Safety updates

The safety of our passengers, leaders and operators is a major priority of Intrepid. With this in mind we monitor world events very closely. Intrepid makes operational decisions based on informed advice from a number of sources.

» Read Intrepid's Safety Policy

The level of the Australian Government Department of Foreign Affairs & Trade (DFAT) travel advisory. For any Intrepid Travel operated trip if this advisory is at Level 4 'Do Not Travel' then Intrepid will either cancel a trip or reroute the itinerary to avoid the areas concerned.

» Australia

With over 400 leaders on the ground in operational destinations and subsidiary companies in our main hub cities, Intrepid has access to a up to the minute flow of information as to the mood and feelings within the countries we work in.

We are also in regular contact with the various operators we use. Their in depth knowledge and understanding of their various areas is vital.

Other Government travel advisories:

» Britain
» Canada
» New Zealand
» United States
» World Health Organisation
 

Current updates

Turkey, Istanbul Ataturk Airport Explosion, UPDATED 2:00PM 2016-06-29

Ataturk International Airport is currently closed after the attack that occurred at approximately 9:50pm local time yesterday 28th of June. At this stage we do not have any credible or consistent information as to when it will re-open and flights will resume operation.

Any trips currently on the ground, and with included domestic flights may be re-routed. We are working through these details with our local operator and groups will be advised on the ground of any changes.

We have also made the difficult decision to cancel all departures for the next week, up to and including the 5th of July:

Bite-size Break Istanbul ERZI-O160701
Turkey Encompassed ERKT1607022
Turkey Express  ERSA160702
Bite-size Break Istanbul ERZI-C160703
Turkey – Hike, Bike & Kayak ERXT160704
Turkey Explored – ERRT160704


We realise that this is incredibly disappointing. It’s not a decision that we have taken lightly and we will do our best to postpone or re-accommodate passengers travel arrangements with us. We can also hold funds in a suspense file to be used at a later date for similar trip in the future.

If passengers are interested in travelling to another destination we will do everything we can to get them on another trip. We realise that some people may already be travelling and again will do anything we can do provide support and assistance booking onward travel or alternatives. Please get in touch with our sales team who have a list of alternative trips that have spaces available and will be departing from today, up to the 10th of July.

We also recommend passengers contact the airline they are travelling with before boarding any flights or making alternative plans. Many airlines are offering a number of flexible options for passengers booked and due to depart in the next week.

Once we have more information regarding the re-opening of the Airport we will make an assessment on trips departing from the 6th of July 2016 onwards.
This page will be updated and passengers notified accordingly.

 

Turkey, Istanbul Ataturk Airport Explosion, 2016-06-29

At approximately 9:50pm local time Tuesday 28th a suicide gun and bomb attack on Istanbul's Ataturk international airport reportedly killed at least 32 people and injured 60 more.

 Our local operations team has confirmed that we had no transfers taking place at the time of the incident, or any groups travelling through the airport.

All of our groups, leaders and local staff are safe.

Our immediate priority is current groups travelling at this time. It's very early yet but we expect all trips to continue run as scheduled at this stage.

However, itineraries that include internal flights may be impacted (Intrepid trips: ERSI – The Best of Turkey & ERRT – Turkey Explored), and could be re-routed.

As soon as we have more information we will update this safety page with more information and any affected passengers will be notified.

 

Madagascar, Antananarivo, Explosion, 2016-06-28

On 26th June, a grenade explosion killed three people and injured at least 50 others during celebrations marking Independence Day at Mahamasina Stadium in the Madagascan capital of Antananarivo. Reports state there was no immediate reason for the attack or any indication of those responsible.

We had no groups in this area and all of local staff are safe. At this stage all of our trips will continue to run as scheduled. Our local staff are monitoring the situation carefully.

 

USA, Death Valley, Heat Wave, 2016-06-24

The Southwest of the US is currently experiencing an extreme heat wave, including record-breaking temperatures in Death Valley. Due to concerns for travellers' safety, including dehydration and heat exhaustion, as well as a couple of incidents with vans breaking down due to the heat (and not being able to use the A/C as a result), we've had to declare Death Valley a no-go zone and reroute our groups to avoid the area. Instead, groups will be given the option of departing later from Las Vegas, or arriving at the campsite earlier, where there are some hot springs.

 

Turkey, Istanbul, Tuesday, 2016-06-07

Today at 08.35am (local time) there was an explosion in the Vezneciler district of Istanbul.  This area is close to Istanbul University.

The report states that a car bomb was detonated as a Police Bus passed on its regular route to Istanbul University.  Current reports state that there are 7 police killed and 4 civilians and up to 36 wounded in the blast.

We had no groups in this area and all of local staff are safe.

At this stage all of our trips will continue to run as scheduled. Any minor changes to itineraries will be managed on the ground by our operations team as explained below.

SAFETY IN TURKEY:
Following recent incidents in Turkey we recommend that you check your government's advice for their latest travel information before your departure and that you ensure your travel insurance covers you for all areas in your itinerary.  We continue to monitor the situation through official travel advisories and our local operations team and we are able to quickly change arrangements if for any reason we become concerned. If there should be any changes to the situation you will be advised immediately.

We have taken the following measures to minimise the potential risk for our travellers in Turkey:

  • We have re-routed all our trips so they no longer visit Ankara.
  • Our local office is constantly monitoring local Ministry of Tourism updates and has regional advisors to keep them abreast on regional events.
  • We are monitoring local transport conditions and will make changes to included transport as required.
  • Whilst travelling in Istanbul before, after or during your tour we recommend avoiding crowded areas like Taksim Square, Galatasaray and Kadikoy Meydan after 6.00pm especially on a weekend. If using public transport in the city please refer to http://www.iett.gov.tr/en for the latest updates and announcements.

 

Zika virus – all affected regions, 2016-05-11

This advice covers all regions affected by the Zika virus.

The World Health Organization (WHO), has confirmed an outbreak of the mosquito-borne Zika virus in several parts of Central and South America and the Caribbean, and is also reporting the ongoing spread of the virus to other parts of the world, including Asia.

WHO does not consider Zika to be a pandemic, like SARS or Ebola. Based on available evidence, the WHO is not recommending any travel or trade restrictions related to Zika virus disease.

Specific areas affected with ongoing active local Zika virus transmission*

Central & South America & and the Caribbean – All countries other than Cuba, Argentina, and Chile.

Asia & the Pacific – American Samoa, Fiji, Federated States of Micronesia, Marshall Islands, New Caledonia, Papua New Guinea, Samoa, Tonga

Symptoms & Treatment

The symptoms of Zika may include fever, skin rashes, conjunctivitis, muscle and joint pain, malaise, and headache. These symptoms are usually mild and last for 2-7 days. Zika virus disease is usually relatively mild and requires no specific treatment.

Zika virus diagnosis can only be confirmed by laboratory testing.

People sick with Zika virus should get plenty of rest, drink enough fluids, and treat pain and fever with common medicines. If symptoms worsen, they should seek medical care and advice. There is currently no vaccine available.

Prevention

According to the WHO, Zika is transmitted to people through the bite of an infected mosquito and generally not spread person to person; however there is currently no vaccine or preventative drug available against this virus.

The best way to prevent Zika is to avoid mosquito bites by:

  • Wearing long sleeves and pants (preferably light coloured)
  • Use insect repellents when outdoors

Pregnancy

Health authorities have confirmed the link between Zika virus in pregnant women and microcephaly (a smaller than normal skull) in their babies. Women who are pregnant or planning to become pregnant should take extra care to protect themselves from mosquito bites.

In line with the above health warnings, Intrepid recommends all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip to a region affected by the Zika virus.

Changes to bookings

The following change and cancellation fees apply to pregnant women currently booked to travel on a trip to a region affected by the Zika virus (as listed at the top of this advice).

  • To transfer funds to another trip to another region an no extra fee*
  • To postpone trip dates at no extra fee*
  • Cancellations within 30 days from departure: loss of deposit applies to cover unrecoverable on ground costs (a note from a doctor confirming pregnancy is required)*
  • Cancellations outside 30 days from departure: no cancellation fees apply (a note from a doctor confirming pregnancy is required)*

*exceptions may apply to Antarctica bookings.

Please contact your booking agent for more information in this regard and to make any amendments to your booking.

More Information

More information on the Zika virus can be found at the following links –

World Health Organisation (WHO) : http://www.who.int/mediacentre/factsheets/zika/en/

Centers for Disease, Control & Prevention (CDC): http://emergency.cdc.gov/han/han00385.asp

* as defined by the Centers for Disease, Control and Prevention http://www.cdc.gov/zika/geo/index.html

 

Was this page helpful?