Basix

Overland

Occasionally our itineraries are updated during the year to incorporate improvements stemming from past travellers' comments and our own research. The information given in this itinerary may be slightly different to that in the brochure. It's very important that you print and review a final copy of your Trip Notes a couple of days prior to travel, in case there have been changes that affect your plans. For the latest updated Trip Notes please visit our website: www.intrepidtravel.comPlease note that while we operate successful trips in this region throughout the year, some changes may occur in our itineraries due to inclement weather and common seasonal changes to timetables and transport routes. This can happen with little notice so please be prepared for modifications to the route.

We must emphasise that the routes, activities and places visited described in these trip notes are intentions and are meant as a rough guide only. We intend following the route detailed but exact night stops cannot be guaranteed. It sometimes happens that we decide to make a change to our basic planned itinerary. This may be for a variety of reasons - climatic, road or bureaucratic conditions may demand it. Or it may be because we find a better, more interesting route. While actually en route, unexpected hospitality, a local festival or a great place to chill out can determine our exact route and itinerary on any given trip.Overnight stops and driving distances each day may vary to best suit the needs of the group.

Expect some culture shock. You'll be exposed to signs of poverty and access to services may be sporadic. The food will be quite different to home and English speakers harder to find. Respecting the local culture will make it easier to fit in and really experience the location.

Some easy physical activities included in your trip. No physical preparation is required to make the most of the journey.

In these parts of the world you'll need to be healthy enough to cope with extremes of climate; from hot deserts through to the cold of high mountain areas. Overland travelling can be demanding - long, rough travel days and dusty conditions can be challenging to some. You'll need to be fit enough to help every day with the camp chores (cooking, washing up, general camp set up) as well as putting up, and taking down your own tent. There are some long driving days and some early morning starts. The step-up into the overland vehicle, while not overly high, can become tiring. You need to judge if you are physically fit enough to haul yourself up and down the step at least 8-10 times a day.

Included activities are listed in the day-to-day itinerary, all other activities are optional and at your own expense. If you choose not to participate in the included activities on this itinerary, the cost will not be refunded.

On this trip it's compulsory to contribute to a kitty. The kitty is an on-ground payment put into a central fund and overseen by travellers and the crew. It helps fund accommodation, camp meals and some included activities. Kitty amounts are subject to change to reflect local price increases. Please check our website for the up-to-date amount 48 hours prior to your trip commencement.Your kitty will be collected when you arrive for your trip, either on day 1 or, if on a combination trip, in stages throughout your trip.

You may pay your kitty in a mixture of US Dollars cash and the rest in local currency (amount and type of currency to be agreed by the leader at the start of the trip). Most of our travellers chose to bring a cash passport with them for withdrawing local currency (you can visit www.cashpassport.com for further information on these). This is a very secure way of carrying your money whilst travelling. You treat them exactly like an ATM card and draw out local currency from an ATM to give to your leader within each country.If you do choose to pay part in local currency your trip leader will confirm the current exchange rates with you so you will know exactly how much to hand over.Travellers cheques have become increasingly difficult to change around the world with passengers and our leaders experiencing huge frustration and numerous hours spent trying to find a bank which will change travellers cheques. For this reason we no longer accept them on our trips.

Kitty does not cover food while staying in hotels and hostels.

KITTY CHANGES:
We constantly monitor local price changes and exchange rate fluctuations that could affect kitty expenses. Final kitty contributions are likely to be different from those quoted in the brochure or at the time of booking so you must check the final amount just before departure.

As our kitty is flexible the indicated amount is indicative only. Follow the link below to view the kitty amount for your departure date.

A selection of optional activities are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only. Prices are for entrance only and don't include transport costs to and from the sites or local guides unless indicated. It may not be possible to do all the activities listed in the time available at each destination. Optional activities aren't necessarily endorsed or recommended by Intrepid nor included in price of this trip. If you do any optional activities, you do so at your own risk and it must be clearly understood that your participation is your own decision and doesn't form part of your contract with Intrepid. You may be required to sign/complete a waiver form or a receipt for some optional activities.

The official currency of Columbia is the Columbian Peso (COP).

The official currency of Ecuador is the US dollar (USD).Please note that in Ecuador automatic money machines often limit the amount you can withdraw. This can be $100 or $200 per day depending on your card.

With ATMs being widely available in major towns and cities, credit and debit cards are the best way to access money in Latin America (note though that charges are made for each transaction). Please check with your bank before departure that your card is accepted in the countries you are travelling to. Also ensure your bank is aware of your travel plans as - suspecting fraud - they may cancel your cards after the first few international transactions.Be aware that your withdrawing limit may vary from country to country (regardless of your withdrawing limit in your home country) and it can be as low as the equivalent to US$100 per day.It's also advisable to carry some cash in small denominations bills, for those times when ATMs may not be available. US$ dollars is the most readily changeable currency.VERY IMPORTANT:
US$100 bills with serial number CB or BE and any other US$ bills that are old, torn, written or stamped on will not be accepted by local banks.

Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Please consider your own spending habits when it comes to allowing for drinks, shopping, participating in optional activities, and tipping. Please also remember the following specific recommendations when planning your trip.

If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. Please note we recommend that any tips are given directly to the intended recipient by a member of your group as our group leaders are prohibited from collecting cash for tips.Restaurants: Tipping is not expected in local markets and basic restaurants. However if you wish to tip, round your bill up to the nearest 5%. In more up-market restaurants we suggest up to 10%-12% of your bill. Some restaurants already include tipping on the final amount, which should be shown on the bill as: propina, servicio or cubiertos.Local guides: Throughout your trip you may at times have a local guide in addition to your leader. We suggest US$2 per person per day for local guides.Porters (if applicable): While on the Inca Trail, we suggest PEN80-120 for all porters, assistants and cook.Drivers: You may have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group however a base of US$1-2 per day is generally appropriate.Your Group Leader: You may also consider tipping your leader for outstanding service throughout your trip. The amount is entirely a personal preference; however as a guideline US$1-3 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.

Please allow US$44.30 for international airport departure tax in Quito.

LOCAL PARTNER:
Please note this Intrepid trip is operated by our experienced local partners Dragoman Overland. Your departure will be run in a Dragoman vehicle with a Dragoman crew.

MINIMUM AGE:
The minimum age for this trip is 18 years old and bookings for minors, even if accompanied by a parent, cannot be accepted.

Maximum of 22 travellers per group.

As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part.Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. However you can download Intrepid's FREE Meet Up app to chat with your fellow travellers before your trip. Meet up, discuss your upcoming trip and share the excitement of planning for your adventure. For more information visit:
www.intrepidtravel.com/meetup

Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Trip Notes. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own room (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.

Camping (with facilities) (10 nts), Hotel (6 nts), Hostel (2 nts)

The type and variety of accommodation is determined by conditions on each of our routes. Each route is different - on some we use a mixture of campsites and wild camps; on others we also use hotels.Where it's not practical to camp (ie: in towns and cities), we use hotel accommodation and eat out in local restaurants. The frequency and regularity of hotel stops depends on the route and area.Campsites will range from rather basic to those with excellent facilities, including swimming pools, restaurants and bars. In some cases it may also be possible to upgrade locally to bungalows, lodges or even tree-houses. One of the highlights of overlanding is that in more remote areas we will wild-camp. This allows us to get far away from the tourist crowds to some beautiful, secluded spots. We will also arrange as many village or local homestays as possible, allowing us to get close to indigenous populations and ensures our money stays within local communities.

While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. On our camping trips we often cook the region's specialities so you don't miss out. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.

When travelling on an Overland trip you have chosen a participation camping tour. This means that you will be helping your leader prepare meals for the group. You may also get the chance to help with the shopping!Your leader will come up with meal ideas and quantities needed for large groups. Participating in the camp is usually done on a duty roster system with group of 5 or 6 people (depending on group size) having a different camp job each day. If you have any dietary requirements please tell us at the time of booking and also remind your crew at your welcome meeting.

All meals when camping

Please budget for additional meals and expenses while on your trip. Our suggestion is based on past traveller feedback but you may choose to spend more or less.

USD 350.00

All meals while camping are included.

Overland vehicle

On all of our Dragoman-operated Overlanding trips you will be accompanied by two Western crew members who are responsible for the group and the overall organisation of the trip.While not being guides in the traditional sense you can expect them to have a broad knowledge of the places visited and to offer suggestions of things to do and see. In East and Southern Africa we will also have an African camp master/cook who is in charge of running the camp and organising all of the meals. Their knowledge of the local produce makes shopping at the markets great fun and you will learn how to prepare and cook some unusual dishes. In the rest of Africa, South America and the majority of Central Asia and China we use local guides who may stay with us for just a few hours or will actually travel with us for some or all of the journey. In these cases they become a third crew member and are able to offer their local knowledge as well as a real insight into the lives of the local people. Our crew are chosen for their leadership skills, and most importantly have a passion for the region and its people.We endeavour to provide the services of an experienced leader and crew; however, situations may arise where your leader is new to a particular region or training other group leadersOn any Overland trip, there are a number of tasks that need to be done. Our overland trip leaders will organise the group into smaller groups of two or three who will take turns in the daily shopping and cooking, vehicle cleaning, disposing of rubbish, etc. There are also a number of other jobs that need doing e.g. collecting water and firewood, luggage loading, supervising the kitty and food stores, which may be assigned to particular people or on a rota system according to group size, make-up, and so on. You must come prepared to 'pull your weight' and share in these duties; you will become very unpopular with other group members if they have to do your share. The more you put into a trip, the more you'll benefit.

Villa Colonial

Calle de Maravillas (C10) No 30-60

Getsemani

Cartagena

COLOMBIA

The hotel is located on a quiet street just inside the city walls in La Matuna district. It is 50 metres from the Laguna de Chambacu and close to the post office. A family-run operation, the Villa Colonial offers well-maintained, airy rooms painted in pastel colours. Laundry service is available.

Rafael Nunez airport is approximately 2 km from the hotel and a taxi will cost roughly US$4 and is recommended. There are also taxis from the airport to Plaza San Francisco which cost less than a dollar.

We don't expect any problems (and nor should you) but if for any reason you are unable to commence your group trip as scheduled, please contact your starting point hotel, requesting that you speak to or leave a message for your group leader.If you have pre-booked an airport transfer (where available) and have not made contact with our representative within 30 minutes of clearing customs and immigration, we recommend that you make your own way to the starting point hotel, following the Joining Instructions in these Trip Notes. Should this occur, please apply to your travel agent for a refund of the transfer cost on your return.No refund is available on missed transfers or portions of your trip owing to a different flight arrival or delayed flight arrival. Any additional cost incurred in order to meet up with your group is at your own expense.

Alston Inn Hotel

Juan Leon Mera N23-41 y Veintimilla

Quito

ECUADOR

Dragoman 24 HOUR EMERGENCY NUMBER Tel: +44 (0) 1728 862 222 This is an answer-phone. If calling outside UK office hours for non urgent questions, please leave a message. There is a number provided to call for a 24 hour manned mobile, in case of genuine emergency. For further emergency contact details go to:

Please also make sure you have access to an additional US$400, to be used when unforeseen incidents or circumstances outside our control (eg. a natural disaster, civil unrest or an outbreak of bird flu) necessitate a change to our planned route.

Visas are the responsibility of the individual traveller. The visa requirements for your trip vary depending on where you are from and where you are going. As a general rule most countries expect that you will have at least 6 months' validity on your passport. On arrival visitors may be asked to present return tickets and evidence of means to cover your intended stay. We keep the following information up to date as much as possible, but rules do change - it's important that you check for yourself. Residents from other countries must consult the relevant embassies or your travel agent.

COLOMBIA:
Australia: Not required
Belgium: Not required
Canada: Not required
Germany: Not required
Ireland: Not required
Netherlands: Not required
New Zealand: Not required
South Africa: Not required
Switzerland: Not required
United Kingdom: Not required
United States: Not required

ECUADOR TOURIST VISA
Australia: Not required
Belgium: Not required
Canada: Not required
Germany: Not required
Ireland: Not required
Netherlands: Not required
New Zealand: Not required
South Africa: Not required
Switzerland: Not required
United Kingdom: Not required
United States: Not required

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking you should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage and although you won't be required to walk long distances with your luggage (max 30 minutes), we recommend keeping the weight under 10kg / 22lb.Most travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.You can find Intrepid's Ultimate Packing List on our website. It should be used as a guide only and isn't intended to be a complete packing list.

CAMPING EQUIPMENT:
Sleeping Bag - Check the expected climate en route. Nights in desert and mountain regions can be very cold in winter months. One that zips down all one side is useful for warm nights and a sleeping bag liner for cold nights.
Mattress or compressed foam - Compressed foams are the lightest, most convenient but probably the least comfortable. Self inflating mattresses are convenient, comfortable, light and small when rolled up; they are more expensive and do puncture so bring a suitable repair kit.

WATER BOTTLE:
Consider bringing your own water bottle to refill along the way. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion ends up in limited landfill or discarded in waterways and natural environments. Although it can be difficult to avoid bottled water when travelling, please consider water purification techniques such as iodine or micropur and use the water dispensers which are provided at some of our accommodation. When unable to avoid bottled water it is better to buy the largest available and distribute into your smaller bottle for the day

In countries like Argentina, Uruguay and the Patagonia region of Chile, tap water is treated and safe to drink so please avoid the purchase of bottled water by refilling from the tap.

All Intrepid travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid reserves the right to exclude them from all or part of a trip without refund.You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip. For legal reasons our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.

ALTITUDE SICKNESS:
Parts of your trip go above 2800 metres / 9200 feet where it is common for travellers to experience some adverse health effects due to the altitude - regardless of your age, gender and fitness. It even happened to Sir Edmund Hillary!Before your trip.
Some pre-existing medical conditions are known to severely worsen at high altitude and be difficult to adequately treat on the ground, leading to more serious consequences. It is imperative that you discuss your pre-existing medical condition/s with your doctorWe understand certain medications are reported to aid acclimatizing to high altitude. Please discuss these options with your doctor.During your trip.
While our leaders have basic first aid training and are aware of the closest medical facilities, it is very important that you are aware of the cause and effects of travelling at altitude, monitor your health and seek assistance accordingly.Please read the following document carefully and, during your trip, utilise the table on the back daily to record your own perspective of your general health and any symptoms you may experience:http://d3oxn90f3yphmd.cloudfront.net/sites/default/files/file_attach/52735_product_altitude-sickness.pdf

WHO REPORTS:
The World Health Organisation has countries in Latin America registered as zones affected by hepatitis A, hepatitis B, typhoid, cholera, rabies and malaria.

YELLOW FEVER:
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home.It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.

Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trip.We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, air tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your group leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:

The vehicle has fully lockable doors and windows, which is an obvious advantage, but it will probably be necessary to guard it at times and everyone should be prepared to share in this responsibility.In most areas there is very little to fear from the point of view of violence. But in all areas 'tourists' are a tempting target for pickpockets and con-men. Always be aware of this and be especially careful when leaving banks or money-changers, in any crowded areas, etc. NEVER leave things lying around - they will almost certainly get stolen. We cannot emphasise enough how important it is to always be security conscious and to take all necessary precautions. Great inconvenience and distress can be caused by having your documents or possessions stolen.A few of our past group members have had the unhappy experience of having their belongings stolen before the trip starts. Beware of carrying your passport and other valuables around with you in cities. We strongly suggest you deposit your valuables in your hotel safe on arrival.

FIRE PRECAUTIONS:
Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms.

TRAFFIC AND DRIVING ON THE OTHER SIDE OF THE ROAD:
Depending on where you come from please note that drivers in this part of the world may drive on the opposite side of the road from what you are used to. Look both ways before crossing any road. Traffic can be a little more chaotic than you might be used to at home. Be aware!

PETTY THEFT AND PERSONAL SAFETY:
While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair and wearing a money belt will reduce any chance that your valuables should go missing.

MONEY WITHDRAWAL:
In order to avoid fraud, it is advisable that you withdraw money from ATMs located inside banks or guarded shops during business hours only.

TRAVEL ADVISORY:
Where we use a local partner to fully operate one of our itineraries, we use the travel advisory of the country where that operator is based rather than the Australian DFAT advisory. This itinerary is operated by our local partners Dragoman, and as such will follow the British Government (FCO) Travel Advice. To view these travel advisories please log on to:

Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.When travelling on a group trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.Please go to our website for links to various travel insurance providers:

We believe strongly in low impact or rather positive impact tourism. Broadly speaking this means that we try to minimise the negative aspects of tourism on the local cultures and environments that we visit and highlight the positive aspects. Please visit our website for further details and suggestions on how you can be a responsible traveller:

Latin Americans can be very conscious of appearance so try to be casual but conservative in your dress. Outside of beach areas halter tops and very short shorts should not be worn. When visiting churches or religious sites shoulders and knees should be covered.

Illegal drugs will not be tolerated on our trips. Possessing or using drugs not only contravenes the laws of the land, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for Intrepid travellers. Intrepid's philosophy of travel is one of respect towards everyone we encounter and in particular, the local people who make our destinations such special places. The exploitation of prostitutes is completely contrary to this philosophy. Our group leader has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.

Since Intrepid Travel commenced operating in 1989 we've been committed to giving something back to the communities we visit. One way has been through our support for local humanitarian, development and conservation projects. Many of our travellers want to contribute something too. Whilst it is often tempting to give hand-outs to those less fortunate, this has the potential to promote a culture of begging and dependency. Handouts are not a sustainable way for individuals or communities to live. That’s why we established The Intrepid Foundation – to make it easier for travellers wishing to give back to communities in an effective and meaningful way. The Intrepid Foundation is a not-for-profit fund offering a selection of excellent grassroots organisations which you can contribute to. All donations to The Intrepid Foundation will be matched by Intrepid Travel dollar for dollar (up to AU$5,000 per donor and a total of AU$400,000 for all donors in each financial year). And every cent gets there as Intrepid Travel pays for all the administration costs. Donating is simple and secure. Please ask your group leader for information on the projects we support through The Intrepid Foundation or go to our website:

Organisations and projects currently supported by The Intrepid Foundation in Ecuador include:* The Charles Darwin Foundation protects species in the Galapagos that are on the borderline of extinction. Focusing on the island of Floreana, they hope to re-introduce several locally extinct and critically endangered keystone species that are integral to the ongoing balance and sustainability of the marine and terrestrial ecosystems.

Carbon Offset C02-e 548.00 kgs per pax.

After your travels, we want to hear from you! This is so important to us that we'll give you 5% off the price of your next trip if your feedback is completed online within 4 weeks of finishing your trip.