We all know what it’s like to be a customer and we have all been on the receiving end of good and bad customer service.
If you pick up any trade or business magazine you’ll read how many companies are these days claiming that “It’s all about the customer”, but are they really putting their clients first?
It’s only in the last five or so years that mezcal has become well known outside of Mexico. And within this fiery nation it was seen as the drink of miners and Mexican cowboys (charros) for many years, so not considered very hip.
March 20 is proclaimed as the UN International Day of Happiness. The day recognises the importance of happiness and well-being as universal goals and aspirations in the lives of people everywhere.
It was inspired by the country of Bhutan and their political philosophy of prioritising and measuring happiness amongst their people, over income.
What does travel mean to you? We put that question to our friends, Daniel and Mirra at The Perennial Plate, and set them the challenge of showing us what it felt like to experience Intrepid’s grassroots adventures.
Having spent the past year travelling with Intrepid through 12 different countries, they’ve met hundreds of locals, uncovered unique and captivating stories and shot hundreds of hours of extraordinary footage.
“Carpe diem. Seize the day boys. Make your lives extraordinary.” These were the classic words of Robin Williams in the now iconic film Dead Poet’s Society, released in 1989.
Also back in ’89, two 20-something young men called Darrell and ‘Manch’ took these words to heart. They not only made their own lives extraordinary, but those of many thousands of others through the launch of Intrepid Travel, THE classic responsible travel company.
The camel’s lashes drew closer and closer as he slid into sleep; my seven-year-old daughter Julie rubbed his curly-haired head as he drifted into dreams upon the sand.
My son Ben, ten, was sure he saw Jedi knights in the twisting alleyways of Morocco’s medinas, for the men’s jelebas (cloaks) looked a lot like Obi-Wan Kenobi’s.
These are memories from our Kids in the Kasbahs trip. When traveling with children, the world becomes full of wonder.
Intrepid trips have always been designed to be as planet friendly as possible – using public transport where we can, staying in smaller locally owned and operated accommodation where available, buying local produce and carefully managing precious resources such as energy and water.
And since 2010, the majority of our trips are carbon offset – this means we measure the carbon emissions from the transport, accommodation and waste generated and contribute to emissions reduction programs ‘balancing out’ these emissions.
Africa is on so many travellers’ bucket lists, but that wasn’t the case for Megan Butler. For some reason the thought of being on safari in South Africa didn’t grab her, but after reluctantly agreeing to make the trip she soon got a lot more than she expected…
“After arriving in Johannesburg and then travelling by van towards Kruger National Park, my attitude was starting to change. The scenery and towns were so different from home. I sat with my face glued to the window as we approached the park and saw a wild monkey and impala. Wow – maybe this will be fun after all. Still didn’t know what to expect and couldn’t explain why I didn’t want to go.
Everyone has power to make real change and impact in the world. Including you. Join in this years Earth Hour on 29 March, and you will be part of the world’s biggest and most engaging grassroots movement.
Of course it’s not just about one hour. It’s about the future of our planet!
Earth Hour is the planet’s single-largest call-to-action on climate change. Through the simple act of turning off lights for one hour, millions of people across the globe come together to raise awareness for this issue and to work on the solutions.
In Africa, most action takes place on the streets and roadsides – people hawking their wares, kids running to and from school, friends hanging out just chatting. There’s always movement and there’s always food.
Day and night you’ve got people selling all types of snacks at traffic lights, on buses, at street corners and in roadside stalls. And a wealth of people buying them. For a true taste of Africa you won’t see in any guidebook, check out the following tasty treats.