Time to tell us what you think
As part of our commitment to our travellers, Intrepid is undertaking an independent assessment of the strengths and weaknesses in our customer service and relationships. We’ll be conducting an independent and in-depth survey of the service levels we provide to you.
We’ve enlisted the consultancy ‘Investor in Customers’ to understand what we are doing well and what we need to do better.
One key component is that in early February we’ll be sending out an online customer questionnaire. If you receive an email asking for your participation in the survey…we’d really appreciate your feedback.
The questionnaire takes less than ten minutes to complete and your feedback will remain anonymous. We’ll be listening, so it’s your chance to tell us what you really think!