Employment with Intrepid
As an Intrepid employee, there's more to work than the job you do. It's about becoming part of an energetic and diverse global family, with a zest for life and a lust for travel.
We work hard to maintain an environment that hits the right note between professional and fun - because it's our belief that people are more inventive when inspired, more productive when passionate and more resourceful when recognised. And with offices around the world, there's always plenty of opportunities for fun, adventure and career development with Intrepid.
Current employment opportunities
Our California office is looking for outstanding candidates to join our direct team! Adventure Specialists maximize sales of Intrepid Group products to US direct consumers by offering exemplary customer service by phone and email; closing sales; and accurately entering customer and product data into the booking system.
For more information on the position responsibilities and requirements please check out the job description.
If you are interested in this great opportunity send a cover letter and resume to email@example.com.
We are looking for Group Leaders to lead trips in Europe (mainly Italy and Central & Eastern Europe, some in Spain and Greece).
If you have an EU passport or a work permit for the European Union with extensive travel experience in one of those regions and are passionate to travel in Europe we want to hear from you! Language skills in English and at least one other local language necessary. The full-time season starts in April and finishes around October. We are also looking for part-time leaders to help us cover our peak season times in June and September. To apply, please complete the application form and email it with your CV to firstname.lastname@example.org by 30th November 2015. CVs wich are sent without the application form will be disregarded.
To support a growing digital function, this role is responsible for the analysis of data from the Intrepid group’s digital platforms to produce actionable insights. We’re seeking an analytical minded person with a proven track record in increasing conversion, traffic, performance and usability on the back of data analysis. The go-to person in assisting key stakeholders to identify, monitor and understand the behaviour of KPI’s. You will play a key role in our digital transformation by being the “data champion” of Intrepid Group’s digital platforms. If you’re familiar with terms like CRO, UX, SEO, SEM, HTML, A/B, MVT and you have an innate ability solve problems using data – this is the role for you.
To apply, read the job description and send your CV along with a cover letter to email@example.com
Applications will be accepted until 30 November 2015.
Due to the amount of application we receive, only shortlisted candidates will be contacted.
We are hunting for outstanding Agent Sales Consultants who will be in charge of maximising sales of all Intrepid Group products over the phone and via e-mail to travel agents and some direct customers. This role will be responsible for taking between 40-60 calls per day, providing expert advice about our trips, exceptional customer service and the ability to close a sale.
In order for your application to be accepted, you must send us a cover letter outlining the below:
- Your most memorable travel experience
- A list of destinations you've traveled to
- Tell us something we wouldn't know about you by reading your CV
Candidates will be assessed upon receipt. Sorry, only shortlisted candidates will be contacted. Applications will close on 7 December 2015. Please send your application to firstname.lastname@example.org
An exciting opportunity for the right person to head up our Operations Team in Johannesburg. Responsible for all overland operations running out of Johannesburg, our Kruger based operations and our South African fleet, this role is pivotal to the successful running of our trips and providing ‘the best travel experience ever’ to our passengers.
Our main client base in the Intrepid Group brands, but we also operate for Exodus, Sawadee and have a high number of tailor made groups.
The applicant must be eligible to work in South Africa.
Please click here to view a copy of the Job Description. To apply, please send your Resume and Cover Letter to email@example.com. Applications will be accepted until 15 December 2015.
We're incredibly proud of our small family of staff who each bring their unique skills and experience to our talent pool. In Intrepid offices around the world, you'll find dedicated, hard working people, who are passionate about what they do and thrive in a fun, positive team environment.
Here are just a few ways you might forge out a career with Intrepid:
Become a Travel Specialist
Our specialist travel advisors have an abundance of experience, a wealth of knowledge and a passion for amazing adventures. If you've racked up your fair share of passport stamps, come from a background in travel or simply have a thirst for adventure and sensational people skills - there might just be a job with your name on it in one of our offices around the world.
Become a Group Leader
Do you want to make a career out of showing your country to the world? Are experienced in group tours or travel? Then it's time to consider a career as an Intrepid Group Leader. Our leaders come from a diverse range of backgrounds and experience, and share our passion for responsible travel. Key attributes such as high-level organisation, problem solving and people skills are essential to ensure you've got what it takes to give Intrepid travellers the most incredible experience.
Join our industry sales team
Are you passionate about travel, skilled at making sales and have great attention to detail? If so, the Intrepid Industry Sales team might be just the place for you. This team are at the heart of our business - its trips, trips and more trips, 24-hours a day! In fact you are almost always on someone's holiday! Servicing the needs of direct sales, wholesale agents and web customers, you could be talking to an agent one minute and emailing a potential holiday-maker in Europe the next. Sound like the right mix of fun and variety for you?
Where we are in the world?
Melbourne, Victoria, Australia
It is Melbourne where the Intrepid story began although the team has increased dramatically from the days Darrell and Manch were a two man band working out of their kitchen! This is the biggest Intrepid office in the globe and based in the cosmopolitan CBD.
Alton, Hampshire, UK
Based approximately an hour from London the Alton office is a pretty market town surrounded by beautiful countryside. The office is bright and open planned and staff regularly get involved in some competitive table tennis competitions!
Petaluma, California, USA
Overlooking the Petaluma River and the hills of Sonoma County this has to be one of the most attractive work environments for Intrepid staff. It was ranked 33rd in the 100 best places to work by the American Outside Magazine.
Tucked away in Toronto’s fashion district, our Queen St. W office space is truly a hub for adventure. This open space fosters an environment of open communication, collaboration and creativity. The office itself offers a relaxing lounge space, foosball table and two beer fridge’s, meaning there are no shortage of spots to celebrate a big win or a job well done!
Nestled between one of Germany’s favourite cities, Munich, and the Alps, Holzkirchen, is a great place to work, not only at the time of the legendary Oktoberfest. With a half hour train ride from Munich downtown and located at the A8 Autobahn the office is easy accessible for commuters. We are a small team, but we plan to expand.
Working for Intrepid can often be a fairly social affair, like team lunches in Hanoi, yoga sessions in the Beijing office or 'Frock up Fridays' in Melbourne - we always make time to supplement our busy working lives with some fun and frivolity.
The thing that sets Intrepid apart is that all staff are encouraged to be themselves, make suggestions and share their ideas - even the crazy ones. After all, Intrepid Travel was born from a crazy idea two backpackers had while on holiday in Africa!
Office-based hiring process
The job application process with Intrepid is nice and straighthforward. Just a few simple steps and you’re on your way to beginning the adventure of a lifetime.
Once you’ve identified a vacancy that suits your talents and requirements, please ensure you have your CV ready in an electronic format. Answer some simple questions related to the job you’re applying for and attach both to an email directed to the relevant location
If you are shortlisted the first stage of the process may involve a telephone call to discuss your CV and career aspirations in more detail. This is also a great opportunity for you to ask any questions you may have about life at Intrepid.
Short-listed candidates will then be invited in to meet us in person. The initial interview will be a mix of behavioural and role specific questions and there is the potential for second round interviews to take place.
The final selected applicant will be given a verbal offer of the position, followed by confirmation in writing. The time frame for placement varies but generally may take between 2-4 weeks.
- Rostered days off (RDO) - each permanent full time employee may be eligible to one RDO per month to encourage work place flexibility.
- Staff Travel Discounts - each permanent full time employee is entitled to a discount off Intrepid trips
- Employee Assistance Program (EAP) - Intrepid offers an EAP program which provides employees and immediate family members with assistances in times of hardship. We want to ensure our employees are safe and happy inside and outside of work.
Training and development
To keep up with the growing needs of the business, we also regularly create new roles and reengineer existing positions - which means we can offer opportunities for multi-skilled members of staff to redefine and grow their roles within the business, or try their hand at something different entirely.
Reviews are held every 6 months with each office staff member, where issues such as future development, training opportunities and performance are discussed and evaluated. This maintains healthy two-way communication between employees and managers.
At Intrepid, we not only recognise the importance of continued learning and development - we support it. All staff may be entitled to study leave and can apply for financial support for external training programs, short courses or tertiary study.
Being an international company, we adopt a blended approach to learning that involves training in a face-to-face ‘classroom’ setting, online training via webinars and virtual ‘classrooms’ where employees from across the globe interact. Regular courses and workshops are also run by both internal staff and professional facilitators, on topics ranging from product specific training to conflict management and customer service.
Plenty of people grow up wanting to forge a career in travel - and why wouldn't you? Breathtaking sights, golden sunrises, eye-popping cities… we're inclined to agree that it's the best industry there is! In the interest of helping out the next-gen of travel gurus, Intrepid offers students the chance to do work experience in our Melbourne office.
As we receive a high volume of requests, all students must contact our HR Department, well in advance to be considered. Please email firstname.lastname@example.org with the following information:
- Your name, email and phone number
- The course you are doing
- Details of how long a placement you need, and likely dates
- Your area of interest e.g. sales, operations
- Your skills and experience. What are you really good at?