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Cuba FAQ

Is tipping customary in Cuba?

While tipping isn’t customary, Cubans will accept tips graciously. With most Cubans living modest lifestyles, leaving a tip for good service is a good idea. Restaurant workers, hotel porters, maids and taxi drivers will appreciate a small sum, but be sure to tip in Cuban pesos as foreign currency isn’t easily exchanged in Cuba.

What is the internet access like in Cuba?

Internet access isn't widespread throughout Cuba but availability is increasing. The internet can sometimes be accessed from government departments and hotels, although the connection may be slow, some websites may be censored and the cost is typically high.

Can I use my mobile/cell phone while in Cuba?

Your mobile phone may or may not work while in Cuba, depending on what type of phone you have. Before leaving your home country, ensure global roaming is activated with your provider, but be aware that your phone may not get reception due to Cuba having the lowest mobile phone penetration in Latin America.

What are the toilets like in Cuba?

Public toilets are rare in Cuba, but western-style flushable toilets are available in hotels, bars and restaurants. Bring your own toilet paper and soap as these are rarely provided.

What will it cost for a…?

Can of soft drink = 1 CUC
Cup of coffee = 1 CUC
Cocktail = 3-4 CUC
Meal in a nice restaurant = 9-12 CUC

Can I drink the water in Cuba?

It's not advisable to drink water from the tap in Cuba. For environmental reasons, try to avoid buying bottled water. Fill a reusable water bottle or canteen with filtered water. It's also advisable to avoid ice in drinks and peel fruit and vegetables before eating.

Are credit cards accepted widely in Cuba?

Some credit cards are accepted in Cuba (Visa and Mastercard are usually more widely accepted), although cards linked to US banking institutions won't be accepted. Ensure you have enough cash and other forms of payment, as credit cards won’t always be accepted.

What is ATM access like in Cuba?

ATMs are accessible in large cities like Havana and Santiago, but are rare/non-existent in other parts of Cuba. Please note that you won't be able to use cards that are linked to US banking institutions. Ensure you have other payment options available in case you can’t access an ATM while travelling in Cuba.

Do I need to purchase travel insurance before travelling in Cuba?

Absolutely. All passengers travelling with Intrepid are required to purchase travel insurance before the start of your trip. Your travel insurance details will be recorded by your leader on the first day of the trip. Due to the varying nature, availability and cost of health care around the world, travel insurance is very much an essential and necessary part of every journey.

For more information on insurance, please go to: Travel Insurance

What public holidays are celebrated in Cuba?

Jan 1 Liberation Day
Jan 2 Victory of Armed Forces
May 1 Labour Day
May 20 Independence Day
July 25 Day of Rebelliousness
Oct 10 Anniversary of the beginning of the War of Independence in 1868
Dec 25 Christmas Day

Please note these dates are for 2013. For a current list of public holidays go to: http://www.worldtravelguide.net/Cuba/public-holidays

Do I need a visa to travel to Cuba?

Visas are the responsibility of the individual traveller. The visa requirements for your trip vary depending on where you are from and where you are going. As a general rule most countries expect that you will have at least 6 months' validity on your passport. On arrival visitors may be asked to present return tickets and evidence of means to cover your intended stay.

We keep the following information up to date as much as possible, but rules do change - it's important that you check for yourself. Residents from other countries must consult the relevant embassies or your travel agent.

  • Tourists of most nationalities require a 'Tourist Card' which is similar to a tourist visa. These can be obtained through travel agents in your home country, or directly from Cuban embassies and consulates. Depending on the airline you are travelling with to Cuba, you may also be able to purchase the tourist card at the airport from the airline on the day of your departure - please check with your airline.

    If you are an American citizen, American permanent resident, or hold any type of American Visa, and are considering travelling to Cuba, please refer to the US Department of State Bureau of Consular Affairs website - travel.state.gov - for the latest advice.
  • Bei den meisten Staatsangehörigkeiten wird eine ’Touristenkarte’ erforderlich. Diese Karte ähnelt einem Visum und kann in Ihrem Heimatland entweder über eine Agentur oder direkt bei Kubanischen Botschaften und Konsulaten beantragt werden. Je nach Fluggesellschaft können Sie diese Touristenkarte auch am Tag Ihrer Abreise am Flughafen bei der Fluggesellschaft erwerben – bitte erkundigen Sie sich diesbezüglich bei Ihrer Fluggesellschaft.

    Wenn Sie amerikanischer Staatsbürger sind, eine amerikanische Aufenthaltserlaubnis besitzen oder einen anderweitigen amerikanischen Aufenthaltstitel haben und nach Kuba reisen wollen, sollte Sie sich an die US Department of State Bureau of Consular Affairs – travel.state.gov – wenden.

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Cuba at a glance

  • 8
  • Havana (population 2.2 million)
  • 11.4 million
  • Spanish
  • CUC
  • (GMT-05:00) Bogota, Lima, Quito, Rio Branco
  • Type A (North American/Japanese 2-pin), Type B (American 3-pin)
  • +53

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