Luang Prabang to Singapore Trip Notes

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Last Modified: 28 Dec 2012
Luang Prabang to Singapore
Trip code: TDODC
Validity: 01 Jan 2012 to 31 Dec 2012
Experience the incredible diversity of South-East Asia on an overland journey from the beautiful temples of Luang Prabang to the hustle and bustle of modern Singapore. For those seeking to immerse themselves in the magic of South-East Asia, this amazing adventure encompasses some of Asia’s most dynamic cities and remarkable landscapes. From the relaxed vibe of Laos to the bustle of Bangkok to the beaches of Malaysia, this trip is an unforgettable way to see the best of South-East Asia.
This trip is operated by our experienced local partners Dragoman Overland. Dragoman shares Intrepid's ethos for adventure travel and has many years' expertise in overlanding.
Table of Contents
StyleDeparture taxEmergency contact
ThemesImportant notesEmergency funds
MapGroup sizeVisas
ItineraryYour fellow travellersIssues on your trip
Itinerary disclaimerSingle travellersWhat to take
Culture shock rating AccommodationHealth
Physical ratingMeals introductionSafety
Physical preparationMealsTravel insurance
Included activitiesTransportResponsible Travel
KittyGroup leaderA couple of rules
Optional activitiesArrival complicationsThe Intrepid Foundation
Money ExchangeFinish point Responsible Travel projects
Spending moneyFinish point descriptionFeedback
TippingFinish point instructions
To save you money and the hassle of booking multiple trips, this journey is a combination of some of our most popular adventures so your leader and the composition of your group may change.
Style
Basix
  • The best value journeys on the planet! On a Basix trip you can expect amazing experiences, but none of the inclusions that you may not want. Which means budget (1-2 star) accommodation, plenty of free time, activities that are optional and the freedom to choose meals to suit your budget. On some trips you may be camping and required to set up your own tent. You'll also have access to a group leader to offer advice and help you uncover the region's hidden gems. On a Basix journey, the way you travel is all a part of the adventure. Depending on the destination and the itinerary, you could find yourself travelling on anything from a donkey to a bus or a private safari vehicle. These trips are ideal for first-time travellers seeking fun and independence with the support of a group leader. They're also ideal for independent travellers looking to make the most of their travel time with minimum hassle and maximum experiences.
Themes
Overland
Map
Luang Prabang to Singapore
Itinerary
Days 1-3 Luang Prabang
The trip starts with a group meeting at 6pm.
You can arrive at any time as there are no activities planned until this important meeting; please ask the hotel reception where it will take place. If your flight arrives too late, we recommend that you consider arriving a day early and book a night's accommodation prior to the trip so you are able to attend. If you are going to be late please inform the hotel reception. We'll be collecting your kitty, insurance details and next of kin information at this meeting so please ensure you have all details on hand to provide to your leader.
The atmospheric World Heritage-listed city of Luang Prabang is a favourite of many. Nestled in the hills of northern Laos on the confluence of the Mekong and Khan rivers, it's studded with ornate temples and French colonial architecture.
The next day is free for you to wander the streets of Luang Prabang and explore the surrounding area.
There's plenty to explore here from the Royal Palace and many temples to the sacred caves of Pak Ou a short distance outside the city. You can also make the steep climb up Mount Phousi, the spiritual and geographical heart of the city, and a great spot to watch the sunset over the Mekong.
Optional Activities
  • Royal Palace Museum - USD4
  • Luang Prabang - Mt Phu Si - USD2
Accommodation
Guesthouse (2 nts)
Days 4-5 Vang Vieng
Leaving Luang Prabang, we will spend most of today travelling as we drive south to Vang Vieng. We will stay here for 2 nights basing ourselves at a local guesthouse.
Situated on the Nam Song River, Vang Vieng offers limestone karst scenery, local markets and riverside walks.
The next day is free for you to relax and explore Vang Vieng
There is plenty to do in and around Vang Vieng. The area is renowned for its many caves, many of which are easily accessible from the town, perhaps the most famous is the cave of Tham Chang, a beautiful cavern fed by a natural spring making it a perfect spot for a refreshing swim. Hire bicycles to explore further afield, or a tour of an Organic Mulberry Farm is also an option.
Optional Activities
  • Kayaking - USD9
Accommodation
Guesthouse (2 nts)
Day 6 Vientiane
Travel day, driving from Vang Vieng further south to the old French colonial city of Vientiane. We will be here for 2 nights, staying in a friendly local hotel.
Possibly Asia's most laidback capital, Vientiane is a city where daily affairs are conducted at a relaxed pace. Hardly touched by the modernisation that has completely changed the face of other cities in South-East Asia, Laos still has a wealth of cultural delights to discover - on foot, or for the less energetic, by jumbo (tuk tuk).
Next day is free to wander the streets of laid-back Vientiane or perhaps hire bikes or go by tuk-tuk to explore the surrounding area.
Follow dusty tracks along the river to find villages full of friendly children, dogs and chickens. Vientiane's vibrant, colourful morning market (which incidentally is open all day!) is full of local treasures. A great way to round off the day is to enjoy a spectacular sunset over the Mekong.
Accommodation
Hotel (2 nts)
Day 7 Bush Camp
Today we leave Laos, crossing the border into Thailand over the Friendship Bridge. Travelling through the region offers a unique glimpse of the Thailand of old. Tonight we will probably stop and find a spot to bush camp for the night en route to Phi Mai.
Crossing between Laos and Cambodia we overland through the Isan region of north-eastern Thailand. This remote area is often described as Thailand's "forgotten backyard" as it's the least-visited part of the country, despite the fact that it accounts for a third of the kingdom's land mass and nearly a third of its total population. In fact, travelling through these northeastern
provinces offers a unique glimpse of the Thailand of old, a country where rice fields run on as far as the eye can see and silk-weaving is still a cottage industry - and the people here are immensely proud of their cultural heritage and family history and life still very much revolves around family and community.
Accommodation
Bush camp (no facilities) (1 nt)
Days 8-10 Aranyaprathet
If time allows, we will visit the temple complex of Phi Mai this morning.
Exploring the remote temples of Phimai in the remote Isan region of Thailand gives you the chance to learn about the area's interesting Khmer history. This building of this Hindu-Mahayana Buddhist complex started in the 10th century under Khmer King Jayavarman V, which means it actually pre-dates its more famous cousin, Angkor Wat, by nearly a century. The Phimai temples share a number of design features with their more famous Cambodian neighbours, particularly the roof of the 28m tall main shrine, so much so that many people have argued that this may have been a model for the Angkor complex.
Later we travel on to Aranyaprathet on the Thai/Cambodia border, where we stay in a simple local hotel.
On the border of Thailand and Cambodia, lies the wonderful city of Aranyaprathet. Lined with casinos and markets, it is a lively place to visit and a great place to use as a stopping over point before travelling further into Thailand or starting a journey into
Cambodia.
Included Activities
  • Phimai Temple Complex
Accommodation
Hotel (1 nt)
Days 11-12 Siem Reap/Angkor Wat
We will spend most of today travelling, crossing the border into Cambodia first thing in the morning before driving on to Siem Reap. We will be in Siem Reap for 3 nights staying in a friendly local hotel.
The small but expanding town of Siem Reap is the gateway to Angkor. It's markets are a great place to shop or to try some cheap, delicious street food.
The next day we get up early for our full day guided exploration of the incredible temples of Angkor Wat and Angkor Thom. We will also be able to watch the sunset over the temples.
Angkor Wat really is a spectacular as all the guidebooks and newspaper articles have led you to believe, and nothing can quite prepare you for your awe-inspiring first glimpse of the temple's five majestic towers. Angkor literally means "city" or "capital" and that's exactly what the huge temple complex once was - the ancient capital of the Khmer empire. Angkor Wat itself is usually recognised as the most impressive temple within the complex, both in terms of its grandeur and its sheer magnitude. As you approach, the intricacy of the layout becomes apparent, and close up, every nook and cranny reveals itself to be filled with fine detail; around every corner a new feature surpasses the last. Throughout the day the colours of the stone seem to change, the spires golden in the dying light at dusk.
We spend a full day exploring the temples with the aid of a knowledgeable local guide, learning about the buildings and their fascinating Khmer history.
Our third day is a free day for you to do as you please. Return to the temples to spend some more time exploring, or maybe take some time to relax with a massage or local spa treatment. Siem Reap itself is a lively little town and interesting to wander around.
A visit to the old market is a must, even if you're not looking for souvenirs; wandering through the stalls and surrounding shops the silks, cottons, sarongs, silver and statues are a riot of colour and a feast for the eyes. There's also a long tradition of shadow puppetry in the region, and if you're lucky you might catch a show at one of the local restaurants in the evening.
Included Activities
  • Siem Reap - Guided Angkor Wat & Angkok Tom tour
Accommodation
Hotel (3 nts)
Days 13-14 Phnom Penh
Most of today will be spent travelling as we drive from Siem Reap to Phnom Penh. We stay here for 2 nights in a local guesthouse.
Phnom Penh, Cambodia's capital, is set on a major junction of the Mekong and Tonle Sap rivers and boasts some fine examples of French-inspired architecture.
Wandering through the broad tree-lined boulevards dotted with old colonial villas you'll find that the city has managed to retain much of it's original charm, especially as it hasn't (yet) been overwhelmed by too many towering high-rise developments. Life in Phnom Penh centres around the lively river-front area where in the evening the locals come to take in the air, snack on the street hawkers food and enjoy the impromptu waterside entertainment along the long grassy promenade. The capital is also a fantastic place for souvenir shopping and with it's great range of restaurants it's the perfect place to sample Cambodian cuisine.
The next morning we visit the Tuol Sleng Prison Museum and Killing Fields Memorial.
Confront Cambodia's tragic past on a guided tour of the Tuol Sleng Genocide Museum, a former school which served as a Khmer Rouge torture centre. It's estimated that more than 20,000 people were held and tortured here.
Head out to the Choeung Ek Memorial, where a stupa made up of some 8,000 human skulls marks the site of the infamous Killing Fields. This was the execution ground for the torture victims of Tuol Sleng and standing in this peaceful setting it's almost unthinkable to imagine that to date nearly 9000 corpses have been exhumed from the area.
The afternoon is free to explore Cambodia's capital.
If you're in the mood for shopping, stop in at the art deco-designed Psar Thmei (Central Market) which is a great place for browsing, or travel out to Psar Tuol Tom Pong (the Russian Market) for the best range of local souvenirs.
Stroll along the famous Sisowath Quay and enjoy a coffee or cocktail at one of the many cafes while observing the busy river traffic.
Included Activities
  • Phnom Penh - Guided tour Choeung Ek (Killing fields)
  • Phnom Penh - Guided tour of Tuol Sleng Genocide Museum
Meals Included
2 Breakfasts
Accommodation
Guesthouse (2 nts)
Day 15 Battambang
This morning we leave Phnom Penh, heading for Battambang. We will probably stop en route for a boat trip to visit one of the many floating villages in the area. In Battambang we stay in a friendly hotel, either for one or two nights.
Cambodia's second-largest city, Battambang, (pronounced Battambong) is an attractive riverside town with traces of French elegance, friendly Khmer people and well-preserved colonial architecture.
The next day is free for you to explore the town of Battambang and the surrounding area. Alternatively, your leader may decide to use this day elsewhere in the itinerary depending on local conditions and the group's wishes.
Included Activities
  • Kampong Loung Floating Village Boat Trip
Accommodation
Hotel (2 nts)
Day 16 Aranyaprathet
This morning we visit the Killing Caves of Phnom Sampeau.
The hillside site of Phnom Sampeau, where hundreds of people were tortured and killed under the Khmer Rouge, is now an interesting spot to explore. Littered with pagodas and cave shrines the site also has a fantastic view of the rice fields and surrounding countryside from the summit.
After lunch we drive back towards the border with Thailand, crossing over in the late afternoon. Overnight in local hotel in Aranyaprathet near the border.
Included Activities
  • "Killing Caves" at Phnom Sampeau
Accommodation
Hotel (1 nt)
Days 17-19 Bangkok
Drive from Aranyaprathet to Bangkok. Whilst in Bangkok we stay in a comfortable hotel with good facilities.
Thailand's bustling capital, Bangkok is famous for its tuk tuks, khlong boats and street vendors serving up delicious Thai food.
Bangkok has so much to offer those with time to explore – why not take a riverboat to Chinatown and explore the crowded streets; wander down the tourist mecca of Khao San Road; pay a visit to Wat Pho, home to the country's largest reclining Buddha and keeper of the magic behind Thai massage; explore the magnificent Grand Palace and the Temple of the Emerald Buddha; or travel by longtail boat down the Chao Phraya River to explore the famous 'khlongs' (canals) of Bangkok. Life along these canals seems a world away from the chaotic streets of the capital.
As this is a combination trip, your group leader and the composition of your group may change at this location. There will be a group meeting to discuss the next stage of your itinerary, meet your new fellow travellers, and collect the next part of your kitty.
Optional Activities
  • Bangkok - Wat Pho temple - THB100
  • Bangkok - Thai massage - THB350
  • Bangkok - Grand Palace - THB500
Accommodation
Hotel (3 nts)
Day 20 Bush Camp
Today we begin our drive south, finding a place to bush camp en route.
Accommodation
Bush camp (no facilities) (1 nt)
Days 21-22 Khao Sok National Park
We arrive at Khao Sok National Park where we base ourselves for the next 2 nights.
Set amid hectares of thick jungle, waterfalls, limestone cliffs and topped off with an island-studded lake, Khao Sok is a nature lover's paradise.
The second day is free day for optional activities.
In free time explore superb walking trails, rivers and waterfalls. In the rainy season there's an option to take to the water in inner tubes and float down the river through the rainforest.
There are two seasons in Khao Sok National Park, the 'dry' season and the 'rainy' season. The dry season is from November until April, and the rainy season from May to October when most of the rain falls. Be aware that all the walking trails will be muddy and slippery during the rainy season and harmless leeches are abundant, however the scenery is beautifully lush and green. Each of the seasons has its charms and its difficulties.
Optional Activities
  • Hiking - Free
  • Tubing - THB300
  • Khao Sok - Cheow Lan Lake tour - THB1800
Accommodation
Guesthouse (2 nts)
Days 23-25 Krabi/Ao Nang Beach
A short drive brings us to Ao Nang Beach. This is a great place to base ourselves for the next 3 nights. There are many optional activities available here including day trips to nearby islands.
The next 2 days are free for optional activities.
Optional Activities
  • Sea kayaking - THB600
  • Tubing - Free
  • Snorkelling - Free
  • Island hopping tour - Free
  • Longtail boat to Railay Beach - Free
Accommodation
Guesthouse (3 nts)
Day 26 Satun
Today we leave the beach behind as we make our way south. Tonight we will stay in a town near the border ready for the crossing tomorrow morning.
Accommodation
Hotel (1 nt)
Days 27-28 Penang
This morning we cross the border into Malaysia and continue to Butterworth. We leave the truck behind for the next 2 nights as we then catch a ferry to Penang. Tonight we stay in a local guesthouse in central Georgetown.
The next day we make our way to a homestay on the island.
Penang Island was the first destination of the colonial British in 1786. They invited Chinese, as well as others from all over Asia, to live on this island in the tropics. Today, this exotic blend of cultures still exists and the World Heritage site of Georgetown contains a fascinating blend of religious places of worship.
Included Activities
  • Village Tour
Optional Activities
  • Chong Fat Tze Museum - MYR12
  • Teluk Bahang National Park - Free
  • Khoo Kongsi - MYR10
Accommodation
Hotel (1 nt), Homestay (1 nt)
Days 29-30 Cameron Highlands
This morning we return to mainland and rejoin the truck for the drive to this old colonial hill station known as the Cameron Highlands. We will have the opportunity to visit tea plantations in the area. Tonight we will camp.
The Cameron Highlands were a favourite getaway of the colonial British - a place of tranquillity and beauty to escape the humidity of the jungles.
The next morning we visit a tea estate. This afternoon is free.
Included Activities
  • Tea plantation tour
Optional Activities
  • Hiking - Free
Accommodation
Camping (with facilities) (2 nts)
Days 31-32 Taman Negara National Park
Today we make our way to Malaysia's premier national park, Taman Negara. This evening there is an optional jungle walk. We stay overnight in Kampung Kuala Tahan, in a comfortable guesthouse.
Taman Negara National Park is home to what's considered to be the oldest rainforest in the world.
The next day is free for optional activities.
Optional Activities
  • Night trek through the jungle - Free
  • Various jungle walks and boat trips - Free
Accommodation
Guesthouse (2 nts)
Days 33-34 Kuala Lumpur
This morning we drive to Malaysia's capital, Kuala Lumpur, where we spend the next two nights.
Kuala Lumpur, the cosmopolitan capital of Malaysia, is affectionately known as KL and you'll almost always hear locals refer to it by its acronym. Communities of Indian, Chinese and ethnic Malay people mingle peacefully, allowing travellers to get the best of all three worlds.
The second day is free for optional activities.
Optional Activities
  • Petronas Towers - MYR10
  • Islamic Arts Museum - MYR12
  • Menara Tower - MYR42
  • Orang Asli Museum - MYR10
Accommodation
Hotel (2 nts)
Day 35 Melaka
This morning we drive to the historic Portuguese trading town of Melaka. Free afternoon for optional activities. Overnight in a comfortable guesthouse with good facilities.
Once the most important trading port of Malaysia, Melaka attracted Chinese, Indian, Dutch, Portuguese and British traders, all seeking wealth or an opportunity to control the Straits of Malacca, a vital trading route between the Indian and Pacific oceans. Today, Melaka's wealth of historical sites remind visitors of times gone by and its multicultural past is revealed in its distinctive cuisine.
Optional Activities
  • Melaka - Trishaw tour - MYR45
  • Riverboat trip - MYR15
  • Menara Taming Sari (revolving tower) - MYR20
  • Baba Nonya Heritage Museum - MYR8
  • Eye on Malaysia - MYR20
  • Sultanates Palace - MYR2
Accommodation
Guesthouse (1 nt)
Days 36-37 Singapore
Today we leave the truck behind us and make our way to Singapore by local bus.
Singapore has few areas untouched by modernisation, but wandering the streets of Little India and Chinatown is a great way to see the old parts of the city. To explore further, check out the renowned shopping precinct of Orchard Road, or stop by Raffles to experience the old world charm of a Singapore Sling. An evening in Singapore is not complete without an evening stroll along Clarke Quay or take a river cruise to learn more about the fascinating history of this city.
There are no activities planned for the final day and you are able to depart the accommodation at any time. Please check the 'Finishing Point Hotel' section for checkout times and luggage storage possibilities.
Optional Activities
  • River Cruise - SGD15
  • Singapore Zoo - SGD20
Accommodation
Hotel (1 nt)
    • Beijing to Bangkok (CDOQC)
    • Ulaanbaatar to Xi'an (CDOVC)
    Itinerary disclaimer
    We must emphasise that the routes, activities and places visited described in these trip notes are intentions and are meant as a rough guide only. We intend following the route detailed but exact night stops cannot be guaranteed. It sometimes happens that we decide to make a change to our basic planned itinerary. This may be for a variety of reasons - climatic, road or bureaucratic conditions may demand it. Or it may be because we find a better, more interesting route. While actually en route, unexpected hospitality, a local festival or a great place to chill out can determine our exact route and itinerary on any given trip.
    Overnight stops and driving distances each day may vary to best suit the needs of the group.
    Culture shock rating

    Expect some culture shock. You'll be exposed to signs of poverty and access to services may be sporadic. The food will be quite different to home and English speakers harder to find. Respecting the local culture will make it easier to fit in and really experience the location.
    Physical rating

    This trip will raise your heartbeat. Moderate physical activities are included and a good level of fitness is required.
    Physical preparation
    In these parts of the world you'll need to be healthy enough to cope with extremes of climate; from hot deserts through to the cold of high mountain areas.
    Overland travelling can be demanding - long, rough travel days and dusty conditions can be challenging to some. You'll need to be fit enough to help every day with the camp chores (cooking, washing up, general camp set up) as well as putting up, and taking down your own tent. There are some long driving days and some early morning starts. The step-up into the overland vehicle, while not overly high, can become tiring. You need to judge if you are physically fit enough to haul yourself up and down the step at least 8-10 times a day.
    Included activities
    Included activities are listed in the day-to-day itinerary, all other activities are optional and at your own expense. If you choose not to participate in the included activities on this itinerary, the cost will not be refunded.
    Kitty
    On this trip it's compulsory to contribute to a kitty. The kitty is an on-ground payment put into a central fund and overseen by travellers and the crew. It helps fund accommodation, camp meals and some included activities. Kitty amounts are subject to change to reflect local price increases. Please check our website for the up-to-date amount 48 hours prior to your trip commencement.
    Your kitty will be collected when you arrive for your trip, either on day 1 or, if on a combination trip, in stages throughout your trip.
    You may pay your kitty in a mixture of US Dollars cash and the rest in local currency (amount and type of currency to be agreed by the leader at the start of the trip). Most of our travellers chose to bring a cash passport with them for withdrawing local currency (you can visit www.cashpassport.com for further information on these). This is a very secure way of carrying your money whilst travelling. You treat them exactly like an ATM card and draw out local currency from an ATM to give to your leader within each country.
    If you do choose to pay part in local currency your trip leader will confirm the current exchange rates with you so you will know exactly how much to hand over.
    Travellers cheques have become increasingly difficult to change around the world with passengers and our leaders experiencing huge frustration and numerous hours spent trying to find a bank which will change travellers cheques. For this reason we no longer accept them on our trips.
    Kitty does not cover food while staying in hotels and hostels.
    KITTY CHANGES:
    We constantly monitor local price changes and exchange rate fluctuations that could affect kitty expenses. Final kitty contributions are likely to be different from those quoted in the brochure or at the time of booking so you must check the final amount just before departure.
    As our kitty is flexible the indicated amount is indicative only. Follow the link below to view the kitty amount for your departure date.
    Optional activities
    A selection of optional activities are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only. Prices are for entrance only and don't include transport costs to and from the sites or local guides unless indicated. It may not be possible to do all the activities listed in the time available at each destination. Optional activities aren't necessarily endorsed or recommended by Intrepid nor included in price of this trip. If you do any optional activities, you do so at your own risk and it must be clearly understood that your participation is your own decision and doesn't form part of your contract with Intrepid. You may be required to sign/complete a waiver form or a receipt for some optional activities.
    Money Exchange
    The official currency of Laos is the Kip (LAK).
    However, USD are also widely used throughout Laos. Foreign currency notes that are old, torn or faded can be very difficult to exchange, clean bills in small denominations are most useful. Traveller's cheques can be difficult to change. Visa cash advances are available in major banks, and ATM's are now available in most towns. The use of credit cards is restricted, mainly to major hotels.
    The official currency of Cambodia is the Riel (KHR).
    Unofficially however, US currency (US$) runs the country and is the currency you should bring, mostly in cash. Clean bills in small denominations are most useful. Notes should be 2006 series onwards. Torn, dirty or old notes, as well as the $2US note will be refused in most businesses Traveller's cheques can be difficult to change. Visa cash advances are available in major banks, and ATMs are are now available in most towns with most dispensing both KHR and US$. The use of credit cards is restricted, mainly to major hotels.
    The official currency of Thailand is the Baht (THB).
    The most convenient and cheapest way to obtain local currency is via an Automated Teller Machine (ATM) or Bancomat. ATMs are now available in most towns and visa cash advances are available in major banks. Foreign currency notes that are old, torn or faded can be very difficult to exchange, clean bills in small denominations are most useful. Traveller's cheques can be difficult to change. The use of credit cards is restricted, mainly to major hotels.
    The official currency of Malaysia is the Ringgit (MYR).
    The most convenient and cheapest way to obtain local currency in is via an Automated Teller Machine (ATM). ATM's are now readily available and visa cash advances are available in major banks. Foreign currency notes that are old, torn or faded can be very difficult to exchange, clean bills in small denominations are most useful. Traveller's cheques can be difficult to change.
    The official currency of Singapore is the Singapore dollar (SGD).
    The most convenient and cheapest way to obtain local currency in is via an Automated Teller Machine (ATM). ATMs are now readily available and visa cash advances are available in most banks. Foreign currency notes that are old, torn or faded can be very difficult to exchange, clean bills in small denominations are most useful.
    Spending money
    Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Please consider your own spending habits when it comes to allowing for drinks, shopping, participating in optional activities, and tipping. Please also remember the following specific recommendations when planning your trip.
    Tipping
    If you are happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it is of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. We recommend that any tips are given to the intended recipient by a member of your group, rather than collected and passed on by the group leader.
    Tipping is entirely voluntary. The crew may be travelling with you for many weeks and usually they become good friends with most members of the group. It is sometimes easy to forget that they do work hard to ensure that you do have a great trip. If you feel you would like to tip them, they certainly would appreciate it. On a number of our trips, we also use a local guide as well as our own crew. These guides live and travel with you through their home country and it is usual to tip them when they leave. We recommend USD10 to USD15 per person
    Departure tax
    All departure taxes should be included in your international flight ticket.
    Important notes
    LOCAL PARTNER:
    Please note this Intrepid trip is operated by our experienced local partners Dragoman Overland. Your departure will be run in a Dragoman vehicle with a Dragoman crew.
    MINIMUM AGE:
    The minimum age for this trip is 18 years old and bookings for minors, even if accompanied by a parent, cannot be accepted.
    FESTIVALS & PUBLIC HOLIDAYS:
    During public holidays and festival periods in Cambodia and Laos many businesses may close, transport may be extremely busy and travel times may increase. During these times please be patient and consider these moments as an opportunity to interact with the locals. Particularly worth noting are Khmer/Laos New Year (3 days in mid April), Pchum Ben (3 days in mid October) and Water Festival (3 days in late November).
    Group size
    Maximum of 19 travellers per group.
    Your fellow travellers
    As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part.
    Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. However you can download Intrepid's FREE Meet Up app to chat with your fellow travellers before your trip. Meet up, discuss your upcoming trip and share the excitement of planning for your adventure. For more information visit:
    www.intrepidtravel.com/meetup
    Single travellers
    Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Trip Notes. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own room (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.
    Accommodation
    Hotel (17 nts), Guesthouse (14 nts), Camping (with facilities) (2 nts), Bush camp (no facilities) (2 nts), Homestay (1 nt)
    The type and variety of accommodation is determined by conditions on each of our routes. Each route is different - on some we use a mixture of campsites and wild camps; on others we also use hotels.
    Where it's not practical to camp (ie: in towns and cities), we use hotel accommodation and eat out in local restaurants. The frequency and regularity of hotel stops depends on the route and area.
    Campsites will range from rather basic to those with excellent facilities, including swimming pools, restaurants and bars. In some cases it may also be possible to upgrade locally to bungalows, lodges or even tree-houses. One of the highlights of overlanding is that in more remote areas we will wild-camp. This allows us to get far away from the tourist crowds to some beautiful, secluded spots. We will also arrange as many village or local homestays as possible, allowing us to get close to indigenous populations and ensures our money stays within local communities.
    Meals introduction
    While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. On our camping trips we often cook the region's specialities so you don't miss out. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.
    Meals
    4 Breakfasts, 2 Lunches, 3 Dinners
    Please budget for additional meals and expenses while on your trip. Our suggestion is based on past traveller feedback but you may choose to spend more or less.
    USD 375.00
    All meals while camping are included.
    Transport
    Overland vehicle, Ferry
    Group leader
    On all of our Dragoman-operated Overlanding trips you will be accompanied by two Western crew members who are responsible for the group and the overall organisation of the trip.
    While not being guides in the traditional sense you can expect them to have a broad knowledge of the places visited and to offer suggestions of things to do and see. In East and Southern Africa we will also have an African camp master/cook who is in charge of running the camp and organising all of the meals. Their knowledge of the local produce makes shopping at the markets great fun and you will learn how to prepare and cook some unusual dishes. In the rest of Africa, South America and the majority of Central Asia and China we use local guides who may stay with us for just a few hours or will actually travel with us for some or all of the journey. In these cases they become a third crew member and are able to offer their local knowledge as well as a real insight into the lives of the local people. Our crew are chosen for their leadership skills, and most importantly have a passion for the region and its people.
    We endeavour to provide the services of an experienced leader and crew; however, situations may arise where your leader is new to a particular region or training other group leaders
    On any Overland trip, there are a number of tasks that need to be done. Our overland trip leaders will organise the group into smaller groups of two or three who will take turns in the daily shopping and cooking, vehicle cleaning, disposing of rubbish, etc. There are also a number of other jobs that need doing e.g. collecting water and firewood, luggage loading, supervising the kitty and food stores, which may be assigned to particular people or on a rota system according to group size, make-up, and so on. You must come prepared to 'pull your weight' and share in these duties; you will become very unpopular with other group members if they have to do your share. The more you put into a trip, the more you'll benefit.
    Arrival complications
    We don't expect any problems (and nor should you) but if for any reason you are unable to commence your trip as scheduled, please refer to the emergency contact section below for who to contact depending upon your starting location.
    Finish point
    Hangout Hotel
    10A Upper Wilkie Road
    Little India
    Singapore
    228119
    SINGAPORE
    Phone: +65 (06)4385588
    Fax: +65 (06)3396008
    Finish point description
    Set in a quiet location on the outskirts of Little India and just a short 5 to 10 minute walk from the Little India MRT, the Hangout Hotel has 24 hour free internet and free wireless in all rooms. All rooms have en suite bathrooms and air conditioning. Other features include rooftop terrace and lounge area with movies and pool table. Other facilities include safety deposit boxes, baggage storage room, 24 hour international calling, token operated laundry and drying machines available 24 hours and basic cooking facilities.
    www.hangouthotels.com
    Finish point instructions
    You can contact the staff at Hotel reception if you would like to arrange a Taxi to the airport. Approximate cost is SGD25 (surcharges apply between 07:30-09-30 and 23:30-06:30) and take about 30 minutes depending on traffic.
    Alternatively, a short walk from our hotel is the Little India MRT station where trains to Changi Airport leave every ten minutes between 05:30 and 23:30 - please allow at least 60 minutes travel time. You will have to change lines on the way. A MRT ticket to the airport will cost SGD1.60.
    Emergency contact
    Dragoman 24 HOUR EMERGENCY NUMBER Tel: +44 (0) 1728 862 222 This is an answer-phone. If calling outside UK office hours for non urgent questions, please leave a message. There is a number provided to call for a 24 hour manned mobile, in case of genuine emergency. For further emergency contact details go to:
    Emergency funds
    Please also make sure you have access to an additional US$400, to be used when unforeseen incidents or circumstances outside our control (eg. a natural disaster, civil unrest or an outbreak of bird flu) necessitate a change to our planned route.
    Visas
    Visas are the responsibility of the individual traveller. The visa requirements for your trip vary depending on where you are from and where you are going. As a general rule most countries expect that you will have at least 6 months' validity on your passport. On arrival visitors may be asked to present return tickets and evidence of means to cover your intended stay.
    We keep the following information up to date as much as possible, but rules do change - it's important that you check for yourself. Residents from other countries must consult the relevant embassies or your travel agent.
    LAOS:
    Australia:Yes - on arrival
    Belgium: Yes - on arrival
    Canada: Yes - on arrival
    Germany Yes - on arrival
    Ireland: Yes - on arrival
    Netherlands: Yes - on arrival
    New Zealand: Yes - on arrival
    South Africa: Yes - on arrival
    Switzerland: Yes - on arrival
    United Kingdom: Yes - on arrival
    USA: Yes - on arrival
    We ask all our travellers to obtain their Laos visas at the border, and NOT in their home country. Your tour leader will assist you in obtaining a Laos visa, generally at the border, depending on the current state of affairs, as it can vary.
    Please ensure that you have 3 passport photos and up to US$60 cash (this may vary too) to fulfil the requirements. There will also be an Immigration Fee of LAK5,000. To assist us in processing your Laos visas, please provide your agent with accurate passport details prior to the departure of your trip as these details will be passed on to our leader.
    When crossing the border you will most likely see a lesser entry fee than what you have paid. This is due to the leader having to use a local agent to process the visa which allows the group to cross the border as quickly as possible.
    CAMBODIA:
    Australia:Yes - on arrival
    Belgium: Yes - on arrival
    Canada: Yes - on arrival
    Germany Yes - on arrival
    Ireland: Yes - on arrival
    Netherlands: Yes - on arrival
    New Zealand: Yes - on arrival
    South Africa: Yes - on arrival
    Switzerland: Yes - on arrival
    United Kingdom: Yes - on arrival
    USA: Yes - on arrival
    Visas can be organised either in advance or on arrival. Check with your embassy or consulate and allow approx 3 weeks for processing. It is also possible to obtain your Cambodian visa on arrival at the airport or border crossing for approx. US$25 (cost subject to change) - you will need a passport photo.
    If a point of contact is requested, please write: Freedom Hotel, Road #6, Siem Reap, Cambodia.
    THAILAND:
    Australia: No - not required
    Belgium: No - not required
    Canada: No - not required
    Germany No - not required
    Ireland: No - not required
    Netherlands: No - not required
    New Zealand: No - not required
    South Africa: No - not required
    Switzerland: No - not required
    United Kingdom: No - not required
    USA: No - not required
    If entering by air you will be granted a 30 day stay on arrival. If entering by a land border, you will be granted a 15 day stay only. A visa extension can be obtained in Thailand at an immigration office for approx. 2000THB. Alternatively you can apply for a Thailand visa in advance from your embassy or consulate that will allow a 30 day stay when entering at an overland border.
    MALAYSIA:
    Australia: No - not required
    Belgium: No - not required
    Canada: No - not required
    Germany No - not required
    Ireland: No - not required
    Netherlands: No - not required
    New Zealand: No - not required
    South Africa: No - not required
    Switzerland: No - not required
    United Kingdom: No - not required
    USA: No - not required
    The above nationalities do not need visas to visit Malaysia as a tourist for up to three months. Other nationalities should check with their Malaysian embassy or consulate.
    SINGAPORE:
    Australia: No - not required
    Belgium: No - not required
    Canada: No - not required
    Germany No - not required
    Ireland: No - not required
    Netherlands: No - not required
    New Zealand: No - not required
    South Africa: No - not required
    Switzerland: No - not required
    United Kingdom: No - not required
    USA: No - not required
    Tourists not requiring a visa will be granted a 30 day stay on arrival. Other nationalities should check with their Singapore embassy or consulate.
    Issues on your trip
    While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
    We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
    You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
    What to take
    What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking you should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage and although you won't be required to walk long distances with your luggage (max 30 minutes), we recommend keeping the weight under 10kg / 22lb.
    Most travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.
    You can find Intrepid's Ultimate Packing List on our website. It should be used as a guide only and isn't intended to be a complete packing list.
    LOCKER SPACE:
    The size of baggage that can be brought on this tour is limited by the locker space on the truck. Different trucks have different sized lockers however to be safe we recommend that your bag be no larger than 66cm deep, 30cm wide, and 30cm high. You will need to bring your own lock for your locker. We recommend a 20-30mm sized padlock with a long shackle.The weight limit for luggage on all trucks is maximum 20kg. Backpacks shouldn't have an external frame unless it can be easily removed and stored separately to avoid damaging other people's luggage.
    SLEEPING BAG:
    Please bring a sleeping bag (4-season is recommended - check what the weather will be like over the dates you are travelling), sleeping mat and a pillow as these items are not provided.
    BATTERIES/POWER:
    Most of our trips have access to power to recharge batteries for phones and cameras every couple of days. We always recommend that you carry an extra battery for your camera just in case. Your vehicle will be equipped with a 12 volt “cigarette lighter” socket which may be used at the crew’s discretion, however, do bear in mind that only one piece of equipment can be charged at a time and it will not be allowed if there is a risk of running the vehicle’s batteries low. Batteries may also be recharged from hotel room wall sockets. We suggest you bring a mix of normal and rechargeable batteries and the appropriate recharging unit. Hotels and many campsites have electricity and charging of batteries is advised before checking out the following day.
    VALUABLES:
    Please try to avoid bringing unnecessary valuables, and use your hotel safe and the safe on the overland truck to store the bulk of your money, passport, and airline tickets. It’s also a good idea to purchase a money belt or pouch that is easily hidden.
    We strongly recommend that you photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary.
    WATER BOTTLE:
    Consider bringing your own water bottle to refill along the way. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments. Please avoid the purchase of bottled water by using the chemically sterilized water stored in the purpose-built storage tank or in water jerry cans in your overland vehicle. You're free to refill your bottle as many times a day as you like.
    Health
    All Intrepid travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid reserves the right to exclude them from all or part of a trip without refund.
    You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip. For legal reasons our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.
    DENGUE FEVER:
    Rare instances of dengue fever have been reported in this region. This virus is transmitted by mosquitoes. There is no vaccination against it, but there are preventative measures that you can take such as wearing long clothing, using repellent and being indoors particularly around dusk and dawn.
    Safety
    Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trip.
    We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, air tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.
    Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your group leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.
    For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:
    TRAVEL ADVISORY:
    Where we use a local partner to fully operate one of our itineraries, we use the travel advisory of the country where that operator is based rather than the Australian DFAT advisory. This itinerary is operated by our local partners Dragoman, and as such will follow the British Government (FCO) Travel Advice. To view these travel advisories please log on to:
    The vehicle has fully lockable doors and windows, which is an obvious advantage, but it will probably be necessary to guard it at times and everyone should be prepared to share in this responsibility.
    In most areas there is very little to fear from the point of view of violence. But in all areas 'tourists' are a tempting target for pickpockets and con-men. Always be aware of this and be especially careful when leaving banks or money-changers, in any crowded areas, etc. NEVER leave things lying around - they will almost certainly get stolen. We cannot emphasise enough how important it is to always be security conscious and to take all necessary precautions. Great inconvenience and distress can be caused by having your documents or possessions stolen.
    A few of our past group members have had the unhappy experience of having their belongings stolen before the trip starts. Beware of carrying your passport and other valuables around with you in cities. We strongly suggest you deposit your valuables in your hotel safe on arrival.
    FIRE PRECAUTIONS:
    Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms.
    PETTY THEFT AND PERSONAL SAFETY:
    While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair and wearing a money belt will reduce any chance that your valuables should go missing.
    SEAT BELTS:
    Please be aware that local laws governing transportation safety may differ from those in the western world or from your home country and not all the transport which we use provides seat belts.
    HORSE RIDING:
    Horse riding is an option available to groups on this trip. Please note however that horse riding is usually not covered by your travel insurance and helmets are not always available. If riding without a helmet is a concern then you should bring our own.
    WATER SAFETY:
    Please take care when taking part in any activities in the ocean, river or open water, where waves and currents can be unpredictable. It's expected that anyone taking part in water activities is able to swim and have experience in open water. All swimmers should seek local advice before entering the water.
    Travel insurance
    Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.
    When travelling on a group trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.
    If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.
    Please go to our website for links to various travel insurance providers:
    Responsible Travel
    We believe strongly in low impact or rather positive impact tourism. Broadly speaking this means that we try to minimise the negative aspects of tourism on the local cultures and environments that we visit and highlight the positive aspects. Please visit our website for further details and suggestions on how you can be a responsible traveller:
    LOCAL DRESS:
    Dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees. Loose, lightweight, long clothing is both respectful and cool in areas of predominantly hot climate. In many rural areas women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong.
    A couple of rules
    Illegal drugs will not be tolerated on our trips. Possessing or using drugs not only contravenes the laws of the land, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for Intrepid travellers. Intrepid's philosophy of travel is one of respect towards everyone we encounter and in particular, the local people who make our destinations such special places. The exploitation of prostitutes is completely contrary to this philosophy. Our group leader has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.
    The Intrepid Foundation
    Since Intrepid Travel commenced operating in 1989 we've been committed to giving something back to the communities we visit. One way has been through our support for local humanitarian, development and conservation projects. Many of our travellers want to contribute something too. Whilst it is often tempting to give hand-outs to those less fortunate, this has the potential to promote a culture of begging and dependency. Handouts are not a sustainable way for individuals or communities to live. That’s why we established The Intrepid Foundation – to make it easier for travellers wishing to give back to communities in an effective and meaningful way.
    The Intrepid Foundation is a not-for-profit fund offering a selection of excellent grassroots organisations which you can contribute to. All donations to The Intrepid Foundation will be matched by Intrepid Travel dollar for dollar (up to AU$5,000 per donor and a total of AU$400,000 for all donors in each financial year). And every cent gets there as Intrepid Travel pays for all the administration costs. Donating is simple and secure. Please ask your group leader for information on the projects we support through The Intrepid Foundation or go to our website:
    Responsible Travel projects
    Organisations and projects currently supported by The Intrepid Foundation in Laos include:
    * COPE works throughout Laos providing essential services to people with disabilities, more than half of whom have been injured by UXO (unexploded ordnance). They are the only provider of prosthetic, orthotic and rehabilitation services in Laos.
    * UXO Lao aims to reduce civilian casualties from land mines and increase the land available for food production and other uses. Intrepid's support for its Community Awareness program allows educational teams to visit villages disseminating safety messages.
    * Peuan Mit Street Children Project works with up to 1400 children every month, helping them to reintegrate back into Lao society and to prevent more children from coming to the streets. They support the children to return to school, find employment and return to their families.
    * Tat Kuang Si Bear Rescue Centre is a forested sanctuary that provides bears, rescued from the illegal wildlife trade, an opportunity to live out the rest of their lives, free from pain, suffering, fear and hunger. The centre also works to protect wildlife through strengthening legislation and improving enforcement.
    Organisations and projects currently supported by The Intrepid Foundation in Cambodia include:
    * The Angkor Centre for Conservation of Biodiversity (ACCB) is focused on delivering education and training to increase awareness of the need for conservation and environmental protection. It also provides rescue, rehabilitation and release services for wildlife, and conservation breeding of selected endangered species.
    * Green Gecko provides security, education, love and opportunities to Siem Reap street kids through their formative years and into their adult lives. It also supports the children's families and the broader community through long term health, education and training initiatives.
    * Ptea Teuk Dong (PTD) works to improve the lives of street families and female victims of abuse or trafficking. The centre consists of a training centre, a school for children and 10.5 hectares of rice fields. Each year they assist almost 200 people with food, clothing, medication, vocational training and housing.
    * The Starfish Project helps those unable to access government and other large NGO assistance. Activities include medical care, housing projects, water and sanitation, woman and children in prison, as well as small business assistance. They also run a popular cafe/bakery, massage centre and handicraft shop.
    Intrepid Travel also supports the following non-profit organisation:
    * The Children's Surgical Centre in Phnom Penh provides free surgery and treatment to children. Intrepid is collecting children's spectacles which are reconfigured and fitted by professional ophthalmologists. If you can help, please bring children's spectacles and give them to your leader at the start of your trip.
    Organisations and projects currently supported by The Intrepid Foundation in Thailand include:
    * Friends of the Asian Elephant aims to protect and conserve the welfare of elephants - both domesticated and wild. FAE's elephant hospital provides free medical care and transportation, and is in the process of establishing a nursery in an effort to reduce the high infant mortality rate of domesticated working elephants.
    * Baan Unrak (House of Happiness) is an orphanage and community relief centre for children and destitute women. Providing shelter, food, clothing, education, employment, love and support for those in need, Baan Unrak currently houses more than 60 children and continues to grow.
    Feedback
    After your travels, we want to hear from you! This is so important to us that we'll give you 5% off the price of your next trip if your feedback is completed online within 4 weeks of finishing your trip.