The safety of our passengers, leaders and operators is a major priority of Intrepid. With this in mind we monitor world events very closely. Intrepid makes operational decisions based on informed advice from a number of sources.
The level of the Australian Government Department of Foreign Affairs & Trade (DFAT) travel advisory. For any Intrepid Travel operated trip if this advisory is at Level 4 'Do Not Travel' then Intrepid will either cancel a trip or reroute the itinerary to avoid the areas concerned.
With over 400 leaders on the ground in operational destinations and subsidiary companies in our main hub cities, Intrepid has access to a up to the minute flow of information as to the mood and feelings within the countries we work in.
We are also in regular contact with the various operators we use. Their in depth knowledge and understanding of their various areas is vital.
Other Government travel advisories:
Following the conviction and sentencing of the Tamil Nadu Chief Minister on the 27 September 2014, protests have broken out around Tamil Nadu state especially in the cities of Chennai and Bangalore.
Intrepid have several groups in this part of India. All Intrepid groups are safe and well and removed from the areas where the protests have occurred.
There have been several itineraries affected by the protests with activitIes and transport changed to keep them away from areas where protest have taken place.
The following trips have been affected. All travellers have had the changes explained to them by their tour leader. All groups are safe and away from any protests.
HHRS1409202 - South India Unplugged - Group spent an extra night in Periyar today and will leave for Madurai tomorrow morning by private vehicle.
HHSS140919 - Southern India - travelling as per itinerary. Currently in Madurai.
HHSS140926 - Southern India - Group spent an additional night in Kochi and will travel to Masinigudi directly by private vehicle. Slight changes to itinerary
Please do not hesitate to contact Intrepid Travel if you have any queries.
We have been monitoring the situation in Algeria with DFAT, other government travel advisories and our local operator.
In light of the events that occurred overnight and based on advice from our local operator we have decided to cancel the remaining departures for 2014.
Travellers on affected itineraries will be contacted directly to make alternative arrangements. If you do have any questions please don’t hesitate to get in touch with your booking agent.
We are deeply saddened to hear that on the 24 September a European national was kidnapped & murdered in a mountainous area of Tizi Ouzou province by a group claiming allegiance to the Islamic State in Iraq and the Levant (ISIL). Our Groups do not travel near the region of Tizi Ouzou or any of the bordering counties to Algeria. We will continue to closley monitor the situation with DFAT, other government travel advisories and our local operator.
We have contingency plans in place should the need arise to re-route or cancel trips.
If you have any queries about your trip, please contact your local travel agent.
STATEMENT REGARDING ROAD ACCIDENT IN KENYA
Issued Friday 12 September, 11.00am AEST
Intrepid Travel regrets to confirm a serious accident involving one of its trips in Kenya.
Intrepid was contacted on the evening of Sunday 7 September (AEST time) about an incident involving one of its trucks travelling in Kenya. The incident occurred early on Sunday morning local time.
A truck carrying 22 passengers and three local staff left the road near Narok, two hours west of Nairobi.
Unfortunately there have been two Australian fatalities confirmed. Next of kin have been advised by the Australian High Commission.
The nationalities of all passengers that were on the trip are:
• 14 Australian (including two deceased)
• Three English
• Two American
• Two German
• One Swiss
Update on travellers (as at end of Thursday 11 September. All local time in Nairobi.):
• Eighteen travellers and three staff were transferred to Nairobi Hospital on Sunday, with two travellers required by medics to stay in local hospitals near Narok.
• On Monday, one traveller was transferred from Narok to Nairobi Hospital after receiving medical clearance.
• On Wednesday, one traveller who had undergone medical treatment in hospital in Bomet (approximately 90km from Narok) was approved by medics to be transferred to Nairobi Hospital to re-join travelling companions.
• Eleven travellers have now left hospital and have either returned home, continued with their ongoing travel plans or are awaiting further travel arrangements in Nairobi.
• In total, nine travellers remain in Nairobi Hospital, with a range of injuries.
James Thornton, Managing Director of Intrepid Travel, says: “the welfare of the passengers is Intrepid’s first priority. Intrepid Travel’s co-founder Geoff Manchester is now in Nairobi providing support and assistance to passengers and staff, alongside senior members of our operations team in Kenya and the authorities.”
Intrepid’s primary concern has been to ensure the welfare and comfort of the injured passengers, and to support the families of the deceased. Intrepid continues to do all possible to that end. Intrepid Travel has arranged counseling for all passengers and staff, and will continue to provide support by offering counseling to them when they return home.
Intrepid’s next priority has been to assist authorities with their reports and gather as much information as possible in order to conduct their own internal investigation in to the reason for the accident in due course.
Early police reports have indicated that the cause of the accident was likely due to a tyre blow out on a steep downhill section of the road, causing the vehicle to lose control. These reports suggest that the tyre blow out was caused by something on the road, rather than due to poor tyre conditions.
The group was travelling from Kenya to Tanzania on a trip that departed on 6 September. The accident occurred near Narok, whilst transiting between Nairobi and Kisii.
Concerned friends and family should call Intrepid Travel’s dedicated phone number on +61 3 8601 4380.
Please note, out of respect for the privacy of affected individuals during this distressing time, we will not be disclosing any further personal details of those involved.
Media enquiries: please contact Gillian Monahan, Global PR Manager: mobile +61 (0)410 277 127 (in Australia) PR@Intrepidtravel.com
* ITINERARY - 11 October 2014 Departure Only **
We have been monitoring the situation around the town of Ghardaia as there has been some sectarian violence in and around the town for some time now. With this in mind we have decided to reroute the itinerary for the 11th October 2014 departure only. We will continue to monitor the situation and liaise with our local operator. Please see trip notes for full itinerary details.
The EU has recently chosen to highlight the safety record in Nepal and as of 5th December 2013, all Nepalese registered carriers have been included on an EU list of ‘Banned Airlines’ In response to general concerns over the safety record of Nepalese carriers, in 2011 and 2013 a consortium of leading adventure travel companies asked independent air safety experts to visit Nepal to assess the suitability of the available air carriers. Following these comprehensive audits it was decided to restrict our use to just three approved carriers, which are Yeti Airlines, Tara Air and Buddha Air. It remains our firm policy to only use these three approved carriers for our customers and further audits will take place regularly. For emergency situations, we also have an approved list of helicopter companies for our use. Whilst acknowledging the safety issues identified by the EU, we believe we have taken all possible measures to reduce the risk to our customers of flying within Nepal. We would like assure that our customers’ safety remains our number one priority at all times.
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