There are 2 official currencies in Cuba:
- Cuban Peso Convertible (CUC). Value: CUC1 = US$1.00
- Cuban Peso (CUP or Moneda Nacional M.N). Value: CUP24 = CUC1
The exchange rates of these currencies are fixed by the Cuban Government, however they are liable to change at any time.
In Cuba there are official government exchange houses called CADECA. These can be found in every city and also at the airport. They are commonly found in the larger hotels in Havana. The CADECA exchange houses offer the following services:
- Exchange foreign cash to CUC.
- Make cash advances on credit cards.
- Exchange travellers cheques.
To do any of these operations you will need your passport. To exchange travellers cheques you will also need the receipt of the bank where you bought them.
In terms of cash, the only currencies that you are guaranteed to be able to exchange are CAD, EUR, and GBP. You can also exchange US$, however, the Cuban Government charges an additional 10% fee for accepting US$. The same rules apply for travellers cheques in US$.
Please note that until further notice AU$ and NZ$ are not accepted in Cuba. Please also be advised that slightly torn notes, notes that have been heavily marked or are faded, may be difficult to exchange. It's best to bring notes in fairly good condition, in denominations lower than US$100 (or equivalent).
Eurocheques are not accepted in Cuba. Visa and Thomas Cook traveller cheques issued in USD are not a problem, except that you will incur the 10% charge for exchanging from US$.
Credit cards (both Visa and MasterCard) should be accepted at the CADECAs for cash advances.
ATMs: At present, the only cities with ATMs are Havana, Camaguey, Trinidad and Santiago de Cuba. You will need a pin number for your credit card to be able to use the ATMs. Only Visa cards work in the ATMs (not Mastercard or Cirrus). We find occasionally people come with a Visa debit card that doesn't work in the ATMs. For others they work perfectly fine. We don't know why this happens. We do know that a Visa debit card obtained through Travelex will not work in Cuba, nor will a Visa card from Citibank. Because of these unpredictable difficulties it's best to come to Cuba with a 'back-up' plan for obtaining cash if your credit card doesn't work.
Bank Commissions: The exchange rates used by the CADECA are the same in every CADECA around Cuba and represent about a 3% commission for the bank (included in the exchange rate). For cash advances and when using the ATMs, there is a 3% fee charged. This means that for value for money it's approximately the same if you are making a cash advance or exchanging a travellers cheque or cash.
Local Cuban Peso: The 'local' Cuban Peso has very limited use, especially for travellers. You may get the chance to use it occasionally so it's perhaps a good idea to exchange about CUC1-3 to CUP at one of the CADECA after you arrive. Only some CADECAs, offer this service. This currency is mainly used for buying goods at ration stores (for which you need to be a resident and have a ration card), but some other products are also available in this currency and mainly from street stalls, such as ice-cream (CUP1-3) and pizzas (CUP10).
What's confusing for travellers is that the Cubans call both currencies 'pesos', so you have to know the value of something to know which currency they are referring to. Otherwise you have to ask. CUC is also colloquially known as convertibles, divisa, dolares, fula, chavitos, baros, and cabillas.