pastilla with couscous. We may also head to the Palais Jamai for an evening drink. Watching the sun set over the huge Medina while a dozen prayer calls vie for attention is an experience you are likely to remember forever.
Take a guided walk to discover the treasures of the Medina, a living monument to an ancient past and still very much alive with the many craftsmen, markets, tanneries, ceramics and mosques. Look out for the Medersa Bou Inania, one of the city's most beautiful buildings which has recently been restored and is now open for visits.
We'll also visit the famous tannery, known for the iconic view overlooking its dye pits, and a ceramic factory where you can see potters working in the traditional way.
Take a guided walk to discover the treasures of the Medina, a living monument to an ancient past and still very much alive with the many craftsmen, markets, tanneries, ceramics and mosques. Look out for the Medersa Bou Inania, one of the city's most beautiful buildings which has recently been restored and is now open for visits.
We'll also visit the famous tannery, known for the iconic view overlooking its dye pits, and a ceramic factory where you can see potters working in the traditional way.
You have a free day to explore at your leisure. Why not try a hamam (local-style bath house) for an unforgettable real-life experience.
Included Activities
  • Guided walking tour Fes
Accommodation
Riad (3 nts)
Day 8 Midelt
Board our private minibus and head towards the fabulously scenic Middle Atlas Mountains (approx 4 hrs). This territory is populated with wandering nomadic shepherds attending to their flocks. Our route takes us through cedar forests - home to the Barbary apes, North Africa's only monkey - and on to our destination, Midelt.
Nestled in the picturesque valley between the Middle and High Atlas mountain ranges, Midelt boasts a dramatic setting surrounded by farmland and orchards.
Stretch your legs, explore the nearby village of Bremmem and take a closer look at local farming life.
Visit Kasbah Myriam, a carpet and embroidery workshop run by Franciscan nuns with the aim of providing sustainable employment and education to local Berber women. The wares they produce are beautiful and of high quality, so it's the perfect place to buy a memorable souvenir.
Included Activities
  • Kasbah Myriam
Accommodation
Hotel (1 nt)
Day 9 Sahara Camp
Take a stunning drive towards the mighty Sahara Desert (approx 5 hrs). We have many opportunities to stop and admire the panoramic views of the Kasbahs and palmeries (valleys lush with date palms, fields and orchards) en route, since we have the convenience of our own private minivan (there are not many options for public transport in these parts). We can pause in some of the frontier towns such as Erfoud and Rissani before we reach the end of the road and the small Saharan settlement of Merzouga.
The Erg Chebbi dunes are the most stunning in the country and an experience essential of any visit to Morocco. An erg is a vast sea of shifting wind-swept sand that's formed into picturesque undulating crests and valleys, and the Erg Chebbi is one of the world's classic landscapes of towering dunes, up to heights of over 150 metres. Located at the end of the sealed road and just 20 kilometres from the Algerian border this is wonderful frontier country.
In the late afternoon, board camels for a short ride over the dunes in time to catch the sunset from this fairytale landscape before returning to our hotel, perched at the foot of the dunes.
Included Activities
  • Sunset camel safari
Accommodation
Hotel (1 nt)
Days 10-11 Dades Gorge
For the early risers the morning begins with a sunrise over the majestic dunes before breakfast.
It's another classic drive with dramatic changes of landscape to Todra Gorge (approx 4 hrs).
Stop en route in a small town called Tinejdad (approx 2 hrs from the desert) and visit the interesting Museum El Khorbat, which has a great collection of rural and historical Berber artifacts, clothing, jewellery and tools. It's housed in three restored homes of a Ksar and provides a wealth of information about Berber people living in the area.
Todra Gorge is a spectacular canyon with sheer rock walls up to 300 m high, now gaining fame as a rock-climbing destination.
After lunch, we make the short drive to the equally spectacular Dades Gorge (approx 2 hrs).
Flanked on both sides by high limestone cliffs, Dades Valley features bizarre rock formations with picturesque kasbahs dotted amongst the crops and palms.
Drive into the gorge for a walk along the valley and picnic lunch in one of the shaded palmeries.
Included Activities
  • Museum El Khorbat
  • Gorge walk and picnic
Accommodation
Hotel (2 nts)
Day 12 Ait Benhaddou
Say goodbye to the Gorges region and travel further south towards Ait Benhaddou (approx 3 hrs). This scenic drive offers a glimpse of times gone by via the ruins of ancient kasbahs, former colonial military outposts, austere mountains, wide-open spaces, and valleys of palm trees and irrigated fields. En route we can pause for lunch in Ouarzazate.
The film capital of Morocco, Ouarzazate is the location where productions such as Lawrence of Arabia, The Sheltering Sky and Black Hawk Down were filmed.
Time permitting, you can take a tour of the Atlas Movie Studios.
Make a short visit to Project Handicapped Horizon, an organisation dedicated to the rehabilitation, health and empowerment of people with disabilities. Some of the amazing services they provide include the building and fitting of prosthetic limbs, custom-made wheelchairs, and physio and social therapy for sufferers of accidents and illness. They also operate an artisans workshop which trains local people in trades such as pottery, weaving, metal work and jewellery making. This is a wonderful visit and we're very proud to support this project through The Intrepid Foundation.
Sitting on a hilltop and looking unchanged since the 11th century, Ait Benhaddou is one of Morocco's most treasured, alluring and iconic sites.
Centuries ago, Ait Benhaddou was an important stop for the caravans passing through as they carried salt across the Sahara, returning with gold, ivory and slaves. Today, its grand kasbah is still one of the most beautiful in all of Morocco and a World Heritage site. This fortified village is a fine example of clay architecture and is also famous for its role on the silver screen, featuring in numerous films such as Lawrence of Arabia, The Jewel of the Nile and Gladiator.
Included Activities
  • Project Handicapped Horizon
Meals Included
1 Breakfast, 2 Dinners
Accommodation
Guesthouse (1 nt)
Days 13-15 Marrakech
Travel to the majestic city of Marrakech (approx 3 hrs).
Marrakech is a feast for the senses. Be enticed by the alluring scents and brilliant colours of the spice markets, the sounds of the musicians, the rich folds of carpets, delectable foods, acrobats and perfumed gardens.
Join the thronging crowds and enjoy dinner at the infamous Djemaa el Fna - the ultimate el fresco experience. This is undoubtedly an unforgettable introduction to bustling Marrakech where we can wander though the singers, drummers, dancers, snake charmers, fortune tellers, tooth pullers, storytellers, jugglers and even old medicine men, who all make up what has been dubbed the 'greatest spectacle on earth'.
Take a guided tour of the Medina and its seemingly endless mosaic of souqs. Each devoted to a separate trade: pottery, woodwork, copper, leather, carpets and spices. A wander amongst them is a sensory delight.
The monuments of Marrakech are numerous and range from the well-known Koutoubia Mosque and its superb minaret - famous throughout the Islamic world and the 'sister' to the Giralda in far-away Seville, to the lesser-known tropical gardens of the French painter Jacques Majorelle (now owned by Yves Saint Laurent). There's the Palais Bahia, a superb example of Muslim architecture, and the ruins of the Palais Badi, reputedly one of the most beautiful palaces in the world in its time. The Saadian tombs are a recently uncovered gem of the Medina. All of the above can be a challenge to locate, but that's all part of the experience of exploring the phenomenal medinas of Morocco.
There are no activities planned for the final day and you are able to depart the accommodation at any time. Please check the 'Finishing Point Hotel' section for checkout times and luggage storage possibilities.
Included Activities
  • Guided walking tour around Marrakech
Accommodation
Riad (2 nts)
  • Morocco Experience - - Single Supplement (XMKP)
    Culture shock rating

    Expect some culture shock. You'll be exposed to signs of poverty and access to services may be sporadic. The food will be quite different to home and English speakers harder to find. Respecting the local culture will make it easier to fit in and really experience the location.
    Physical rating

    Some easy physical activities included in your trip. No physical preparation is required to make the most of the journey.
    Money Exchange
    MOROCCO
    The official currency of Morocco is Dirham (MAD).
    Moroccan Dirhams cannot be purchased outside of Morocco, but it is easy to get cash on arrival.
    The most convenient and cheapest way to acquire money is by Automated Teller Machine (ATM). Check with your bank for information on international fees. There are now ATMs (which accept both Visa and MasterCard) throughout all Moroccan cities.
    There are few problems changing money. There are many banks, all operating with equal exchange rates, and without commission. Cash in EUR, GBP and USD dollars are favoured for exchange. Please note that Australian Dollars (AUD) are not accepted in Morocco.
    Travellers' cheques are not recommended in Morocco. While some banks and 5 star hotels will change travellers' cheques this is rare and the process is very time consuming, and commissions can be high (up to 10%).
    For money safety we recommend that you carry your cash and credit cards in a secure money belt or pouch concealed under your clothing.
    Spending money
    Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Please consider your own spending habits when it comes to allowing for drinks, shopping, participating in optional activities, and tipping. Please also remember the following specific recommendations when planning your trip.
    Tipping
    If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations.
    The following amounts are based on local considerations and feedback from our past travellers:
    Restaurants: Local markets and basic restaurants - leave the loose change. More up-market restaurants we suggest 5% to 10% of your bill.
    Local guides: Throughout your trip you may at times have a local guide in addition to your leader. We suggest MAD20-30 per person per day for local guides.
    Drivers: You may have a range of private drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group however MAD10 per person per day is generally appropriate.
    Your Group Leader: You may also consider tipping your leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline MAD30 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
    Over the years we have found that many of our travellers find the need for tipping to be both tiresome and embarrassing, especially if they don't have the correct small change. To overcome this, we have established a tipping kitty system. At your group meeting, your tour leader may discuss the idea of running a group tipping kitty, whereby everybody contributes an equal amount and then your tour leader pays the tips while keeping a running record of all monies spent (except restaurant tips). The record can be checked at any time and any money remaining at the end of the tour returned to group members.
    Please don't tip with coins, very small denomination notes, or dirty and ripped notes. This is regarded culturally as an insult
    Important notes
    RAMADAN, EID UL-FITR and EID UL ADHA FESTIVAL 2014:
    In 2014 the important month of Ramadan will be in progress from the 28th June through till the 27th July, and the Eid ul-Fitr festival will be held directly at its conclusion for 3-4 days. Ramadan is a festival of sacrifice where the devout refrain from eating or drinking during daylight hours. During Ramadan business hours are shortened, including opening hours at some tourist attractions. Alcohol is not permitted during daylight hours and many restaurants will be closed. While you should expect some delays and inconveniences during this period, the month is a fantastic opportunity to travel in a Muslim country and witness this unique period, particularly the nightly celebrations when the sun sets and the fast is broken. Please note that although the Eid ul-Fitr festival can also be a fascinating time to travel it is a period of National holiday. Most government offices and businesses will be closed and some tourist site opening hours may be effected.
    Eid ul Adha occurs approximately 2 months after Edi ul- Fitr, in early October 2014.
    CLIMATE:
    Please note that as a desert country, Morocco can have extreme weather.
    Winter (approx November to March) can be very cold. Particularly in the mountains or near the desert, night temperatures can drop to 5 degrees Celsius or less. Even in the hot months out in the desert it can get cold at night. It is recommended to bring a good sleeping bag, thermals, scarf, gloves and a warm jacket for travel in winter. Some of our guesthouses / hotels are unable to supply heating as this would be a major financial and environmental strain. It is also a case of energy supply and timing provisions, which is limited in some places. Please be prepared for cold showers.
    Summer (approx May to September) can be very hot everywhere we travel, which means that it can be quite uncomfortable for those not used to the heat. Not all our hotels have air-conditioning, and in those that do, it's not always functioning. A hat is essential.
    Group size
    Maximum of 12 travellers per group.
    Accommodation
    Hotel (8 nts), Riad (5 nts), Guesthouse (1 nt)
    Meals
    13 Breakfasts, 2 Lunches, 5 Dinners
    Transport
    Private Bus, Transfer from airport to hotel
    There are some long travel days and some rough travelling in areas away from main tourist routes. High passes, windy roads and rough surfaces make for some challenging travel experiences. On some long travel days we depart early in the morning to ensure we optimise our time at our next destination. If you experience travel sickness we recommend you consider medication to help ease the discomfort. The best part about all of these long drives are the spectacular views and fun stops en route such as mountain passes, kasbahs, palmeries, sand dunes, goats up trees etc.
    Group leader
    All Intrepid group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders.
    Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you were interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.
    Joining point
    Hotel Les Saisons
    19 Rue Oraibi Jalali
    Casablanca
    Casablanca
    20000
    MOROCCO
    Phone: +212 2249090127
    Finish point
    Riad Hamdane
    88 Rue Bab Agnaou Derb Sidi Bouloukate
    Medina
    Marrakech
    40030
    MOROCCO
    Phone: +212 524391499
    Alternate Finish point
    For trips departing on the following dates, use this finish point.
    19 Apr 2014 (XMKP140419)
    Riad Amina
    N°1, Derb si Mouh,Sidi Benslimane - Médina
    Marrakech
    40000
    MOROCCO
    Phone: +212 524381363
    Fax: +212 524381352
    Emergency contact
    In the case of a genuine crisis or emergency, Intrepid's Europe Office can be reached on Tel: +49 (0) 8677 918 66 57. For further contact details please use the following page:
    Emergency funds
    Please also make sure you have access to an additional US$400, to be used when unforeseen incidents or circumstances outside our control (eg. a natural disaster, civil unrest or an outbreak of bird flu) necessitate a change to our planned route.
    Visas
    Visas are the responsibility of the individual traveller. The visa requirements for your trip vary depending on where you are from and where you are going. As a general rule most countries expect that you will have at least 6 months' validity on your passport. On arrival visitors may be asked to present return tickets and evidence of means to cover your intended stay.
    We keep the following information up to date as much as possible, but rules do change - it's important that you check for yourself. Residents from other countries must consult the relevant embassies or your travel agent.
    MOROCCO:
    Australia: No - Not required
    Belgium: No - Not required
    Canada: No - Not required
    Germany: No - Not required
    Ireland: No - Not required
    Netherlands: No - Not required
    New Zealand: No - Not required
    South Africa: Yes - in advance (in general, visa processing can take approximately 20 working days)
    Switzerland: No - Not required
    UK: No - Not required
    USA: No - Not required
    Those who do not require visas to visit Morocco as a tourist, are stamped in on arrival for 3 months.
    Issues on your trip
    While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
    We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
    You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
    What to take
    What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking you should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage and although you won't be required to walk long distances with your luggage (max 30 minutes), we recommend keeping the weight under 10kg / 22lb.
    Most travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.
    You can find Intrepid's Ultimate Packing List on our website. It should be used as a guide only and isn't intended to be a complete packing list.
    CLIMATE & CLOTHING:
    Please note that as a desert country, Morocco can have extreme weather. Summer (approx June to September) can be very hot everywhere we travel & winter (approx November to February) can be very cold. It's recommended to bring a good sleeping bag, thermals, scarf, gloves and a warm jacket for travel in winter.
    SLEEPING BAGS:
    Sleeping bags consume valuable space in your luggage and can be a pain. However in the winter months (from November to March) there may not be enough heating (sometimes none) or sufficient blankets to keep everyone warm, we recommend bringing your own sleeping bag. Unfortunately sleeping bags can not be hired/rented while on the trip and are not easy to find for purchase. Buy a small sleeping bag before you leave, it will definitely come in handy, particularly if you feel the cold.
    Health
    All Intrepid travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid reserves the right to exclude them from all or part of a trip without refund.
    You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip. For legal reasons our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.
    ASTHMA:
    For some travellers, the Sahara sands can bring on bouts of asthma. If you suffer from asthma even occasionally, we recommend you bring your medication as it can not be administered by your group leader and may not be readily available while you are travelling.
    HENNA TATTOOS:
    Henna tattoos are commonplace in Morocco. You should be aware that some henna tattoos contain the chemical para-phenylenediamine (PPD), which can cause a painful allergic reaction, including swelling and an itchy rash in some people.
    Travel insurance
    Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.
    When travelling on a group trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.
    If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.
    Please go to our website for links to various travel insurance providers:
    Responsible Travel
    We believe strongly in low impact or rather positive impact tourism. Broadly speaking this means that we try to minimise the negative aspects of tourism on the local cultures and environments that we visit and highlight the positive aspects. Please visit our website for further details and suggestions on how you can be a responsible traveller:
    Feedback
    After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us understand what we are doing well and what we could be doing better. It allows us to make improvements for future travellers.
    Remember that once you’ve left your feedback you’ll automatically be entered into our monthly draw for a US$500 (or equivalent in your local currency) travel voucher.