We all know what it’s like to be a customer and we have all been on the receiving end of good and bad customer service.
If you pick up any trade or business magazine you’ll read how many companies are these days claiming that “It’s all about the customer”, but are they really putting their clients first?
We’ve just launched an exciting initiative for the first few months of 2014.
As part of our commitment to our travellers, Intrepid is undertaking an independent assessment of the strengths and weaknesses in our customer service and relationships. We’ll be conducting an independent and in-depth survey of the service levels we provide to you.