Since the birth of our little one five years ago, our adventurous travels have been restricted to camping trips at one end of the scale and to all-inclusive family holiday resorts in the Algarve at the other. But with our youngest reaching the trip minimum age of 5, we decided to book Intrepid’s Thailand Family Holiday – Land of Smiles.
I began reading the trip notes that I downloaded and my excitement was building around seeing the elephant sanctuary, hill top temples and exploring the khlongs of Bangkok. But there was also some nagging concerns about travelling on holiday as a family.
We’ve just launched an exciting initiative for the first few months of 2014.
As part of our commitment to our travellers, Intrepid is undertaking an independent assessment of the strengths and weaknesses in our customer service and relationships. We’ll be conducting an independent and in-depth survey of the service levels we provide to you.